Overview
The UiPath AI powered Business Automation Platform works with SAP to simplify automation and accelerate digital transformation. Using the UiPath platform, customers can automate their enterprise business processes and drive new innovation at an accelerated pace, keeping extensions decoupled from the SAP core. UiPath accelerates the migration to SAP S/4HANA, reducing potential risks at go live and deploying automation to optimize ongoing business processes. UiPath makes it easy to replace custom code with simple workflows to maintain a clean SAP core. UiPath uses a combination of UI, API, and Al based techniques to automate virtually any combination of applications across all your enterprise systems and unlock the full potential of specialist AI and generative AI. UiPath provides prebuilt solution accelerators and integration capabilities to help customers quickly and efficiently automate manual business processes. UiPath Robot is the run time environment, programmed to run processes modeled with UiPath Studio.
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- UiPath for SAP on AWS
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64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
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"1. Launch the EC2 instance, either via the AWS Console or using the command line 2. Create an RDP connection to the VM 3. The Robot and Studio are present on the machine. The Assistant is easily found in the tray. More details regarding the assistant can be found here: https://docs.uipath.com/robot/docs/uipath-assistant "
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Customer reviews
Automation has streamlined complex finance reporting and has reduced manual effort significantly
What is our primary use case?
I recently worked on a project where I was automating a process from a finance department in an organization. The process involved use cases such as customer treatment analysis. The process would be triggered by an email that the business user would send, and it would generate a yearly report comprised of months. The calculation would be done for each month range that the business would provide in the email. For each one, the calculation would be done, and for each year as per the request, these reports would be calculated. At the very end, a summary would be generated.
The unique thing I learned here is that this was a complex use case. The use case involved calculations for each field such as opening balance, sales, collections, closing balance, and credit limit. This is where it is challenging to calculate each item separately and add it into the Excel file. So that reduced most of the complex logics, and it was helpful while automating the process.
I am using agentic automation. We are exploring and using agentic automation to complement traditional RPA by combining people, robots, and AI agents for more complex and decision-driven processes. The key challenges are handling unstructured data. The overall goal is to move beyond or explore beyond traditional rule-based RPA automation and enable more intelligent, adaptive, and decision-making solutions.
I have worked with a couple of use cases. Currently, I am exploring deep automation to address these challenges, particularly where traditional rule-based automation is required. This is with UiPath Platform. The UiPath Platform agent approach helps me reduce manual effort while making the automation more flexible and capable of handling different conditions in real-world processes.
What is most valuable?
The first thing I would mention is accuracy. With RPA, we usually develop the ports according to the rules that the developer has provided. Whenever the business, users, or customers need the report, it will be ready with accurate data.
The solution has already reduced a lot of errors through UiPath Platform significantly. It has reduced the time employees spend on repetitive and manual activities. This has improved productivity by allowing employees to focus more on activities that offer higher value or higher priority.
UiPath Platform has given a very high or very major impact in my organization. This has given a very faster process of day-to-day activities in the offices. This has significantly improved the way we perform tasks in the office.
What needs improvement?
In UiPath Platform, I would like to see them bring more things. Recently the agent ecosystem has started and it has far to go. I want UiPath Platform to transform it so we can get the work done either by communicating with the AI agent or by providing prompts.
Regarding the platform, what I think about the core security is that I would like to say the AI capability is strong. I believe that UiPath Platform has very strong governance capabilities since it is providing centralized management. Overall, I find UiPath Platform's governance capabilities are effective and reliable.
Improvements are needed for UiPath Platform in areas beyond what I have mentioned previously. UiPath Platform is very comprehensive, but there are areas where improvements are needed. More streamlined integration between the different developer and administrator experience should be provided.
For how long have I used the solution?
I have been using UiPath Platform for the last three and a half years.
What do I think about the stability of the solution?
UiPath Platform is stable.
What do I think about the scalability of the solution?
The scalability of UiPath Platform is really good. It allows us to scale formation to multiple boards. The platform supports scalable solutions for different varieties without needing any changes to the existing infrastructure. The scalability is such that the platform allows me to build scalable automation.
How are customer service and support?
Customer support was quite good. Customer support has been very good from the support team while addressing technical issues. They provide guidance and troubleshooting and everything. The customer portal is really good with UiPath Platform.
Which solution did I use previously and why did I switch?
We were using WinAutomation, which was an older automation tool around ten to eight years ago. The licenses are no longer available, and there is a support issue with the vendor permission. We wanted to switch to a new solution, so I decided to go with UiPath Platform. UiPath Platform features such as scalability, orchestration, and user experience have been quite helpful while performing the migrations.
What was our ROI?
