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    Phrase Platform

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    Sold by: Phrase 
    Deployed on AWS
    Named a Leader in the inaugural Forrester Wave for language technology, Phrase is the world's leading Language Intelligence Platform, helping global organizations move faster, reach more markets, and deliver content that feels local, relevant, and authentic. Combining AI, agentic orchestration, and a headless, API-first architecture in one composable system, it applies the context that makes content perform in every market, including brand voice, quality standards, glossaries, prior translations, and cultural nuance. Every team, in every region, can ship content that is on-brand, on-point, and ready for any audience. Brands like Uber, Zendesk, and Volkswagen, along with leading LSPs, global SI partners, and thousands of other organizations, choose Phrase to accelerate international growth and turn global content into a competitive advantage. Contact awsmarketplace@phrase.com to discuss pricing and plans.
    4.5

    Overview

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    Automate multilingual content delivery across every market. The Phrase Language Intelligence Platform centralizes translation workflows, linguistic assets, and vendor management in one place, giving localization teams the control and visibility to operate at scale. Phrase Orchestrator automates the pipelines that move content through them, eliminating the manual effort that makes localization slow and expensive.

    Translate faster and smarter with AI. Phrase Language AI provides access to 30+ MT engines including Amazon Translate, with intelligent engine selection based on language pair, content type, and quality threshold. MT Optimize tunes engine performance using a company's own translation data, improving output quality over time automatically. Phrase Custom AI trains dedicated translation engines on a company's own content, ensuring output reflects the company's own terminology and brand voice across every market. Formality settings apply consistently across AI translation, quality checks, and post-editing. Operating within the full governance of the Phrase Platform, AI translation scales without compliance or quality risk.

    Automate the workflows that slow down content operations. Phrase Orchestrator eliminates manual handoffs and repetitive routing decisions with a no-code workflow builder that lets any team design and automate sophisticated content pipelines without engineering resources. Running workflows up to 50x faster than manual processes, it supports both traditional automation and agentic workflows, where AI agents orchestrate content end-to-end without human intervention.

    Keep every piece of content on-brand and culturally resonant. Style Guides define brand identity, tone, and audience guidelines once, then apply that context consistently across translation generation, post-editing, and quality evaluation. Translation memories and glossaries reinforce approved terminology at every stage. Auto Adapt applies all of that context automatically to AI-generated output, so every asset reflects brand voice and cultural nuance without manual intervention. The longer a customer uses Phrase, the more precisely the system reflects their brand.

    Ship software in every language without slowing your release cycle. Phrase Strings handles key-based content from code repositories and design files, fitting directly into agile development workflows. With Zero-Touch Localization, a developer opens a pull request and Phrase detects, translates, and commits strings back to the branch automatically. Figma pushes and pulls run 42% faster with branch support, so design and translation stay in sync. Phrase Orchestrator automates handoffs between development, translation, and review so nothing waits in a queue.

    Give every team governed access to language intelligence. When departments outside the core team rely on unvetted free tools to translate internal communications, customer-facing content, or legal documents, quality and compliance risk follows. Phrase Portal gives every department access to secure, governed, enterprise-grade translation on demand, keeping output within approved workflows and away from ungoverned tools.

    Multilingual audiovisual content, governed and at scale. Phrase Studio handles transcription, subtitling, dubbing, and video across 130 languages, drawing on the same translation memories, glossaries, and quality standards built across the rest of the platform. Per-language timing and styling rules eliminate guesswork for editors, and segment-level approvals make ownership and publishing decisions clear and auditable.

    Govern AI content at scale. As AI-generated content volumes grow, so does the exposure to inconsistent or non-compliant output. Phrase Quality Technologies provides automated quality gates and real-time scoring across every workflow, routing content for human review only when scores indicate it is needed. Quality Profiles evaluate output against defined Style Guides, giving teams precise control over what good looks like for every content type.

    Measure performance across every language and market. Phrase Analytics surfaces cost, quality, and speed data across every language, market, and content type with customizable reports and visualizations requiring no SQL knowledge or BI team involvement. Leadership gets the visibility to identify where performance is strong and where investment is having the most impact.

    Connect Phrase to your existing technology stack. With 200+ integrations including Notion, ServiceNow, and Salesforce, a Verified Solutions Programme, and a Bring Your Own Engine architecture, the platform extends without disruption. New APIs for Style Guides, Quality Profiles, and language assets let teams manage localization intelligence programmatically. MCP server support means technical teams can access translation memories, run quality evaluations, and manage files directly from any MCP-compatible AI tool or agent, including Claude Desktop.

