FARO is a leader in providing cloud solutions to the government marketplace. Code Refactoring offers government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
Accelerating Time to Value for Application Users
Lowering Total Cost of Implementation and Operations
Increasing Security and Sustainability of the Solution
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy this software support offering as a contract, priced by units. Two support levels are available. Premium Govt SaaS Support and HyperCare Govt SaaS Support are separate options, each billed per unit. You pick the support level that fits your needs and set the number of units. Both cover government SaaS support for the Rockwell code refactoring offering. Contracts run on a subscription basis, with fees due in advance. The vendor does not offer pro-rated licenses, so you pay for the full term regardless of when you start or stop.
Top-of-mind questions for buyers
What does one unit of Premium or HyperCare Government SaaS Support represent for billing?
Support offerings are structured into Micro Service Blocks (MSBs), which provide tailored support units. Each unit maps to a defined block of software support for the Rockwell code refactoring offering. You set the number of units to match the level of support your agency needs.
What happens to my cost if I start or cancel support partway through the term?
You pay for the full term regardless of when you start or stop. The vendor does not offer pro-rated licenses. Subscriptions are sold as full-term agreements, with fees calculated for the entire period. Fees paid in advance are non-refundable except where the SLA obligations are unmet.
How do the two support levels differ when I combine or choose between them?
Premium Government SaaS Support and HyperCare Government SaaS Support are separate options, each billed per unit. You pick one support level and set the unit count. They are not tiers you cross automatically. Both cover government SaaS support for the Rockwell code refactoring offering.
www.farosolutions.com
Helpful?
Vendor refund policy
No Refunds
How can we make this page better?
Tell us how we can improve this page, or report an issue with this product.
Give us feedbackReport a problem with this product or seller
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA).
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Fiix CMMS is a cloud-based maintenance management platform that helps teams digitize, organize, and scale operations. With tools for work order management, asset tracking, inventory control, maintenance data analytics, and online and offline mobile access, Fiix CMMS makes it easy to plan, complete, and report on maintenance from anywhere. Easily connect Fiix CMMS to your existing systems to streamline workflows and unlock real-time insights.
Be the first to review this product. We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.