Sold by: MoEngageÂ
Overview
MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.
Highlights
- Omni-channel Customer Engagement
- Product and Marketing Analytics
- AI-Driven Personalization
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
MoEngage Growth | MoEngage Growth Package with up to 25k MTUs Included | $750.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Monthly Platform Subscription Fee | Monthly Platform Subscription Fee | $0.02 |
Email Volumes | Monthly Subscription Fee based on Email Volume | $0.02 |
Advanced Analytics | Monthly Subscription Fee based on MTUs | $0.02 |
Data Warehouse Exports | Monthly Subscription Fee based on Events/Month | $0.02 |
Streams | Monthly Subscription Fee based on Events/ Month | $0.02 |
Cards | Monthly Subscription Fee based on Cards Sent/ Month | $0.02 |
Predictions | Monthly Subscription Fee based on MTUs | $0.02 |
Whatsapp | Monthly Subscription Fee based on Messages /Month | $0.02 |
Inform | Monthly Subscription Fee based on Messages /Month | $0.02 |
Web Personalization | Monthly Subscription Fee based on Messages /Month | $0.02 |
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For custom subscription agreements and pricing please reach out to manohar@moengage.comÂ
MoEngage support documentation can be found at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Customer Analytics
Advanced behavioral analysis and insights generation for customer data
Multi-Channel Engagement
Unified communication across web, mobile, and email platforms
AI-Powered Personalization
Machine learning algorithms for creating tailored customer experiences
Real-Time Data Processing
Instant customer behavior tracking and engagement response mechanisms
Data Integration
Advanced integration capabilities with modern data stack and ability to handle high-volume data processing
Cross-Channel Communication
Natively integrated communication channels including web, email, SMS, and in-app messaging for unified customer engagement
AI-Powered Optimization
Built-in artificial intelligence for campaign optimization, task automation, and experience personalization
Customer Segmentation
Dynamic customer segmentation and journey design capabilities with flexible data mapping
Enterprise Architecture
Scalable cloud-based platform supporting complex marketing workflows and data transformation across multiple sources
Customer Profile Management
Create comprehensive unified customer profiles integrating historic, real-time, and predictive data across anonymous and identifiable users
Real-time Data Processing
Dynamic profile building with continuous updates triggered by user interactions across multiple devices
AI-Powered Marketing Automation
Automated personalization targeting using artificial intelligence algorithms for message crafting and optimization
Data Scalability
High-volume data processing capability handling billions of emails and millions of personalized messages per hour
Cross-Device User Tracking
Unified user identification and tracking mechanism spanning multiple devices and interaction touchpoints
Standard contract
No
No
No
Customer reviews
0 ratings
0 AWS reviews
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509 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Vishal L.
Very Useful in user behavior analysis
Reviewed on Aug 28, 2025
Review provided by G2
What do you like best about the product?
I like best about MoEngage is how it provides deep insights into user behavior and makes funnel analysis very intuitive
What do you dislike about the product?
session-related attributes are missing, like session id, session concluded
What problems is the product solving and how is that benefiting you?
moengage solved user merging issue ,so it is avoiding to creating duplicate user profile
Information Technology and Services
The interface can be confusing and performance feels inconsistent.
Reviewed on Aug 05, 2025
Review provided by G2
What do you like best about the product?
Some analytics features are useful for tracking campaigns.
What do you dislike about the product?
The interface feels complicated and can be slow to navigate at times.
What problems is the product solving and how is that benefiting you?
MoEngage helps send targeted campaigns and track user engagement, which improves outreach, but the overall experience could be smoother.
Internet
Powerful Customer Engagement Platform with Smart Automation Capabilities
Reviewed on Jul 31, 2025
Review provided by G2
What do you like best about the product?
MoEngage excels at providing a unified platform for personalized customer engagement across multiple channels — push notifications, emails, in-app messages, SMS, and more. Its intuitive journey builder and segmentation tools make it easy to create contextual, automated campaigns based on user behavior and lifecycle stage.
The analytics dashboard offers actionable insights, helping us constantly optimize performance and conversion. The integration process was smooth, and the support team has been proactive and responsive throughout our usage.
The analytics dashboard offers actionable insights, helping us constantly optimize performance and conversion. The integration process was smooth, and the support team has been proactive and responsive throughout our usage.
What do you dislike about the product?
While the platform is feature-rich, it can feel a bit overwhelming at first, especially for new users or teams without a dedicated CRM/MarTech resource. Some advanced features like funnel analysis or cohort comparisons could be more user-friendly in terms of UI/UX.
Also, the learning curve for creating complex journeys or understanding attribution metrics can be steep — better in-platform guidance or tooltips would help.
Also, the learning curve for creating complex journeys or understanding attribution metrics can be steep — better in-platform guidance or tooltips would help.
What problems is the product solving and how is that benefiting you?
MoEngage helps us tackle the challenge of engaging users across their lifecycle in a personalized and automated way. We use it to reduce churn, improve user onboarding, and drive feature adoption through contextual nudges and triggered campaigns.
It also helps bridge the gap between product and marketing teams by offering a shared, data-driven view of user behavior and campaign performance. With MoEngage, we’ve been able to run targeted campaigns based on user attributes, behavior, and preferences — resulting in higher engagement and conversion rates.
It also helps bridge the gap between product and marketing teams by offering a shared, data-driven view of user behavior and campaign performance. With MoEngage, we’ve been able to run targeted campaigns based on user attributes, behavior, and preferences — resulting in higher engagement and conversion rates.
Sahil Y.
MoEngage : Intelligent customer engagement for multi channel ets
Reviewed on Jul 30, 2025
Review provided by G2
What do you like best about the product?
The personalized brand orchestration along with multichannel messaging from web , email and sms which helps to engage with customer on every front
What do you dislike about the product?
The interface can be a bit overwhelming for new user and pricing is something that team can work on
What problems is the product solving and how is that benefiting you?
It helps us work on better user engagement along with personalize the message as per the user needs
Anuj G.
all in one automation tool for retention marketing
Reviewed on May 29, 2025
Review provided by G2
What do you like best about the product?
easy to launch campaign, Can be used for daily campaign, easy to integrate with any service provider
What do you dislike about the product?
Support team is bit slower, they take atleast a day to solve basic queries
What problems is the product solving and how is that benefiting you?
All the retention related problems or problems related to brand communication