    Highlights

    • AI-powered translation and machine translation: Phrase Language AI selects from 30+ MT engines including Amazon Translate based on language pair, content type, and quality threshold. MT Optimize tunes engine performance using a company's own data. Phrase Custom AI trains dedicated models on proprietary content, ensuring output reflects company terminology and brand voice across every market. Formality settings apply consistently across AI translation, quality checks, and post-editing.
    • Workflow automation and agentic orchestration: Phrase Orchestrator eliminates manual handoffs with a no-code workflow builder that lets any team automate content pipelines without engineering resources. Running workflows up to 50x faster, it applies language intelligence at every stage, supporting traditional automation and agentic workflows where AI agents orchestrate multilingual content end-to-end. MCP server support enables direct integration into any MCP-compatible AI tool or agent.
    • Language intelligence for global content teams: Phrase centralizes workflows, linguistic assets, and vendor management in one governed system. Style Guides, translation memories, and glossaries capture how a brand speaks in every market. Auto Adapt applies that context to AI-generated output automatically. Quality Profiles and automated quality gates ensure every asset meets defined standards before reaching any audience. Language intelligence that improves with every piece of content processed.

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    Pricing

    Phrase Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Phrase
    Variable licensing fees, please contact awsmarketplace@phrase.com
    $52,740.00

    AI Insights

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    Dimensions summary

    This listing uses a single pricing dimension billed in units, with variable licensing fees set by contact. You do not pick from fixed tiers on the Marketplace. Instead, your price depends on the capacities and scope you configure. The platform bundles a base fee with product capacities such as translation seats, processed and managed words, machine translation units, and AI units. You can add capacity for items like seats, processed words, and workflows. Because pricing is quote-based, you contact the vendor to size and confirm your terms before purchase.

    Top-of-mind questions for buyers

    The base fee includes TMS seats, a set number of Strings seats, and access to all Phrase products. It also bundles yearly capacities for processed words, managed words, machine translation units, and AI units, plus analytics and quality technologies. Included amounts vary with the scope you configure.
    A seat is one individual active user account, whether project manager, translator, designer, or developer. TMS seats are unlimited on most configurations. You can add capacity for Strings seats, processed words, managed words, workflows, deployed models, and portal users from within the product.
    Several metrics accrue independently against your yearly capacities: processed and managed words, machine translation units, and AI units. Each has its own included amount tied to your configured scope. When you exceed a capacity, you buy top-ups. Word volume and machine translation usually dominate for high-volume localization work.
    phrase.com
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    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For support, please reach out to Phrase using the link below: https://support.phrase.com/hc/en-us/ 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Overview

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    AI generated from product descriptions
    Machine Translation Engine Selection
    Access to 30+ machine translation engines including Amazon Translate with intelligent engine selection based on language pair, content type, and quality threshold. MT Optimize tunes engine performance using proprietary translation data, and Phrase Custom AI trains dedicated models on company content to reflect terminology and brand voice.
    Workflow Automation and Orchestration
    No-code workflow builder that automates content pipelines up to 50x faster than manual processes. Supports both traditional automation and agentic workflows where AI agents orchestrate multilingual content end-to-end without human intervention. MCP server support enables integration with MCP-compatible AI tools and agents.
    Brand Consistency and Quality Control
    Style Guides define brand identity and tone applied consistently across translation generation, post-editing, and quality evaluation. Auto Adapt applies context automatically to AI-generated output. Quality Profiles and automated quality gates evaluate output against defined standards with real-time scoring to route content for human review when needed.
    Centralized Linguistic Asset Management
    Centralized platform for translation workflows, linguistic assets, vendor management, translation memories, and glossaries. Reinforces approved terminology at every stage of content processing. Language intelligence improves with every piece of content processed through the system.
    Multilingual Content Delivery Across Channels
    Handles key-based content from code repositories and design files with Zero-Touch Localization for automatic detection, translation, and commit of strings. Supports transcription, subtitling, dubbing, and video across 130 languages. Integrates with 200+ external systems including Notion, ServiceNow, and Salesforce through APIs and verified solutions.
    Translation Management System
    Turnkey translation management system offering workflow automation, translator tools, translation management, reporting, and integrated translation solutions including machine translation and AI-powered translation capabilities.
    Content Ingestion Automation
    Multiple connectivity options including customizable API, connector ecosystem with 50+ integrations, and Global Delivery Network proxy solution to achieve 99.9% content ingestion automation.
    AI and Machine Learning Integration
    Integrated generative AI and machine learning solutions embedded into translation workflows, including AI-powered human translation delivering human-quality output.
    Multi-Language Localization
    Support for translating and localizing content into any language across any media format at enterprise scale.
    Quality Measurement and Improvement
    Measurement and improvement of translation quality at enterprise scale with reporting and analytics capabilities.
    AI-Powered Translation Engine
    Blend of purpose-built artificial intelligence with human review layered where needed for translation processing
    Customizable Glossaries and Tone Controls
    Customizable glossaries and sophisticated tone of voice controls to maintain brand consistency across multiple languages
    Workflow Customization
    Customizable workflows that adapt to changing business goals and requirements
    Comprehensive Quality and Budget Reporting
    Comprehensive reporting providing visibility into translation quality metrics and budget spend tracking
    Data Security and Compliance
    ISO-27001 certification with GDPR and CCPA compliance, robust data encryption and anonymization capabilities