I have seen high return on investment obtained in the organization. In projects, I have seen typically around thirty to forty percent reduction in terms of manual effort. For example, let us say that a process previously required around six to eight hours of manual effort per day. This is reducing it a lot. Roughly thirty to fifty hours of time for a single process are being saved, allowing the voice to focus on critical tasks. The main financial benefit is capacity rather than directly reducing costs. Overall, it has significantly reduced manual effort and improved productivity.
Which other solutions did I evaluate?
Regarding other platforms apart from UiPath Platform, there are options such as Automation Anywhere or Blue Prism. However, UiPath Platform is the global leader in terms of automation and provides a lot of services. UiPath Platform's applications in terms of enterprise orchestration and integrating applications, the scalability, and learning resources are quite good compared to other services. UiPath Platform is a global leader in terms of automation.
What other advice do I have?
While adopting coding agents, it has significantly improved the development speed by reducing the time required for research or the time writing the course from the development side. Based on my observations, I have seen an estimated around twenty-five percent improvement in the overall product development involving the use of agentic automation and regular sessions and troubleshooting.
There is a very comprehensive licensing model which supports different automation requirements. The licensing is really good for all the use cases. The pricing is compared to service providers. The cost can be relatively high, but for organizations with multiple boards for the AI capability, the flexible license options and the ease of scaling use cases by using UiPath Platform are beneficial.
I am exploring agentic automation further. The primary user interaction is through the assisted coding tool, as well as directly by building the code by integrating tools such as LangChain or LangGraph. For example, a coding agent can analyze UiPath Platform workflows and issues and suggest improvements needed in the loader. It can also directly help me generate code which I can use in UiPath Platform and can provide me the VB dot NET code. By leveraging agentic automation, I have been able to improve efficiency and reduce manual human intervention and handle processes in a more effective way. In initial use cases, I have seen approximately eighty to thirty percent reduction in manual effort around automation and around ten to fifteen percent improvement in the signal from the overall process time. Agentic automation is powerful, and I can see a lot of potential coming in it. I rate this review an eight out of ten.
Automation has transformed loan and KYC processing and frees agents to focus on clients
What is our primary use case?
My main use case for UiPath Platform is processing in the Fintech domain, including loan processing, image processing, email, WhatsApp chat, and agent automation.
A specific example of how I use UiPath Platform for loan processing is through WhatsApp chat and mail processing, where our client uses this platform with ease, and it works very well for them for processing loans, documentation, and KYC.
Everything is good with my main use case, and all aspects of what I am using with UiPath Platform are performing well.
What is most valuable?
In my opinion, the best features UiPath Platform offers are related to the agent automation process, making it a very good platform.
When I mention agent automation, what stands out to me about how UiPath Platform handles that is the ease of use, integration, and client engagement.
UiPath Platform has positively impacted my organization, as it is very good for client engagement and automation, with everything going well.
For example, I have seen improvements in client engagement and automation by using WhatsApp chat for loan processing and loan documentation related to that process.
What needs improvement?
UiPath Platform is already improved, and there is no need to improve anything; it is a very good and time-saving platform for all things.
I do not have more to add about needed improvements; everything is good, and I am happy with UiPath Platform and whatever I am using in my current organization.
For how long have I used the solution?
I have been using UiPath Platform for one year.
What do I think about the stability of the solution?
UiPath Platform is stable.
What do I think about the scalability of the solution?
The scalability of UiPath Platform is good, and it is beneficial for the organization as it reduces time.
How are customer service and support?
Customer support for UiPath Platform is also good, as they support customers on a timely basis and for accurate queries.
Which solution did I use previously and why did I switch?
We did not use a previous solution; we started with UiPath Platform.
How was the initial setup?
Everything is good, and everything is running very well with our organization for automation, loan processing, and all related processes.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for UiPath Platform is good.
Which other solutions did I evaluate?
We have not chosen any other options before choosing UiPath Platform; it is currently going well, which is why we selected it.
What other advice do I have?
I would advise others to use UiPath Platform for agentic automation, as the agentic automation part is very good for robots and agent robots.
Being part of UiPath Platform user community is good, and I find its value to be significant.
UiPath Platform has reduced human error and freed up employee time, positively affecting our business as errors are reduced and employees are freed up.
We are using agentic automation, and we do not have any challenges currently; it is going very smoothly and is performing as expected.
We are using agentic automation for imaging, loan processing, and for the chatbot, which is used for loan processing and all kinds of applications.
By leveraging agentic automation, I have achieved time savings.
Coding agents are good for our team, helping build or troubleshoot automations using UiPath Platform.
UiPath Platform's approach to coding agent integration is very good for loan processing and all kinds of applications, which is why we chose UiPath Platform.
