Listing Thumbnail

    Productboard

     Info
    Deployed on AWS
    Connect your backlog with always up-to-date and easy-to-share roadmaps. Link customer feedback to feature prioritization & planning for customer-centric roadmaps

    Overview

    Play video

    Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 companies, including Toyota, Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what customers need, prioritize what to build next, and align everyone around their roadmap. With offices in San Francisco, Prague, and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.Learn more at <www.productboard.com >.

    For custom pricing or private offers, please reach out to us at aws-marketplace@productboard.com .

    Highlights

    • Empower Product Teams - Operate with greater velocity and purpose by having clear prioritization, standardized processes, centralized workflows, and visibility into progress across the team.
    • Empower the Organization - Drive the business forward faster by inspiring everyone with the product vision and strategy and improving cross-functional collaboration.
    • Empower the Customer - Create exceptional products rooted in customers' actual needs - current and future - by having the voice of the customer inform and validate every product decision.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    36-month contract (1)

     Info
    Dimension
    Description
    Cost/36 months
    Productboard
    Contact aws-marketplace@productboard.com for private offer.
    $1,000,000.00

    Vendor refund policy

    Please see MSA for refund related information

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Productboard is a product management tool that provides comprehensive support resources for its users. These resources include a help center with articles and tutorials, an academy with online courses and webinars, a community forum, email and chat support, a blog, and a YouTube channel. The resources cover a range of topics related to product management, including product strategy, prioritization, and roadmap planning. Productboard provides several options for users to contact their support team. The easiest way is through the Help Center, where users can search for articles, submit a request, or chat with support directly. Additionally, users can email their support team at support@productboard.com . Access the Help Center at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly
    By Productboard
    By monday.com
    By Miro

    Accolades

     Info
    Top
    50
    In Project Management
    Top
    25
    In Agile Lifecycle Management
    Top
    10
    In Project Management, Agile Lifecycle Management, Collaboration & Productivity

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Customer Feedback Management
    Advanced system for collecting, tracking, and analyzing customer feedback across multiple channels
    Product Roadmap Visualization
    Dynamic roadmap generation with real-time updates and easy sharing capabilities
    Feature Prioritization
    Data-driven prioritization framework linking customer insights directly to product development decisions
    Cross-Functional Collaboration
    Centralized workflow platform enabling seamless communication and alignment across product teams
    Strategic Product Planning
    Comprehensive platform for understanding customer needs and informing product strategy based on validated insights
    Workflow Customization
    Enables flexible configuration of product development processes to match specific team requirements
    Task Automation
    Supports automated task assignments, notifications, and workflow integrations with external development tools
    Cross-Departmental Collaboration
    Provides a unified platform for synchronizing work and communication across different organizational teams
    Process Integration
    Facilitates seamless connections with external tools like Slack and GitHub for enhanced development workflows
    Agile Development Support
    Offers configurable features to streamline planning, execution, and collaborative product development processes
    Collaborative Workspace
    Infinite canvas platform supporting distributed team collaboration and visual work management
    AI-Powered Design Tools
    Built-in artificial intelligence capabilities for architecture design and product innovation
    Cloud Transformation Support
    Comprehensive workflow tools for cloud migration, discovery, and delivery processes
    Multi-Platform Integration
    Supports engagement across distributed teams with cross-functional collaboration features
    Visual Workshop Capabilities
    Interactive meeting and brainstorming environment with real-time collaboration and design capabilities

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    |
    250 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Verified User in Computer Software

    Productboard is Great for Team Collaboration and Management

    Reviewed on Mar 31, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about Productboard is that it has the ability to organize feedback and relate it from customers without stress. PB has this flexible roadmap feature taht allowed me to communicate the direction of my products easily.

    I like how one can visually see and update all of the progress of your projects in one place without needing for other tools.

    PB also has good frequency of use, easy integration, and implementation with Zapier/Jira is an easy way to submit insights via email. Their customer support respond very fast when you have issues as well.
    What do you dislike about the product?
    What I dislike about Productboard the User experience that can be a little awkward, because it's easy to lose a function in the process, and you cannot make a search unless you type-in the exact word you're looking for.

    Getting started can be tricky especially for the new beginners, and the reason is because of the need to figure out how best to map your product(s) to the flexible data model that PB only allows for. Finally, it connects easily to the big ones in the market like Zapier/Jira/Asana/Trello, but struggles with other tools which many small businesses use because of the cost.
    What problems is the product solving and how is that benefiting you?
    The business problems Productboard is solving or solved is that it helps me to really focus on the most important features just by organizing user feedback in one place without any complication. Infact, I don’t have to sort through scattered emails anymore, because the roadmap makes it easy to share plans with my team, and the tool works well with others I already use (Zapier/Jira). Finally, It saves time and helps me make better product decisions without any guesswork and delay.
    Denis W.

