Sold by: ContentsquareÂ
Deployed on AWS
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
Overview
What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements
Increase engagement and reduce abandonment in your digital business
Align and connect your teams in charge of your digital experience and boost impact and efficiency
What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/Â
Highlights
- Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
- Session Replay: Reveal exactly what customers experienced during crucial moments
- Impact Quantification: Quickly understand the impact of good and bad digital experiences
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare | Up to 12 Million Page Views | $170,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
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Negative reviews
AI generated from product descriptions
User Interaction Visualization
Advanced heatmap and journey tracking technology that captures user clicks, hovers, and scrolling behaviors across digital platforms
Session Replay Technology
Comprehensive user journey recording system that captures mouse movements, clicks, taps, and swipes with precise replay capabilities
Performance Analytics
AI-powered analytics platform that evaluates content element performance using metrics like attractiveness, engagement, click rate, and conversion
Digital Experience Intelligence
Machine learning-driven platform that provides deep insights into user progression from entry to exit across digital interfaces
Impact Measurement Framework
Advanced quantification system that correlates user experience metrics with key business performance indicators like conversion rates and revenue
Data Capture Automation
Autocapture technology that automatically tracks and streams comprehensive digital interaction data without manual event tracking
Real-time Data Analysis
Instant access to high-quality behavioral data with real-time exploration and analysis capabilities
Data Science Integration
Advanced data science techniques applied to complete digital engagement data to uncover behavioral insights
Streaming Data Pipeline
Automated event streaming infrastructure enabling continuous data collection across web, mobile, and digital applications
Behavioral Insight Generation
Automated insight mining that identifies unique user engagement patterns and potential improvement opportunities
Data Collection and Profiling
Advanced individual and aggregate data collection system that continuously updates user profiles with experience, operational, and behavioral data across multiple touchpoints
Natural Language Processing
NLU-backed text analytics solution for analyzing customer feedback, sentiment, emotions, and identifying top customer complaints
Experience Journey Mapping
Capability to identify critical journey hotspots, key drivers, and analyze experiences across different segments and cohorts
Multi-Experience Management
Comprehensive platform for managing four core business experiences: customer, employee, product, and brand experiences
Cross-Channel Data Integration
System that enables tracking and understanding of user preferences and experiences across different channels and time periods
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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455 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Alessandra W.
A must have for any digital website!
Reviewed on Jul 01, 2025
Review provided by G2
What do you like best about the product?
It's our go to tool for any deeper dive into customer struggles. It really helps us to find insight quickly and effortlessly. I particularly love the Insight module which quickly surfaces pages and fields creating friction for our customers. My new favourite is the AI that summarises session replays trends and surfaces videos that take you directly to the issue. We had an unusual spike in customers' complains recently and the video showing the issue was found in record time (about 1 minute)...maybe i was lucky, but maybe it was a bit of Content Square awesomeness too :)
What do you dislike about the product?
Some of the features, even if enabled are not accessible or usable unless we get dev involved and it's really difficult to justify prioritising this over more important issue that need dev immediate attention.
What problems is the product solving and how is that benefiting you?
the ability to visualise and experience what the customer experience easily is a god sense and has enabled us to humanise our numbers.
Renewables & Environment
Strong tool
Reviewed on Jun 12, 2025
Review provided by G2
What do you like best about the product?
Replay the sessions. Quick and data-driven validation of gut feeling. Easily find problems in the customer journey (both technical and purchase barriers).
What do you dislike about the product?
One must engage with it intensively and invest some time in the integration - but with which tool does one not have to do that.
What problems is the product solving and how is that benefiting you?
Cancellations in or before the shopping cart, displays (checkboxes only visible after scrolling), performance (loading times)
Yevhen H.
It enables our company to make knowledge actual success
Reviewed on May 22, 2025
Review provided by G2
What do you like best about the product?
I'm constantly seeking fresh ideas, and Contentquare has been a true revolutionary tool. Our perspective of user paths has changed greatly since we first started using it. Along with consistent numerical data, providing us with a variety of graphical depictions of our users' experiences including session recordings, heat maps, click and motion analysis. This has made it possible for us to pinpoint, unlike more conventional methods, the exact places where users are likely to leave our website or app. All of this information has tremendously enhanced our digital marketing plans as well as the quality of our client experiences.
What do you dislike about the product?
The team members have needed time to develop its meaning and application, even if it provides a lot of knowledge.
What problems is the product solving and how is that benefiting you?
We mostly depend on it when we choose our digital marketing strategy. Our production of ads and user experiences directly relevant to our population depends on your comments. Once the patterns of behavior and problem areas have been noted, site and application enhancements that raise customer satisfaction and final results can be given first focus. Working together better than ever, marketing, services, and UX teams handle visual and tangible data supporting communication and goal alignment. This stimulates a more timely and efficient application of digital strategies.
Andrew L.
Great platform
Reviewed on May 13, 2025
Review provided by G2
What do you like best about the product?
CS is a fantastic tool with many useful elements. I particularly like their session replay function with its AI summarising capabilities - they help identify user issues extremely quickly. On top of that their heatmapping, browser plug ins and journey analysis are all great.
What do you dislike about the product?
Not much but sometimes it misses the old field on zoning analysis
What problems is the product solving and how is that benefiting you?
More than anything, it gives visibility on what the user is actually doing. From there the benefits are endless depending on what you want to know.
Manu A.
We could not live without CS anymore
Reviewed on May 13, 2025
Review provided by G2
What do you like best about the product?
User analysis at its best, to have all our needed insights.
What do you dislike about the product?
Qualitative data is good, I would like to improve quantitative data so I can get rid of GA.
What problems is the product solving and how is that benefiting you?
Understanding business and users, how we are performing and what are the problems that the user is finding in our website.