Deployed on AWS
HxGN EAM is a best-in-class enterprise asset management solution that can help digitize and optimize maintenance operations to reach new levels of efficiency
Overview
HxGN EAM is a web-based enterprise asset management solution offering advanced capabilities for asset lifecycle, work management, asset sustainability, asset investment planning, risk management, and asset performance management. HxGN EAM is intuitive, user friendly and arrives with modern, consumer like user interface, complete with business collaboration features, mobile applications, built in reporting, KPI's, integration tools, and analytics offering robust configurability to readily evolve the solution to meet your specific business needs.
Hexagon ALI and the AWS partnership pairs HxGN EAM unique blend of industry, Operational Technology, and cloud expertise with the AWS robust and scalable cloud and IoT services. Using pre-built accelerators and proven delivery methodologies, the partnership gives our industry customers a single turnkey partner to support digital transformation.
Embedded AI: HxGN EAM has an embedded AI tool called Alix allowing users to quickly get data analyses and summaries of assets.
Mobile: HxGN EAM Mobile capabilities reduce inefficiencies and get data where it needs to be.
Reduce Data Silos: HxGN EAM Databridge Pro, an advanced integration management tool for large volumes of data.
Purchasing HxGN EAM is meant to only be transactable via an AWS private offer. For custom contract terms, packages, pricing or additional features please contact us: https://hexagon.com/products/enterprise-asset-management#Â
Highlights
- Reduce complexity. Streamline asset management with tools for tracking asset lifecycle, maintenance history, and energy performance. This reduces manual processes and improves operational visibility.
- Improved labor utilization, inventory management, and collaboration lead to higher efficiency and reduced costs. Full scale asset lifecycle management enables organization to reduce downtime of mission critical assets optimizing productivity.
- Optimized operational efficiencies allow teams to ensure safety & compliance standards are met while enabling a more sustainable operation. Improve Reliability. Predictive maintenance minimizes unexpected downtime, while real-time data insights ensure maximum equipment uptime.
Details
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
EAM Licenses-Named User | HxGN EAM Enterprise Edition SaaS - Minimum of 5 Licenses Required. For custom contract terms, packages, pricing or additional features please contact us. | $4,032.00 |
Vendor refund policy
No Refunds
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's Asset Lifecycle Intelligence division can provide implementation assistance, ongoing product upgrades, and technical support.
Smart Community is Hexagon's Customer Response System (CRS) available worldwide to all current maintenance customers. Smart Community provides access to the following:
- Smart Case Creation Flow
- Chatter Communication
- Intelligent Case Searching with Quick Filters
- Unique Dashboards and Reporting Features
- Knowledge Database
- Technical Tips
- Downloads
- Compatibility Matrix
- Product Release Schedules
- Announcements
- Support Forums
- Ideas
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Hexagon Asset Lifecycle Intelligence
By Hexagon Enterprise Asset Management
By IBM Software
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Asset Lifecycle Management
Web-based solution providing comprehensive tracking and management of assets from acquisition to retirement
Artificial Intelligence Integration
Embedded AI tool called Alix for rapid data analysis and asset summaries
Mobile Application Support
Mobile capabilities enabling real-time data access and management across different operational environments
Data Integration Framework
Advanced integration management tool (Databridge Pro) for handling large volume data transfers and reducing data silos
Performance Management System
Built-in reporting, KPIs, and analytics platform with robust configurability for evolving business requirements
Asset Lifecycle Management
Comprehensive web-based solution supporting complete asset lifecycle tracking and management
Work Management Capabilities
Advanced work management features with mobile applications and business collaboration tools
Performance Analytics
Built-in reporting, KPIs, integration tools, and analytics for performance monitoring and optimization
Configuration Flexibility
Highly configurable system with modern user interface adaptable to specific business requirements
Operational Risk Management
Integrated risk management framework supporting safety, compliance, and sustainability standards
Asset Lifecycle Management
Integrated solution for managing assets from acquisition to disposal using a unified platform
Predictive Maintenance
Utilizes AI, IoT, and analytics to optimize equipment performance and predict maintenance needs
Mobility Support
Fully mobile Enterprise Asset Management (EAM) with mobile application capabilities for technicians
Reliability-Centered Maintenance
Implements RCM methodology to enhance asset reliability and performance optimization
Enterprise Security
Enterprise-grade security infrastructure with comprehensive platform management and infrastructure protection
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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39 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Yasir H.
User-Friendly with Great Updates, But Troubleshooting On-Premise Can Be Tricky
Reviewed on Oct 31, 2025
Review provided by G2
What do you like best about the product?
Easy to use. Regular updates and addition of features
What do you dislike about the product?
diffcult to identify technical issues, specially in on premise environment
What problems is the product solving and how is that benefiting you?
managing maintencence operations.
Utilities
Highly Customizable and Scalable, But Business Rule Debugging Can Be Tricky
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
Cloud based and very tailorable to meet business needs. Scalable and able to insert dynamic business rules to automate user experience within the software. The new DataBridge Pro integrations allow much needed interaction with native data and better monitoring. Expansive native quality reporting through Cognos allows near real time reporting to support processes that rely on it.
What do you dislike about the product?
The ability to inject business rules, while a transformative feature, at times can be difficult to debug and can impact system performance requiring vendor support when cloud based. This aspect needs to be used cautiously when implementing and can lead to production issues with users that are not favorable, such as api time outs and long running database procedures.
What problems is the product solving and how is that benefiting you?
Hxgn has allowed us to bring three operating companies together onto a standard EAM and Work Management platform. Allowing us to standardize business processes and deploy best in class enhancements quickly to all three. It also has allowed for variances in operating companies due to regulations to be adopted and compartmentalized within just that company with no impact to our other companies.
Manufacturing
Running Production Reports is Simple
Reviewed on Jul 10, 2025
Review provided by G2
What do you like best about the product?
It makes getting the data I need easy. It integrates with our system very well and the user experience is not over complicated. I learned it in a matter of hours.
What do you dislike about the product?
Nothing comes to mind that I can think of at this time.
What problems is the product solving and how is that benefiting you?
Helping me find the usages of key materials used in production.
Transportation/Trucking/Railroad
Hexagon EAM Fantastic Tool
Reviewed on Jun 25, 2025
Review provided by G2
What do you like best about the product?
The ability to have your entire asset hierarchy in the system as well as allowing you to see the history of work orders and various transactions related to those equipment.
Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance.
Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance.
What do you dislike about the product?
Slightly outdated UI, and sometimes it is hard to get the data out of EAM. you have to rely on datalake, power BI, etc.
What problems is the product solving and how is that benefiting you?
It solves the issue on visibility of our assets. Previously there was no history on any work orders or equipment. Now we are able to gather data, see downtime, and do analysis on to improve performance.
Transportation/Trucking/Railroad
Hxgn EAM
Reviewed on Jun 25, 2025
Review provided by G2
What do you like best about the product?
ability to link all things together from WOs to procurement.
What do you dislike about the product?
the organizational setup that is kind of forced upon you. organizations must conform to a certain degree to the software, and this can be a big change
What problems is the product solving and how is that benefiting you?
The ability to track WOs, labour's hours, and parts used. Historical data and being able to compile information is a huge benefit.