Office LTSC Professional Plus 2021

We use Teams for our collaboration. We use the Office 365  suite of products including PowerPoint, Word, Excel, and all related tools. Mostly I use Teams, Excel, and Word. I seldom use PowerPoint because I am not required to make presentations very often. I spend almost every moment in my office using Teams to collaborate and communicate with others, along with Excel and Word.

In Office 365 , you can open Excel and Word documents and even PDFs without having to save the file or navigate outside Office 365. You can save your files on OneDrive. It offers access to all the software in the Microsoft ecosystem. Through Office 365, you can access applications such as Drive, Excel, and Word.

Teams is a really good collaboration tool. You can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet. It helps with remote work, and although I don't work remotely, I have offices in Dubai and different geographical locations. It helps me connect with my colleagues and team who are not in the same geography as I am in Bangalore. Teams can facilitate team meetings, screen sharing, and organizing meetings.

Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator  to sign in using a code. This is how two-factor authentication is implemented in our organization.

Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.

I work on a Mac, and sometimes Outlook on Mac is pretty slow. I experience some latency on Outlook on my Mac. I am not sure if users encounter the same issue on Windows, but on Mac, I sometimes experience slowness on Outlook.

I have been using Office 365 for maybe 10 years. All organizations that I have worked for use or have used Office 365.

We have a separate team who look after licensing, installation, and technical issues. If I encounter an issue, I am not required to communicate directly with Microsoft technical support. I have never encountered or faced an issue with Office 365 in the last 3 1/2 to 4 years at my current organization that required me to escalate or reach out to our in-house technical support team.

It works seamlessly without any hassle on Windows. On Mac, there are tiny glitches, but you don't encounter them very often, and by and large, it works great on Mac as well.

Large enterprises, Fortune 500, Fortune 100, Fortune 50 companies use Office 365 suite of products extensively within their organizations. Regarding scalability, I have rarely come across any outages or latency due to scaling issues. Scalability has never been an issue with Office 365.

I have used Google Workspace  and Office 365. I have also used other collaboration apps, such as Slack , which is a competitor to Microsoft Teams . As a package, Office 365 bundles many software together, making it a very compelling proposition. There are competitors such as Google Workspace  and Zoho, but in terms of support and reach, Office 365 surpasses them in features and integration with the Microsoft ecosystem, especially with Azure . However, there are standalone products which are better than their counterparts in Office 365. For instance, I prefer Slack  over Teams.

I was given a machine which had Office 365 already set up, so I have no experience with the initial setup.

We have a separate team who look after licensing, installation, and technical issues.

It works seamlessly without any hassle.

I am not aware of the cost because it's offered by my organization. They might have an agreement with Microsoft since everybody in my office uses Office 365.

I have used Google Workspace outside of my current organization. I have also used other collaboration apps, such as Slack, which competes with Microsoft Teams . As a package, Office 365 bundles many software together, making it a compelling proposition.

There are competitors such as Google Workspace and Zoho, but in terms of support and reach, Office 365 surpasses them in features and integration with the Microsoft ecosystem, especially with Azure  integration capabilities.

I have been working with Xamarin only, which is my area of work. Every  new employee who joins the organization is given access to Office 365. They have some kind of agreement with Microsoft. Office 365 is the only productivity suite of software that we use.

Power BI is used extensively, but we have a separate team for that. I don't work on Power BI. The solution is deployed on cloud, not on-premises.

My rating for Office 365 is 7.5 out of 10. It would be interesting to see how it performs for Linux users, as there aren't as many Linux users as Mac or Windows users.

Public Cloud

Microsoft Azure

We use Office 365  for ordinary regular documentation, using Excel and similar applications.

The integrations with Teams and SharePoint  are beneficial as we use Teams for sharing and editing documents. The integration helps with document collaboration, though I have not used it as much as Microsoft Word.

It is a standard platform used across many organizations, making it valuable due to people's general exposure to Microsoft products.

Microsoft could improve their online apps compared to the desktop versions, as they are not easy to use. Users often face issues with typing and incorrect inputs. I have noticed that when trying to use the online version, I immediately switch to the desktop version because of its superior usability.

I would give Office 365  a rating of 7. I appreciate Office 365, but some products, such as OneNote, are somewhat outdated. There could be improvements made specifically for OneNote. While it is a tidy, neat note-taking app, there is more potential for development. However, products such as Excel and Word rank very high, though some products could perform better.

I have approximately 3 to 4 years of experience with Office 365.

The desktop version is stable, but the online version has stability issues. When multiple people use a document in the online version, we encounter problems that do not occur in the desktop version. This creates an inconsistent experience between the two versions.

I cannot rate the customer service with Microsoft on a scale of 1 to 10 as I have never faced any issues, raised concerns, or attempted to contact technical support for Office products.

Positive

I am not familiar with the initial setup process as it was implemented organization-wide, so I am uncertain whether it was easy or difficult or if any issues were encountered.

I am not aware if our organization purchased it through AWS  marketplace.

I do not know the pricing for our Office 365 or Microsoft 365.

I would recommend Office 365 to other businesses or people considering using it, though I have not used the AI features.

Regarding documentation, I do use the online resources. The online documentation is helpful, but not as beneficial as unofficial forums such as Reddit where users share their experiences and solutions. On these unofficial forums, other users who have faced similar issues provide answers. These tend to be more accurate and updated than the official Microsoft forums and knowledge base. While the official documentation helps, I often turn to Reddit or other platforms for additional information when the knowledge base does not address my needs.

I would rate my experience with that type of support at 7 out of 10.

Overall, I rate Office 365 a 7 out of 10.

Public Cloud

Microsoft Azure 

My usual use cases for Office 365  include basic use for receiving or sending emails for official purposes using Outlook, and for creating small documents in Excel or Word. I use Word for PowerPoint presentations and any type of documentation to provide to clients.

