Falcon by NeuBird is the first AI SRE agent purpose built for enterprise IT, delivering Autonomous Incident Resolution across hybrid- or multi-cloud environments. It investigates incidents the moment they occur, surfacing root cause and corrective actions before your team even logs in.
Falcon integrates seamlessly with your existing observability and incident management stack-including Datadog, Splunk, CloudWatch, PagerDuty, ServiceNow, and Slack. By automating diagnosis and operating within your existing workflows, Falcon reduces cost of an IT incident up to 80% and dramatically reduces MTTR.
Falcon by NeuBird is the AI SRE agent that delivers Autonomous Incident Resolution the moment incidents occur. It works across any tech stack and hybrid- or multi-cloud environments.
Falcon investigates incidents in real time and operates within your existing tools and workflows, reducing MTTR and freeing up engineering time for innovation.
Turn observability data from AWS CloudWatch to Agentic AI powered incident resolution:
Reduce Cost of IT Incidents up to 80%: Speed up time to resolution with real time RCA thats ready event before your team logs in.
Reclaim Engineering Time: Automate incident diagnosis and response to free engineers from repetitive triage so they can focus on design, reliability and innovation.
No rip and replace: Falcon connects seamlessly with your existing observability and incident management tools, including Datadog, Splunk, PagerDuty, ServiceNow, CloudWatch and more.
Enterprise Security built-in: Deploy as SaaS or in your VPC (virtual private cloud). NeuBird is SOC-2 certified ensuring enterprise security and governance requirements are met.
Highlights
Reduce Cost of IT Incidents up to 80%: Speed up time to resolution with real time RCA thats ready event before your team logs in.
Reclaim Engineering Time: Automate incident diagnosis and response to free engineers from repetitive triage so they can focus on design, reliability and innovation.
Enterprise Security built-in: Deploy as SaaS or in your VPC (virtual private cloud). NeuBird is SOC-2 certified ensuring enterprise security and governance requirements are met.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You pay based on investigations, which are the active analyses the agent runs on your incidents. Four options let you match spending to your usage. The Free + Pay As You Go option gives you 20 free investigations, then charges a per-investigation fee for each one after. The 10,000 Investigations option lets you commit upfront to a fixed block. A separate per-investigation charge covers overages beyond a subscription or on-demand use. The Custom Private Offer lets you arrange tailored pricing directly with the vendor. Alert monitoring is not billed; you pay only when the agent investigates.
Top-of-mind questions for buyers
What counts as one investigation for billing?
An investigation is an active analysis the agent runs on an incident. The agent investigates the root cause, performs analysis, or answers operational questions. Continuous alert monitoring runs separately and does not count as an investigation. You are charged only when the agent actively works on an incident.
What happens if I use more investigations than my 10,000 upfront block?
Investigations beyond your subscribed block are billed at the per-investigation overage rate. This charge covers usage past your committed amount. Alert monitoring continues regardless of your remaining balance, so the agent keeps watching your environment even after your subscribed investigations are used up.
How does the pay-as-you-go option differ from the 10,000 upfront block?
Free + Pay As You Go gives you 20 free investigations, then meters each one at a per-investigation fee with no upfront commitment. The 10,000 Investigations option is paid upfront for a fixed block. Pay-as-you-go suits variable usage; the upfront block suits steady, higher volume.
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