Sold by: Neubird, Inc.Â
Deployed on AWS
Hawkeye by NeuBird is the first AI SRE agent purpose built for enterprise IT, delivering Autonomous Incident Resolution across hybrid- or multi-cloud environments. It investigates incidents the moment they occur, surfacing root cause and corrective actions before your team even logs in.
Hawkeye integrates seamlessly with your existing observability and incident management stack-including Datadog, Splunk, CloudWatch, PagerDuty, ServiceNow, and Slack. By automating diagnosis and operating within your existing workflows, Hawkeye reduces cost of an IT incident up to 80% and dramatically reduces MTTR.
Overview
Hawkeye by NeuBird is the AI SRE agent that delivers Autonomous Incident Resolution the moment incidents occur. It works across any tech stack and hybrid- or multi-cloud environments. Hawkeye investigates incidents in real time and operates within your existing tools and workflows, reducing MTTR and freeing up engineering time for innovation.
Turn observability data from AWS CloudWatch to Agentic AI powered incident resolution:
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Reduce Cost of IT Incidents up to 80%: Speed up time to resolution with real time RCA thats ready event before your team logs in.
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Reclaim Engineering Time: Automate incident diagnosis and response to free engineers from repetitive triage so they can focus on design, reliability and innovation.
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No rip and replace: Hawkeye connects seamlessly with your existing observability and incident management tools, including Datadog, Splunk, PagerDuty, ServiceNow, CloudWatch and more.
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Enterprise Security built-in: Deploy as SaaS or in your VPC (virtual private cloud). NeuBird is SOC-2 certified ensuring enterprise security and governance requirements are met.
Highlights
- Reduce Cost of IT Incidents up to 80%: Speed up time to resolution with real time RCA thats ready event before your team logs in.
- Reclaim Engineering Time: Automate incident diagnosis and response to free engineers from repetitive triage so they can focus on design, reliability and innovation.
- Enterprise Security built-in: Deploy as SaaS or in your VPC (virtual private cloud). NeuBird is SOC-2 certified ensuring enterprise security and governance requirements are met.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Free + Pay As You Go | First 20 investigations are free. Every investigation after is charged based on the per investigation usage fee. | $0.00 |
Custom Private Offer | Contact us for custom pricing offers at awsoffers@neubird.ai | $0.00 |
10,000 Investigations | Subscribe to 10,000 investigations paid upfront | $75,000.00 |
Dimension | Cost/unit |
|---|---|
Pay as you go for each investigation Hawkeye performs | $15.00 |
Vendor refund policy
This is a pay as you go service. You will be billed based on your usage.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is offered by Neubird, please visit the website at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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