Regarding Office 365  features and capabilities, I honestly don't use too much of the features of Outlook or Excel because I'm a technical person regarding my tools. I'm only using it for mail purposes or other documentation.

I use Microsoft Teams  as a tool for communication and collaboration. Microsoft Teams  is a very good option for me to connect within the organization or with my team. We can also connect with external teams, share links, share screens, and take control of other people's meetings. We do a lot of things through Teams, and we have scheduled many meetings with the help of the Teams calendar.

The most interesting thing I have seen in Office 365 is the mail format along with the auto collection feature provided in Outlook, which I enjoy very much.

I assess the integration capabilities of Office 365 as good, as we have already integrated it with MuleSoft. We have many integrations, and we receive mail through Office 365, where we also monitor it, making it effective for our needs.

The integration capabilities of Office 365 enhance my remote work capabilities because we receive emails and monitoring alerts without opening the application. We have also integrated it with a mobile tool, and it works effectively.

In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes.

The reload process can take some time, which I would prefer to be optimized.

The only thing I would suggest improving is optimizing the reload process.

I have been using Office 365 for around four to five years.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

I have never had any issues with the stability of Office 365.

I rate the scalability of Office 365 a 10.

Currently, almost three to four lakh employees are using Office 365 in HCL.

There are plans to increase the usage of Office 365 in the future, as every organization is utilizing it, especially Outlook and Teams.

I have never interacted with the technical support of Office 365.

Positive

Before Office 365, I did not use a different solution for these use cases.

I rate my experience with the initial setup of Office 365 an eight.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

It took around half an hour to one and a half hours to deploy Office 365 for the first time.

The actions I needed to perform while deploying Office 365 included simply receiving my email ID, connecting it to our domain, and providing a password to check.

I did not evaluate other options before choosing Office 365.

I decided to go with Office 365 because it was provided by the organization when I joined.

It was already implemented when I joined.

I find the effectiveness of Office 365 security measures good because of the multi-layer security; we log in via mobile OTP or via authentication. We can upload and download data safely without losing any information, and we have saved the last two to four years of emails, which is beneficial for both storage and security.

On a scale of one to ten, I rate Office 365 a nine.

On-premises

A typical use case for Office 365  is how I primarily use this solution.

The most valuable feature of Office 365  consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

Public Cloud

Other

I understand I'm working with or using other tools besides Huawei, such as Windows, Office 365 , Zoom  for communication, Linux, and similar applications.

I'm using Office 365  because it's free, so there are signals besides Huawei that I work with or have used before.

I'm using it, and it's wonderful. It's custom made for Huawei, a special version of Office 365. It's not fully open to 3 Cloud or 365 because at Huawei, we have some restricted tools within Office 365. We use them just for email, Word documents, etc. We are not able to download or use online templates or download anything from Cloud. All those features are restricted. We're using only what Huawei provided as tools.

The application is custom made for Huawei, a special version of Office 365. It's not fully open to 3 Cloud or 365 because at Huawei, we have some restricted tools within Office 365. We use them just for email, Word documents, etc. We are not able to download or use online templates or download anything from Cloud. All those features are restricted. We're using only what Huawei provided as tools.

It has been fine regarding stability-wise issues, technical errors, and downtimes, but with Microsoft there are sometimes bugs, freezing, re-downloads, or redos. They have to reload the restrictive features and license. There was an issue from my PC itself, but the good thing is they auto-recover and auto-save, so when corruption happens, we can retrieve the latest version templates from Word, Excel, or PowerPoint.

Sometimes I use templates from different versions through copy-paste. When I want to save, I get prompts about text or fonts. I need to click again and apply something to be able to save the file. When I have different styles, it is very hard to track this. To avoid checking these optics every time I want to save the file, sometimes reason pop-ups appear when saving files, indicating projects have some strange text.

The value received is limited because I still rely on many third parties to do my work. It's not enough just to have Office 365, as I'm still dependent on some external tools.

Plugins and macros could be improved, such as Mouse broadcast and automation in Excel or SharePoint  workflows.

More tools are needed, especially AI integrated features. This could be better in the Office 365 sixteen version. I'm using version eleven, but it still requires more enhancements, particularly in AI capabilities.

The download speed and safety need enhancement. At Huawei, we have WPS  which is lighter, much better, and can adopt PDF files. As I don't have PDF capability in Office 365, I still need Microsoft separately. If Office 365 also includes PDF file capabilities, that would be perfect. WPS  is much better as it has PDF functionality, scissors tool, and is more reliable.

I have never faced stability-wise issues, technical errors, or downtimes, but with Microsoft, there are sometimes bugs, freezing, re-downloads, or redos. They have to reload the restrictive features and license. There was an issue from my PC itself, but the good thing is they auto-recover and auto-save, so when corruption happens, we can retrieve the latest version templates from Word, Excel, or PowerPoint.

Sometimes I use templates from different versions through copy-paste. When I want to save, I get prompts about text or fonts. I need to click again and apply something to be able to save the file. When I have different styles, it is very hard to track this.

It is very common to have many different company topics from different slides. When you combine materials, you have different formats, and when you want to save, you get a prompt about unknown text or unknown fonts of file formatting. Every  time you have to click save, there are pop-up boxes requiring confirmation, which can be annoying.

I never used that due to restrictions. I don't raise tickets to Microsoft if I have issues or questions.

I have been using it for a long time, from version eight to nine. I can debug issues myself because I know them, but I have to run through all slides and create fresh new templates or do manual work. I have workaround solutions, but when I have complex slides and multiple materials to combine, I get prompts when saving that require additional steps.

The overall rating for Office 365 is 7 out of 10.

Other