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    HxGN EAM (EMIA) - Enterprise Asset Management

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    Deployed on AWS
    HxGN EAM is a best-in-class enterprise asset management solution that can help digitize and optimize maintenance operations to reach new levels of efficiency.

    Overview

    HxGN EAM is a web-based enterprise asset management solution offering advanced capabilities for asset lifecycle, work management, asset sustainability, asset investment planning, risk management, and asset performance management. HxGN EAM is intuitive, user friendly and arrives with modern, consumer like user interface, complete with business collaboration features, mobile applications, built in reporting, KPI's, integration tools, and analytics offering robust configurability to readily evolve the solution to meet your specific business needs.

    For custom contract terms, packages, pricing or additional features please contact us: https://hexagon.com/products/enterprise-asset-management# 

    Highlights

    • Holistic organizational visibility provides business leaders with the insights they need to effectively allocate budgets and utilize resources efficiently.
    • Full scale asset lifecycle management enables organization to reduce downtime of mission critical assets optimizing productivity.
    • Optimized operational efficiencies allow teams to ensure safety & compliance standards are met while enabling a more sustainable operation.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

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    Pricing

    HxGN EAM (EMIA) - Enterprise Asset Management

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    36-month contract (1)

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    Dimension
    Description
    Cost/36 months
    EAM Licenses-Named User
    HxGN EAM Enterprise Edition SaaS - Minimum of 5 Licenses Required
    $4,032.00

    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's Asset Lifecycle Intelligence division can provide implementation assistance, ongoing product upgrades, and technical support.

    Smart Community is Hexagon's Customer Response System (CRS) available worldwide to all current maintenance customers. Smart Community provides access to the following:

    • Smart Case Creation Flow
    • Chatter Communication
    • Intelligent Case Searching with Quick Filters
    • Unique Dashboards and Reporting Features
    • Knowledge Database
    • Technical Tips
    • Downloads
    • Compatibility Matrix
    • Product Release Schedules
    • Announcements
    • Support Forums
    • Ideas To contact Hexagon, click

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    39 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Yasir H.

    User-Friendly with Great Updates, But Troubleshooting On-Premise Can Be Tricky

    Reviewed on Oct 31, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use. Regular updates and addition of features
    What do you dislike about the product?
    diffcult to identify technical issues, specially in on premise environment
    What problems is the product solving and how is that benefiting you?
    managing maintencence operations.
    Utilities

    Highly Customizable and Scalable, But Business Rule Debugging Can Be Tricky

    Reviewed on Oct 24, 2025
    Review provided by G2
    What do you like best about the product?
    Cloud based and very tailorable to meet business needs. Scalable and able to insert dynamic business rules to automate user experience within the software. The new DataBridge Pro integrations allow much needed interaction with native data and better monitoring. Expansive native quality reporting through Cognos allows near real time reporting to support processes that rely on it.
    What do you dislike about the product?
    The ability to inject business rules, while a transformative feature, at times can be difficult to debug and can impact system performance requiring vendor support when cloud based. This aspect needs to be used cautiously when implementing and can lead to production issues with users that are not favorable, such as api time outs and long running database procedures.
    What problems is the product solving and how is that benefiting you?
    Hxgn has allowed us to bring three operating companies together onto a standard EAM and Work Management platform. Allowing us to standardize business processes and deploy best in class enhancements quickly to all three. It also has allowed for variances in operating companies due to regulations to be adopted and compartmentalized within just that company with no impact to our other companies.
    Manufacturing

    Running Production Reports is Simple

    Reviewed on Jul 10, 2025
    Review provided by G2
    What do you like best about the product?
    It makes getting the data I need easy. It integrates with our system very well and the user experience is not over complicated. I learned it in a matter of hours.
    What do you dislike about the product?
    Nothing comes to mind that I can think of at this time.
    What problems is the product solving and how is that benefiting you?
    Helping me find the usages of key materials used in production.
    Transportation/Trucking/Railroad

    Hexagon EAM Fantastic Tool

    Reviewed on Jun 25, 2025
    Review provided by G2
    What do you like best about the product?
    The ability to have your entire asset hierarchy in the system as well as allowing you to see the history of work orders and various transactions related to those equipment.

    Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance.
    What do you dislike about the product?
    Slightly outdated UI, and sometimes it is hard to get the data out of EAM. you have to rely on datalake, power BI, etc.
    What problems is the product solving and how is that benefiting you?
    It solves the issue on visibility of our assets. Previously there was no history on any work orders or equipment. Now we are able to gather data, see downtime, and do analysis on to improve performance.
    Transportation/Trucking/Railroad

    Hxgn EAM

    Reviewed on Jun 25, 2025
    Review provided by G2
    What do you like best about the product?
    ability to link all things together from WOs to procurement.
    What do you dislike about the product?
    the organizational setup that is kind of forced upon you. organizations must conform to a certain degree to the software, and this can be a big change
    What problems is the product solving and how is that benefiting you?
    The ability to track WOs, labour's hours, and parts used. Historical data and being able to compile information is a huge benefit.
    View all reviews