SS&C Blue Prism Chorus is a comprehensive business process management (BPM) platform that helps businesses orchestrate processes to improve operational efficiency and enhance performance.
Even when organizations have automated individual processes, there are many factors that can diminish operational performance. Disconnected legacy systems, unnecessarily complex processes, siloed work practices and error-prone, paper-based manual tasks can all prevent further improvement.
SS&C Blue Prism Chorus helps organizations address these challenges so they can enhance business performance by better engaging with customers, lowering costs and reducing risk. It does this by connecting people, processes, data, digital workers and systems across your entire organization to deliver the right work to the right resource at the right time.
SS&C Blue Prism Chorus on AWS combines the power of a BPM platform with the elasticity, security and reliability of service from AWS. Hosted on AWS, customers can scale their infrastructure up or down as needed, worry less about security because AWS constantly monitors and protects accounts, and rely on AWS to ensure the business continuity of their digital automations. Altogether it means that customers benefit from greater business value and peace of mind.
SS&C Blue Prism has over 30 years of experience scaling mission-critical business process orchestration across multiple industries, including highly regulated industries like banking, financial services, insurance and healthcare. More than 600 organizations worldwide trust Chorus to run their most critical customer-facing processes.
The SS&C Blue Prism Chorus Professional pack is best for customers seeking full orchestration of end-to-end processes and includes:
Chorus BPM: our end-to-end human and digital process orchestration engine.
Content and Data Management: content and data repository for attachments associated to the process flows.
Communications: centralized repository for creating and delivering personalized messages to customers as part of an automated or manual process.
Digital Mail Room (Capture): processes incoming emails, scans and faxes.
Operational Analytics: simple, secure business intelligence and data visualization.
The SS&C Blue Prism Chorus Enterprise pack (available via private offer) is best for clients who want to take advantage of the full suite of capabilities from Blue Prism. You get everything available in the Professional pack, plus:
Document Automation: uses computer vision, AI and ML to digitize, classify and extract information from all types of input documents.
UX Builder: end-to-end digital experiences for all types of process and workflow, including onboarding, branded forms, portals, and process interaction.
Transform customer experiences - Chorus helps you automate routine, labor-intensive transactions, reduce errors and deliver omni-channel customer service. The platform also leverages the power of artificial intelligence to securely prioritize, accelerate and streamline customer interactions.
Mitigate operational risk - Chorus helps you quickly respond to regulatory changes, prioritize your most important work enforce compliance, apply quality checks and monitor work all in one place.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing option: 100 seats of the Chorus Professional BPM package for a one-year term. Pricing follows a contract model, so you commit up front for the year rather than paying by usage. A seat represents user access to the Chorus business process management suite, which orchestrates work across people, automations, and AI. Scaling comes from the fixed 100-seat bundle for the annual period. Because only this single package appears on Marketplace, there are no separate tiers or add-ons to compare.
Top-of-mind questions for buyers
What counts as one seat in the 100-seat Chorus Professional BPM package?
A seat is one user account with access to the Chorus BPM suite. Each named user who logs in to design, run, or monitor processes consumes one seat. The package includes 100 such seats for the year, shared across your teams as you assign them.
Is this an upfront commitment or pay-as-you-go billing?
This is an upfront commitment. You pay for 100 seats covering a one-year term, rather than metering usage by the hour or by transaction. Charges stay fixed for the annual period regardless of how many hours or processes your teams run.
What happens if we need more than 100 seats during the year?
The package is a fixed 100-seat bundle for the one-year term. It does not scale automatically as you add users. To cover more than 100 users, you would need a separate arrangement. Contact the vendor to discuss added capacity beyond this bundle.
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Efficient Workflow Creation with Some Debugging Issues
Reviewed on Oct 15, 2025
Review provided by G2
What do you like best about the product?
I appreciate how effective it is at creating digital workflows, especially when handling large databases. Its intelligent document processing and business process management system really enhance efficiency, which is what I like most about it.
What do you dislike about the product?
To be honest, there are some debugging issues, and I have noticed latency as well. Additionally, the reporting or turnaround time can be challenging.
What problems is the product solving and how is that benefiting you?
We began using SS&C Blue Prism Intelligent Automation primarily to eliminate repetitive manual tasks across several departments, including finance, customer service, and HR. Previously, we spent a significant amount of time on straightforward yet high-volume activities such as verifying data from spreadsheets, updating CRM records, and sending follow-up emails. With Blue Prism, we were able to implement digital workers that now manage these processes in the background with minimal oversight.
Shameer A.
Great product for RPA
Reviewed on Jun 17, 2025
Review provided by G2
What do you like best about the product?
Ease of Use; Segregating of Excpetions; Happy to build Automations
What do you dislike about the product?
Not User Friendly while orchastrating Robots.
What problems is the product solving and how is that benefiting you?
Its Solving Rule based automations and it is benefiting cuatomers worldwide
Keith L.
Excellent and innovative RPA solution
Reviewed on May 22, 2025
Review provided by G2
What do you like best about the product?
Continuously innovating the platform to keep up with Business needs and technology. Ease of implementing new processes that requires integration of multiple applications.
What do you dislike about the product?
We encountered intermittent deadlock issues with runtime resources that was difficult to troubleshoot. It doesn't happen often, but enough to be a pain.
What problems is the product solving and how is that benefiting you?
Automation of mundane tasks such as generating/sending reports to internal and external customers, attaching information to SAP, or integrating SAP outputs to other applications. This helps us to free up business hours from our buyers and planners, as well as meeting SLA and quality requirements. More importantly, this is helping us to drive digital transformation.
Alam A.
Examine BLUE PRISM as an automated RPA tool.
Reviewed on Nov 28, 2024
Review provided by G2
What do you like best about the product?
The finest features were the automation of monotonous tasks, the capacity to grow up even further, and the easy connection.
It also includes a ton of additional enterprise-level features.
What do you dislike about the product?
I'm not sure if the hefty cost is a drawback or not, but several subjects lack resources, which makes setup challenging at first.
Everything else was useful and wonderful.
What problems is the product solving and how is that benefiting you?
A major hindrance to the daily timetable was the manual activities. Those were removed with the aid of Blueprisn, and our repetitive duties are now better organized.
Defense & Space
Highly capable automation tool with lots of potential
Reviewed on Nov 08, 2024
Review provided by G2
What do you like best about the product?
What I like best about the Blue Prism Intelligent Automation Platform is its ease of use, and lean towards citizen development. Many alternatives on the market at convoluted, difficult to use, require a lot of hands-on interaction, and struggle to remain modern from a UX perspective. Customers are always impressed when we showcase solutions, built on the Blue Prism platform.
What do you dislike about the product?
Scheduling can sometimes be clunky and the level of feedback we receive from scheduled tasks isn't always the best. We currently do more manage and monitoring than we expected, but I'm sure this will be solved with Next Gen.
What problems is the product solving and how is that benefiting you?
It is automating mundane, time consuming processes across the busines, which are taking up valuable SME time. It's helping create an audit trail of workflows and requests. It's formed a relationship between IT and the business, which we didn't have before.