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    Smartling LanguageAI Platform

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    Deployed on AWS
    Hundreds of companies rely on Smartling's LanguageAI platform to accurately translate and localize content into any language and any media at scale.

    Overview

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    Smartling's LanguageAI platform is revolutionizing the translation and localization of the world's digital content.

    Named as the top translation management system by CSA Research and by users on G2, Smartling harnesses AI and machine learning to enable the automation of workflows, integrates seamlessly with existing tech stacks, and measures and improves translation quality at enterprise scale for a fraction of the cost of traditional translation.

    Smartling is the platform of choice for hundreds of B2B and B2C brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, and Lyft. Smartling is a global team headquartered in New York City with an office in Dublin.

    For custom pricing, EULA, or a private contract, please contact awsmarketplace@smartling.com , for a private offer.

    Highlights

    • Smartling TMS: Our turnkey translation management system (TMS) offers everything enterprises need for translation and localization. Get all-in-one access to workflow automation, translator tools, translation management, reporting, and a full suite of translation solutions (including machine translation and AI-powered translation).
    • Smartling Automation: We offer multiple connectivity choices to help our customers achieve 99.9% content ingestion automation. Connect with your existing tech stack via customizable API, a connector ecosystem with 50+ integrations, and our best-in-class translation proxy solution - the Global Delivery Network.
    • Smartling LanguageAI: Smartling provides a number of integrated solutions to embed generative AI and machine learning into your translation workflow. Our AI-Powered Human Translation offering delivers human-quality translation at half the cost and twice as fast as traditional approaches.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Smartling LanguageAI Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Smartling LanguageAI Platform
    Variable licensing fees, please contact awsmarketplace@smartling.com
    $49,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support details - For support, please reach out to Smartling using the link below:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    475 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Translation and Localization

    Efficient and straightforward design for translators

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    It is equipped with all the necessary functions for localisation work flow and is easy to work with. It also enables more efficient communication between translators, PMs and clients. Notifications and reminders are automated, which is very helpful for freelancers to avoid missing important messages or due dates.
    What do you dislike about the product?
    The word count report is not very useful, since it doesn't display a summed calculation. The user-facing stats could be organised more thoughtfully.
    What problems is the product solving and how is that benefiting you?
    It provides more contextual and explanatory information for the localisation process, which benefits the translator in better understanding the expectations from clients.
    Translation and Localization

    Great Foundation with Opportunities to Improve

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    The UI is user-friendly, and having a dedicated “Context” tab with the source text in the editor is very convenient. I also really appreciate the “Issue” feature. It’s a great way to raise linguistic queries directly within the platform, without needing to reach out through external channels.
    What do you dislike about the product?
    When running the QA check, there's no option to "ignore all" false positives, which means I end up spending a lot of time dismissing them one by one. It would be a huge time-saver if the platform allowed us to bulk-ignore these.

    Also, it would be really helpful if a PO could be issued for each project upfront, so we can confirm the payment amount in advance.
    What problems is the product solving and how is that benefiting you?
    It integrates pretty much everything that a translator needs to work on a project, but there are some gaps as well.
    Translation and Localization

    Dynamic and easy-to-use CAT tool

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    It is a dynamic and easy to use CAT tool
    What do you dislike about the product?
    I get emails to claim job but not there.
    What problems is the product solving and how is that benefiting you?
    Translation and editing solutions; I benefit intellectually and financial from offering this service to Smartling as a freelancer.
    Enrico R.

    Efficient, user-friendly, robust features, and smooth integration

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about Smartling is its clean, intuitive interface that makes navigating through projects super easy. The real-time context feature is a game-changer—it allows me to see exactly how and where the translation will appear, which drastically improves accuracy and tone. I also really appreciate the integrated translation memory and glossary tools, which help maintain consistency across large volumes of content.
    What do you dislike about the product?
    One thing I find a bit frustrating about Smartling is tag placement—it can sometimes feel finicky, especially when dealing with long or complex strings. The tags don’t always snap into place easily, and moving them around without accidentally breaking the formatting can be a bit tedious.
    What problems is the product solving and how is that benefiting you?
    It eliminates the chaos of scattered files and endless email threads by keeping everything organized and accessible in real time.
    Cléa L.

    Reliable company

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    Workload.
    Tool is easy to use.
    Project managers’ responsiveness.
    What do you dislike about the product?
    Translation/Editing rates.
    I do not dislike any other thing.
    What problems is the product solving and how is that benefiting you?
    N/A
    View all reviews