We purchased UiPath Platform from the AWS Marketplace.
Our company has a partnership with this vendor, beyond just being a customer.
I give this product a rating of 10 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation platform has transformed ci/cd workflows and currently improves testing accuracy
What is our primary use case?
My main use case for UiPath Platform is for continuous integration and continuous delivery management.
In UiPath Platform for DevOps, we use it for pipeline automation. We have integrated UiPath Platform with Azure DevOps, since we are using Azure. We are also using GitHub Actions. We have automated our build, test, and deployment automation packages. We also do automation testing such as UI, API, and regression testing for our applications. Additionally, we have automated several operational tasks.
We have been using the platform for end-to-end business automations for some of the IT teams and some of the automation workflows. Most of the automations are broader in scope, helping us support DevOps and CloudOps in both the cloud and on-premise environments.
Basically, we are using this tool to create our application for different clients.
What is most valuable?
UiPath Platform has good documentation processes, machine learning models, and generative AI integrations, which are the best features I have seen in this particular tool. There is a dedicated testing suite available. Cloud-native architecture and flexible deployment options are key advantages. One of the most important advantages is that it integrates with Azure DevOps, Jenkins, and GitHub Actions, which most of the team uses for Bitbucket and CI/CD pipelines. These are some of the most important features being used by DevOps engineers.
After using UiPath Platform, one of the most significant achievements is that our manual effort has been reduced. We now have faster processing time; instead of taking hours, tasks can be completed in minutes. We have also received better compliance and detailed audit logs. Regression testing effort has been reduced compared to before. Early detection in the CI/CD pipeline, which was not previously available, is now very easy. Software quality has improved significantly, and the release pipeline has been greatly improved. For example, if a task previously took fifteen minutes per document, it has now been reduced to four or five minutes. UiPath Platform has helped my team make fewer mistakes and save time on repetitive tasks. Our efficiency has increased considerably. Our output has increased from what it was previously, allowing us to utilize more time on different initiatives. Resources that were previously required in greater numbers are now needed in smaller quantities. Time that was previously spent in greater amounts is now spent in lesser amounts. Therefore, there have been significant improvements for the application and resources after using this tool.
What needs improvement?
There are a few limitations that I have seen so far. The licensing has high costs for some of the maintenance. Some advanced features need to be added. The infrastructure is more complex in nature at this time, though it can be reduced later. There are a few performance limitations, but overall the platform is performing well.
For how long have I used the solution?
I have been using UiPath Platform for three plus years now.
What do I think about the scalability of the solution?
UiPath Platform has worked very well because we have been consistently increasing usage and scaling it in a vast way.
How are customer service and support?
As of now, we are not reaching out to anyone for customer support. We are just using open-source information available over the internet and then working with the same.
Which solution did I use previously and why did I switch?
I have not previously used a different solution before UiPath Platform.
Which other solutions did I evaluate?
I did not evaluate other options because once I joined this organization, I have been using this tool directly.
What other advice do I have?
I have been using many features and automations using UiPath Platform. For example, I am even using UiPath Test Cloud. There are many features which I have been integrating with my applications, and our team is using them. UiPath Platform is one of the best tools in the market for our use case.
Regarding UiPath Platform's AI capabilities, it has good features such as role-based access control (RBAC), single sign-on (SSO), and Azure AD integrations. This tool is compatible with most applications and features such as CyberArk, HashiCorp, and Azure Key Vault. These are the latest technologies being used by most major companies for governance features and security.
UiPath Platform has very good accuracy, with high accuracy when compared with other UI elements. There are regression testing through automation, SAP testing, web application testing, desktop testing, UI testing, API testing, and end-to-end UI testing. These are very accurate, with accuracy rates greater than ninety to ninety-five percent.
There are few YouTube videos and Udemy courses available. These courses have definitely helped us when we were unsure of certain features. We have learned about features from these resources.
I would definitely advise UiPath Platform because it is one of the best tools I have used in my organization. It has many features such as Kit, Studio, different types of test suites, and numerous other features available, with community help and much more support. My overall rating for this product is 8.5 out of 10.
Automation has transformed invoice processing and improved accuracy across our operations
What is our primary use case?
My main use case for UiPath Platform is orchestrating the bots that we are automating and automating various functions in UiPath, meaning we are automating various solutions that customers are using with UiPath.
I can provide a specific example of a process we have automated with UiPath: we have automated monitoring of new invoices based on schedule-based triggers. Using interaction, we use an OCR-based system for accounts payable which interacts internally, reconciling purchase orders with invoices and disbursing payment based on the actions. Additionally, we are using UiPath Platform for updates where we hit CRMs such as Salesforce, Healthx, and an internal tool called FIAM.