    I found the perfect solution for aligning product teams

    Reviewed on Oct 15, 2024
    Review provided by G2
    What do you like best about the product?
    Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without extensive training. By integrating with other tools like Slack and Jira, it becomes even more integrated to our workflow. They’ve also been incredibly responsive to any questions we had in the support team. It is something that we use often to make sure everyone is on the same page in terms of what our goals are.
    What do you dislike about the product?
    I don’t like Productboard’s dashboard because it’s too crowded with information. It’s also hard to customize the views and takes time to get them right. I wish we had better reporting tools to look at our data.
    What problems is the product solving and how is that benefiting you?
    Gathering feedback in one place and helping us choose which features to work on first, Productboard solves a lot of problems for us. It allows my team to focus on the important stuff and not waste as much time. We all understand the product goals so working together has become easier. This allows us to get things to our customers faster.
    Mariusz O.

    Centralized feedback streamlined our product management

    Reviewed on Sep 22, 2024
    Review provided by G2
    What do you like best about the product?
    What I like most about Productboard is that it aggregates all the customer feedback in one location. This helps us more easily to determine which features to prioritize, which translates directly to our product vision. They have a very active customer support team because of which I and most of the users are satisfied with their services. Ever since, we have been using Productboard more often because it helps maintain the work on various projects and ensures their compliance with the goals of users.
    What do you dislike about the product?
    The only problem with Productboard is the fact that the software slows down when dealing with massive data sets. This can be quite irritating, especially when one has a tight schedule in undertaking their work. Further, the number is often large and still, the feeling can be that some of these tools can be polished a little better. These weaknesses have affected some of our activities especially when we are in the process of seeking information.
    What problems is the product solving and how is that benefiting you?
    Productboard has solved the issue of having information dispersed in different states by providing a convenient way to gather and rank clients’ feedback. It is greatly helpful for us since it defined the specific direction that we need to take for our product development. As we pointed out earlier, reasonable amount of features is enough to make sound features. Our productivity has gone up because we are not slowed down due to unorganized feedback system.
    Paolo T.

    Centralized feedback management visibly improves product alignment

    Reviewed on Sep 17, 2024
    Review provided by G2
    What do you like best about the product?
    Probably the strongest feature of Productboard is in its ability to transform customer feedback into a powerful tool for product management. It has made our planning process better through the use of tools to analyze feedback and prioritization of features on the platform. Furthermore, the use of the roadmap visualizations helps to keep the focus on product goals and roadmap in the center, and has made development more focused and coherent across all teams.
    What do you dislike about the product?
    A possible drawback of Productboard is its relative lack of actionable analytics to perform deeper analytics. Though the system helps to gather the feedbacks, the mechanism of analysing the feedbacks is not as efficient as requires for further deep analysis, so there is the extra manual work required. Moreover, with an increasing number of feedbacks, their schematic and proper processing takes somewhat time, which affects the general tempo of work.
    What problems is the product solving and how is that benefiting you?
    Productboard assists in that it collects all the customer feedback and offers a set of tools to prioritize the features accordingly. That has helped to enhance our product planning and made sure we have the right features in our products. The structured feedback management system thus helped to fasten decision-making, thus making it possible to ensure that products in the market reflect what the users need them to be or what is expected in the market.
    Felippe O.

    Centralizing feedback with this tool significantly improves product development

    Reviewed on Sep 01, 2024
    Review provided by G2
    What do you like best about the product?
    Productboard is quite useful because it helps people to prioritize and sort the features of their product based on users’ feedback. It always does a good job of compiling feedbacks from different sources which are very useful for decision making. The prioritization matrix is very helpful when deciding what aspects should take precedence. Also its integration with Jira improves our runway by linking feedback to the development of tasks.
    What do you dislike about the product?
    A disadvantage of the Productboard is that the management of many comments causes a certain degree of overload in the system’s interface. This can slow down the process of organizing and prioritizing of requests. The reporting tools also have limited options in terms of customization and adaptation, therefore more often we have to adjust the data we receive to meet our needs, which slows down our work and increases the number of steps.
    What problems is the product solving and how is that benefiting you?
    At Productboard, we are able to track and prioritize feature requests by having all the user feedback in one place. I have also observed that this centralization has enhanced our decision making process in a major way. The integration with Jira helps to focus on what users really need and have gaps, thus saving time on unnecessary features. This approach has proved effective in the enhancement of our product development process and overall user satisfaction.
    View all reviews