UiPath for SAP on AWS

I have recommended UiPath Platform  to our customers who are using it, and we have staff software developers who deploy UiPath Platform  on behalf of our customers.

My customers have used UiPath Academy courses, with the free online courses that they register for being the ones that they have taken. UiPath Academy is very beneficial for them.

They get benefits from it by starting to automate their basic processes, which include Excel automation, user interface automation, and API integration. After that, they immediately started on the basic automations.

The features I find most valuable in UiPath Platform are the AI capabilities, particularly any feature dealing with AI, such as document understanding. The AI part of it actually makes a lot of sense, so anything dealing with agentic AI is valuable.

The fact that agentic automation can be done continuously without any human intervention helps to overcome problems and reduces the human errors that come with it, allowing you to handle a large volume of processes.

I think there is room for improvement in UiPath Platform, especially to do more with the various integrations. They could improve from a cost perspective because ideally, the customers that we are positioning to UiPath Platform are really big enterprise customers who can afford it. From a cost perspective, not really from a feature perspective, I see customers shying away and trying other automation tools, including tools like Cloud.

I would like to see more integrations in the future, especially on the cybersecurity part, with more integrations into database and database activity monitoring tools.

I have been working with UiPath Platform for almost four years.

UiPath Platform is stable overall.

UiPath Platform is very scalable.

I would rate their technical support a ten out of ten.

The deployment usually takes about three to four days for the infrastructure setup, which does not take long. What takes long is building the logic, either into the agentic AI or building the logic into the process itself.

I help my customers to implement the product, and the deployment is very straightforward, especially with the SaaS version of UiPath Platform.

I would recommend looking at other automation tools, including Cloud, as I have some customers who are trying out the paid version of Cloud, and it is doing some of the automations that UiPath Platform would be doing. However, UiPath Platform is a bit more expensive.

My thoughts on UiPath Platform's user community are that it is really good, and especially for this part of the market, they have really maintained it because there is a very active user community, with quite a lot of engagement here in Nairobi.

I would recommend UiPath Platform to others, and I have been working in this field of IT for maybe twenty-one years. I give this review an overall rating of ten out of ten.

I worked on a maintenance project for a European client on UiPath Platform  approximately six months ago. The project involved SAP automation on UiPath Platform , where we automated several repeated tasks for the SAP application.

I explored agentic automation, but since it was a maintenance project for SAP on UiPath Platform, we did not get the opportunity to use it there. However, I see significant potential for agentic automation in other applications. For example, in Workday , there is a lot of manual work to be done by HR teams and many other teams. If they add customizable features and reports, I believe it will be more helpful compared to UiPath Platform.

UiPath Platform definitely helps us reduce a lot of human errors and accelerates the outcomes of repetitive work. It helps us finish tasks faster than humans would.

The Orchestrator and Unattended Bots in UiPath Platform are the most valuable features for us. Without human intervention, they help us run automations. I can run the bot 24/7 and respond to emails during nighttime, since I cannot be available for 24 hours. UiPath Platform helps us respond to emails, run schedulers, and accomplish many other things. UiPath Platform has a lot of features.

UiPath Platform could focus more on including legacy applications. Currently, SAP, Workday , and a few other applications are legacy systems that they support, but they could work more on Workday and add more features for it.

Right now, I would rate UiPath Platform at nine out of ten. If they add more features for Workday, since we now have a lot of customers using Workday, it would be helpful for us to propose UiPath Platform to Workday users. With additional Workday features, I could give them a perfect ten out of ten.

I was not working with UiPath Platform for the last five months. Currently, I am working with Playwright.

I can give UiPath Platform a nine out of ten for stability.

I can give UiPath Platform a nine out of ten for scalability. I say this because of Workday. If they add more features, I would definitely give them a ten out of ten.

I will give a ten out of ten for technical support from UiPath Platform. They respond to our queries and provide support whenever we need it, always on time. They support us even in regional languages as well as in English, and they can help us with any requests.

The initial setup for UiPath Platform is very simple.

Mostly, the implementation team requires our help for setup, but UiPath Platform already has the handbook and manual available on their website. If they need any additional help, they pull me in and we have a meeting to set everything up for them.

Overall, I give UiPath Platform a final rating of nine out of ten.

UiPath Platform has a valuable user community. Community happenings are occurring in multiple metro cities here in India. In Chennai, there have been multiple community meetings held recently, and I have participated in two of them. When you attend these meetings, you share knowledge and learn about the latest developments. The UiPath community is really good, and whenever there are community meetings happening in Chennai, I am mostly present.

Regarding agentic features, I learned about them when I was part of an event where they discussed the agentic features of UiPath Platform. However, I have not tried them yet because I did not get the opportunity to do so.

I use UiPath Platform  with Agentic AI, and I want to understand how much time it saves when extracting data points with Agentic AI.

The best features in UiPath Platform  are the ones I appreciate most. My overall experience with the Agentic automation capabilities is good, and I am satisfied, though I believe it could be improved.

I use the Agentic automation capabilities, such as the agent builder, orchestration, testing, and autopilot. My experience has been positive, and I have identified areas in UiPath Platform that have room for improvement.

There are multiple upgrades coming in, and every 45 to 60 days or two months, new releases arrive. With rapid changes in technology coming every two months or quarter, the previous updates from earlier releases become immediately deprecated because something new enters the market and completely overshadows the previous upgrade. That is one thing I have noticed. Beyond that, room for improvements is mainly focused on agents. Anything around agent building frameworks or improvements on how things can be done using agents, how context grounding is done, or how connections to third-party tools and integrations can be made are currently straightforward and available, but improvements could be explored on a broader extent where augmented general intelligence can be implemented.

I would like to know how UiPath Platform compares with other automation tools and what else I have tried, such as Automation Anywhere  or Blue Prism .

I have been using UiPath Platform for eight years.

I would rate the stability at nine because I have not encountered any stability issues.

Regarding scalability, UiPath Platform has never compromised on scalability, so I would rate it nine.

I would rate the technical support as ten because it is always the fastest, the easiest, and provides perfect resolution.

I would like to know how UiPath Platform compares with other automation tools and what else I have tried, such as Automation Anywhere  or Blue Prism .

UiPath Platform requires maintenance. The current project I have does have all projects deployed, and there is a separate team of myself and others who manage it. I have deployed a couple of resources who handle the supporting of the projects, maintenance of the whole framework platform, and ensure the platform remains stable and up and running at all times.

I would recommend that others looking to implement UiPath Platform understand its capabilities thoroughly before deployment. I rate UiPath Platform overall at nine out of ten.

I am using UiPath Platform  extensively in the automation of my operational work. My main use case involves interpreting documentation and generating workflows to streamline my operations.

UiPath Platform 's AI features are a significant advantage for me. The AI capabilities that I find most useful are its ability to interpret my documentation and help generate workflows, which has saved me considerable time on my automation tasks.

Regarding UiPath Platform's AI capabilities, I find its governance and security commendable.

I would appreciate the opportunity to share additional thoughts about needed improvements for UiPath Platform that could make it even better for users like me.

I have been working in my current field for the last five years or so.

UiPath Platform's scalability works effectively for my needs.

I have seen a return on investment regarding UiPath Platform. I can share relevant metrics, including money saved, fewer employees needed, and time saved as a result of implementation.

My experience with pricing, setup cost, and licensing for UiPath Platform is quite positive.

Before choosing UiPath Platform, I evaluated other options.

I would advise others looking into using UiPath Platform to explore its robust features. I give this review a rating of 8.