We also have automated an address process for a company where UiPath Platform's OCR system reads and sends to UiPath Platform to update the CRM.
Apart from this, we have also automated accounts payable processes for a large institution, and we have also automated processes for the same institution.
What is most valuable?
The top-notch feature, which is the strength of UiPath Platform, is Orchestration, which provides fabulous coordination and end-to-end flow. Additionally, the integration, API integrations, and exception handling are exceptional.
UiPath Platform Orchestrator stands out for me because it is a central controller for all automations, managing, filtering, scheduling, and governing the flow as the Robot executes it. What stands out is the central management; I can manage all the Robot processes, queues, assets, and logs from one page. Moreover, scheduling and queue management are top-notch, and my scalability is huge—I can have multiple bots processing close to 20,000 invoices at a given time, with UiPath Platform Orchestrator distributing this workload automatically and evenly.
UiPath Platform has positively impacted my organization by reducing manual effort, enabling faster invoicing, improving accuracy, enhancing exception handling, increasing compliance, and providing scalability.
What needs improvement?
UiPath Platform is at its best currently, though there is always room for use improvement.
The integration part could be enhanced. In integration, it would be beneficial to use a central AI agent for smarter document understanding, improve the handling of unstructured documents, and provide better exception handling, including better categorization of business and system exceptions and implementing retries for transient failures.
For how long have I used the solution?
I have been using UiPath Platform for close to two years now.
What other advice do I have?
I consider UiPath Platform's AI accuracy and reliability of output to be 100%.
I feel that the accuracy and reliability of UiPath Platform's AI output have improved significantly.
My review rating for UiPath Platform is 9 out of 10.
Automation has transformed reconciliation and invoice processing across sectors and improved ROI
What is our primary use case?
Our main use case for UiPath Platform involves working across different sectors, including banking, finance, and manufacturing, as well as healthcare, where we automate processes such as bank account reconciliation and credit card reconciliation across forty plus units.
In the manufacturing sector, document understanding has helped us classify over two thousand invoices per month, significantly reducing the workload and improving accuracy when mapping data into our ERP system SAP.
By leveraging UiPath Platform, we have developed a use case with substantial data processing using IXP, allowing us to save time and improve ROI through structured and semi-structured document extraction and analysis.
In the healthcare sector, we have automated reconciliation processes that previously took one to three days down to just four hours, significantly reducing human error and improving ROI.
What is most valuable?
The best features UiPath Platform offers include its user-friendly interface that simplifies development for business users, strong integration capabilities with various tools, and robust document understanding that classifies and extracts complex documents effectively.
The ease of skill and training processes for document understanding is one feature that stood out to our team, along with its ability to understand multiple universal languages.
UiPath Platform positively impacts our organization by expanding from traditional RPA to integration services and agentic AI, which enhance decision-making capabilities.
UiPath Platform's approach to coding agent integration is efficient and reliable, taking less time to build applications while delivering quality results, making it a standout choice compared to other platforms I have evaluated.
What needs improvement?
One area for improvement in UiPath Platform is the steep learning curve for new users compared to those who have been using it for a while.
For how long have I used the solution?
I have been using UiPath Platform for around three point eight years.
What do I think about the stability of the solution?
UiPath Platform is both stable and scalable, effectively deployed across a variety of clients and continuously upgraded to enhance business operations.
What do I think about the scalability of the solution?
UiPath Platform is both stable and scalable, effectively deployed across a variety of clients and continuously upgraded to enhance business operations.
How are customer service and support?
Customer support for UiPath Platform is commendable, demonstrated by how quickly they resolved a setup issue we faced in a manufacturing center within a single day.
Which solution did I use previously and why did I switch?
Initially, we used Blue Prism but shifted to UiPath Platform due to its higher platform capabilities and efficiencies.
What was our ROI?
We have seen a return on investment with our cancellation process implementation, reducing workforce needs and achieving an approximate sixteen times improvement in processing speed.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing costs for UiPath Platform are relatively higher compared to other products.
What other advice do I have?
UiPath Academy courses provide extensive resources, enabling both developers and business users to stay updated on new features and capabilities.
Being part of UiPath Platform's user community offers significant value through access to a vast pool of knowledge and support, with quick responses to queries and shared learning.
By leveraging agentic automation with UiPath Platform, we have achieved notable results through decision integration in our existing RPA processes, which has enhanced our business workflows.
For those considering UiPath Platform, I advise choosing it for its scalability, reliability, and advanced features in both deterministic and agentic AI governance.
We maintain a partnership with UiPath Platform. I would rate this review a nine out of ten.