Sold by: ContentsquareÂ
Deployed on AWS
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
Overview
What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements
Increase engagement and reduce abandonment in your digital business
Align and connect your teams in charge of your digital experience and boost impact and efficiency
What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/Â
Highlights
- Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
- Session Replay: Reveal exactly what customers experienced during crucial moments
- Impact Quantification: Quickly understand the impact of good and bad digital experiences
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare | Up to 12 Million Page Views | $170,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
User Interaction Visualization
Advanced heatmap and journey tracking technology that captures user clicks, hovers, and scrolling behaviors across digital platforms
Session Replay Technology
Comprehensive user journey recording system that captures mouse movements, clicks, taps, and swipes with precise replay capabilities
Performance Analytics
AI-powered analytics platform that evaluates content element performance using metrics like attractiveness, engagement, click rate, and conversion
Digital Experience Intelligence
Machine learning-driven platform that provides deep insights into user progression from entry to exit across digital interfaces
Impact Measurement Framework
Advanced quantification system that correlates user experience metrics with key business performance indicators like conversion rates and revenue
Data Capture Automation
Autocapture technology that automatically tracks and streams comprehensive digital interaction data without manual event tracking
Real-time Data Analysis
Instant access to high-quality behavioral data with real-time exploration and analysis capabilities
Data Science Integration
Advanced data science techniques applied to complete digital engagement data to uncover behavioral insights
Streaming Data Pipeline
Automated event streaming infrastructure enabling continuous data collection across web, mobile, and digital applications
Behavioral Insight Generation
Automated insight mining that identifies unique user engagement patterns and potential improvement opportunities
Data Collection and Profiling
Advanced individual and aggregate data collection system that continuously updates user profiles with experience, operational, and behavioral data across multiple touchpoints
Natural Language Processing
NLU-backed text analytics solution for analyzing customer feedback, sentiment, emotions, and identifying top customer complaints
Experience Journey Mapping
Capability to identify critical journey hotspots, key drivers, and analyze experiences across different segments and cohorts
Multi-Experience Management
Comprehensive platform for managing four core business experiences: customer, employee, product, and brand experiences
Cross-Channel Data Integration
System that enables tracking and understanding of user preferences and experiences across different channels and time periods
Standard contract
No
Customer reviews
0 ratings
0 AWS reviews
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459 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Marco B.
A useful tool to enhance the insight generation process
Reviewed on Aug 21, 2025
Review provided by G2
What do you like best about the product?
- It is a complementary tool to the analytical ones already in place, providing additional insights
- There is an interesting product development roadmap
- There is an interesting product development roadmap
What do you dislike about the product?
At the moment, there really isn’t anything I dislike about Contentsquare. So far, my experience with the platform has been positive, and I haven’t come across aspects that feel limiting or frustrating. Of course, as with any tool, there’s always room for improvement over time, but right now I don’t see any particular drawbacks worth mentioning.
What problems is the product solving and how is that benefiting you?
It integrates seamlessly with the existing suite of tools, allowing for a deeper analysis of user behavior and helping to identify specific friction points.
Michele L.
Swiss knife in your pocket
Reviewed on Aug 13, 2025
Review provided by G2
What do you like best about the product?
I consider Contensquare as a Swiss knife to better understand the customer behaviors and identified the improvements that we need to apply to improve the experience.
In addition, the session reply help us to find the answers coming from the analytical team and be able to support the single customer, especially after receiving a feedback.
In addition, the session reply help us to find the answers coming from the analytical team and be able to support the single customer, especially after receiving a feedback.
What do you dislike about the product?
The setup and the mapping might require some re-work on the application to be able to use all features.
What problems is the product solving and how is that benefiting you?
Clarify the customer behavior and understand what is actually not working
Retail
Unlocking Website Potential with Unparalleled Ease
Reviewed on Aug 13, 2025
Review provided by G2
What do you like best about the product?
Contentsquare has been a game-changer for our company. The platform's ease of use and intelligent insights have made it simple to uncover a wealth of potential on our website. Whether we're reorganizing a product page or the homepage, the platform's ability to help us quantify the impact of our changes has been invaluable. It's an incredibly smart tool that truly helps us understand our users and optimize our site with confidence.
What do you dislike about the product?
Honestly, nothing. I'm just looking for an excuse to go to another one of Contentsquare's CX Circle events.
What problems is the product solving and how is that benefiting you?
By addressing the 'why' behind our digital experience, specifically the friction points in the customer journey from confusing layouts to performance issues, we enhance customer experience which leads to: 1. smoother, more intuitive and personalised experience; 2. increased revenue and conversions to booking a design appointments; 3. deeper understanding of our audience which is used to tailor our content and product offerings
Consumer Electronics
Excellent choice to convert my assumptions into data base conclusions.
Reviewed on Aug 13, 2025
Review provided by G2
What do you like best about the product?
Contentsquare is highly user-friendly and straightforward to implement. It simplifies daily tasks, as the journey analysis and session replays effectively facilitate the conclusion of user journey insights.
What do you dislike about the product?
I like all of it.It helps me communicate the findings in a non-technical manner, ensuring that everyone on the team can easily understand.
What problems is the product solving and how is that benefiting you?
Data Connect is my primary area of enthusiasm. Access to historical data will significantly enhance my ability to utilize Contentsquare as my main analytical tool.
Alessandra W.
A must have for any digital website!
Reviewed on Jul 01, 2025
Review provided by G2
What do you like best about the product?
It's our go to tool for any deeper dive into customer struggles. It really helps us to find insight quickly and effortlessly. I particularly love the Insight module which quickly surfaces pages and fields creating friction for our customers. My new favourite is the AI that summarises session replays trends and surfaces videos that take you directly to the issue. We had an unusual spike in customers' complains recently and the video showing the issue was found in record time (about 1 minute)...maybe i was lucky, but maybe it was a bit of Content Square awesomeness too :)
What do you dislike about the product?
Some of the features, even if enabled are not accessible or usable unless we get dev involved and it's really difficult to justify prioritising this over more important issue that need dev immediate attention.
What problems is the product solving and how is that benefiting you?
the ability to visualise and experience what the customer experience easily is a god sense and has enabled us to humanise our numbers.