    Contract

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    Standard contract
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    Customer reviews

    Ratings and reviews

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    4.5
    1311 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    74%
    22%
    2%
    1%
    1%
    1 AWS reviews
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    1310 external reviews
    External reviews are from G2 .
    Kathe B.

    Fast, Easy-to-Use Interface with Seamless Client Integrations

    Reviewed on Sep 03, 2026
    Review provided by G2
    What do you like best about the product?
    Integrations with our client through Strings, it is easier to have the content reviewed here and it can go straight to the client's tool. Very easy interface. Great performance, it works very fast even when we have extensive content. Great so far, AI helps managing the strings and making the process easier.
    What do you dislike about the product?
    Right now Phrase has been working well for us, so I don't really have anything to dislike about the tool.
    What problems is the product solving and how is that benefiting you?
    The easy connection between us and the client, it has been a smooth journey of having their content inserted directly into the tool and then going back to the client, the TM storage is great as well. Pricing of course it has been great for us and our client, for all that the tool presents itself.
    Translation and Localization

    Easy Project Setup and Templates, but QA Still Needs External Tools

    Reviewed on Sep 03, 2026
    Review provided by G2
    What do you like best about the product?
    Ease of setting the projects and templates
    What do you dislike about the product?
    Phrase-in QA process, which is not always efficient and still requires need of using additional external QA platforms, especially with big files
    What problems is the product solving and how is that benefiting you?
    We use Phrase as an integrated system connected automatically to XTRF
    Ermias L.

    Flexible Translation Options Backed by Expert Project Management

    Reviewed on Sep 01, 2026
    Review provided by G2
    What do you like best about the product?
    I like that, when I upload the original document, I can choose the type of translation I want: automatic or with human review. I also appreciate that the platform is managed by experts and professionals with extensive hands-on experience in project management, and that the translations are handled by qualified, carefully selected linguists.
    What do you dislike about the product?
    Overall, it’s a flexible solution, which makes it suitable for both small and large projects. I honestly don’t have anything negative to say—everything has been excellent so far. The support and service from the account and project managers have also been outstanding.
    What problems is the product solving and how is that benefiting you?
    It greatly simplifies translation management by letting you assign texts to managers, translators, and proofreaders in an easy, intuitive way. It also offers automatic pre-translation, which streamlines the translator’s work. On top of that, it makes it much easier to add translation memories and terminology, search within projects, filter translators, and handle other related tasks.
    Maria W.

    Powerful Automation, Excellent Reporting, and Robust Translation Management

    Reviewed on Aug 31, 2026
    Review provided by G2
    What do you like best about the product?
    Its powerful automation capabilities have been a huge help, with several options that make it easy to set up the workflows I need. I also really like the reporting features, and the connectivity options are excellent. On top of that, I appreciate the robust translation management capabilities, and the regular updates help ensure a consistently good experience.
    What do you dislike about the product?
    Because our project’s requirements are quite complex, the options for modifying the system feel limited. File storage could also be improved.
    What problems is the product solving and how is that benefiting you?
    It helps us stay on top of our tasks, and I can customize it to fit our workflow needs. I can easily search for any translation job, and it supports us in managing translations overall. It also lets us organize and document virtually every aspect of the process, and it has become an essential tool in our workflow.
    Sinko F.

    Modern, Easy-to-Use Platform with Impressive Collaborative Translation

    Reviewed on Aug 27, 2026
    Review provided by G2
    What do you like best about the product?
    The best thing about this platform is its collaborative translation feature, which lets several translators work together at the same time. It’s easy to use and feels modern, which makes the overall experience better. They also deliver translated documents that include images, and I found that both impressive and genuinely useful.
    What do you dislike about the product?
    It integrates with virtually all leading content management platforms and offers support for almost all spoken languages. A few less common ones are still missing, but they may be added soon.
    What problems is the product solving and how is that benefiting you?
    It’s a simple tool that helps us understand and manage our translation projects. It lets us translate content into multiple languages so we can reach a wider audience while still getting accurate results. I also like how versatile it is in terms of what we can translate, since it supports many types of content, including a broad range of documents and websites.
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