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    Smartling LanguageAI Platform

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    Deployed on AWS
    Hundreds of companies rely on Smartling's LanguageAI platform to accurately translate and localize content into any language and any media at scale.

    Overview

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    Smartling's LanguageAI platform is revolutionizing the translation and localization of the world's digital content.

    Named as the top translation management system by CSA Research and by users on G2, Smartling harnesses AI and machine learning to enable the automation of workflows, integrates seamlessly with existing tech stacks, and measures and improves translation quality at enterprise scale for a fraction of the cost of traditional translation.

    Smartling is the platform of choice for hundreds of B2B and B2C brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, and Lyft. Smartling is a global team headquartered in New York City with an office in Dublin.

    For custom pricing, EULA, or a private contract, please contact awsmarketplace@smartling.com , for a private offer.

    Highlights

    • Smartling TMS: Our turnkey translation management system (TMS) offers everything enterprises need for translation and localization. Get all-in-one access to workflow automation, translator tools, translation management, reporting, and a full suite of translation solutions (including machine translation and AI-powered translation).
    • Smartling Automation: We offer multiple connectivity choices to help our customers achieve 99.9% content ingestion automation. Connect with your existing tech stack via customizable API, a connector ecosystem with 50+ integrations, and our best-in-class translation proxy solution - the Global Delivery Network.
    • Smartling LanguageAI: Smartling provides a number of integrated solutions to embed generative AI and machine learning into your translation workflow. Our AI-Powered Human Translation offering delivers human-quality translation at half the cost and twice as fast as traditional approaches.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Smartling LanguageAI Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Smartling LanguageAI Platform
    Variable licensing fees, please contact awsmarketplace@smartling.com
    $49,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support details - For support, please reach out to Smartling using the link below:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    57 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Florence B.

    The Most Disappointing SaaS Experience

    Reviewed on Dec 15, 2021
    Review provided by G2
    What do you like best about the product?
    We used the GDN and their version of the WordPress WPML engine. The GDN served the pages in real time to our customers. The WordPress PlugIn gives you more control to let you decide what content you want localized or not.
    What do you dislike about the product?
    The company really doesn't know the meaning of customer success. We had to chase our CSM every time there was an issue. There was almost no support. It felt like we were in a bad marriage. We tried other competitors, and nothing worked with our instance of WordPress.

    Also, when you use the GDN, your content sits on the Smartling server, and they basically "own it."
    What problems is the product solving and how is that benefiting you?
    It makes it much easier to track the content that needs to be localized on the website. It makes the entire process automated, allowing translators to localize in context. That means they can see if the text doesn't fit within the frame of a button. They also integrate with ZenDesk, which made it easier to localize the knowledge base.
    giguashvili a.

    very convenient to work

    Reviewed on Dec 13, 2018
    Review provided by G2
    What do you like best about the product?
    ability to see the what you working on in details but also as a whole text.
    What do you dislike about the product?
    sometimes when I corrected the problem, it still appears as unsolved. it requires time to change which bothers me.
    What problems is the product solving and how is that benefiting you?
    I am not sure how to answer that. I am working in QA team.
    Recommendations to others considering the product:
    easy to use,
    Mélina B.

    Great Translation Tool

    Reviewed on Nov 23, 2018
    Review provided by G2
    What do you like best about the product?
    Easy to use, online so no software installation, works on any computer, and great graphics!
    What do you dislike about the product?
    Characters like ! ? ( ) don't work in target text strings, I have to copy and paste them from the source text.
    What problems is the product solving and how is that benefiting you?
    I use Smartling as required by one of my clients. It's a great tool as I can translate high volumes of words in short amounts of time.
    Mobina K.

    Functional & Easy to Use Translation Platform

    Reviewed on Nov 14, 2018
    Review provided by G2
    What do you like best about the product?
    The most attractive feature of Smartling to me is its super user-friendly interface. What makes this platform -for me- even more handy and useful is how I can translate videos so quickly, so easy, string by string, while having the most control upon subtitle synchronization with the dialogues. Simultaneously I have access to suggested translations which benefits me time to time in managing and improving my translation quality and also reducing the time that I should have spend on my translation.
    What do you dislike about the product?
    Actually, I've never faced any serious problem working with this platform but I, if I want to mention something that I prefer it another way, would be the crowded and classic desktop scheme _I opt a modern and minimal graphics and desktop, it help me to concentrate more- which I assume due to all the options and accessibility that Smartling offers, is sort of Inevitable in this case.
    What problems is the product solving and how is that benefiting you?
    I'm working as a volunteer translator at Coursera translation community. Translating and subtitling education videos is a time-consuming process which also calls for high accuracy; Smartling has been a great help in addressing both those concerns with offering various useful options and applications to its users.
    Recommendations to others considering the product:
    I highly recommend Smartling to the organizations and companies which work in the area of making subtitle and translation for videos -specifically educational videos-, it's easy, really applicable and fast.
    Melis D.

    starting mandatory, but being addicted

    Reviewed on Nov 02, 2018
    Review provided by G2
    What do you like best about the product?
    I work everytime and everywhere...it is also a great convenience to have practical keyboard options.
    What do you dislike about the product?
    I wish it had a more comprehensive QA checker...
    What problems is the product solving and how is that benefiting you?
    Thanks to smartling I have learned a program more practically, I can easily make translations.
    Recommendations to others considering the product:
    I would definitely recommend, a very useful and practical program :)
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