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    Arctic Wolf Managed Detection and Response (MDR)

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    Deployed on AWS
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Deployed on AWS

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Cost savings %
    MDR Basic
    Monitor up to 100 users with MDR
    $44,000.00
    6%
    Custom Pricing
    Custom Pricing w/ terms and coverage to be defined in Private Offer
    $1,000,000.00
    0%

    AI Insights

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    Dimensions summary

    Arctic Wolf's AWS Marketplace pricing reflect their tiered service offerings for managed detection and response (MDR) solutions. The "MDR Basic" pricing represent their standard security monitoring and response package, while "Custom Pricing" are tailored solutions for enterprises with specific requirements or larger scale deployments. Arctic Wolf's platform-based approach to security operations is reflected in pricing that considers factors such as the number of endpoints, data sources, and specific security services required.

    Top-of-mind questions for buyers like you

    What factors determine the pricing for Arctic Wolf's MDR Basic package?
    Arctic Wolf's MDR Basic pricing typically depends on the number of endpoints and data sources being monitored, along with the scope of security coverage needed. The service includes 24/7 monitoring, threat detection, and response capabilities delivered through their security operations cloud platform, with pricing scaled to organizational size and security requirements.
    How does Custom Pricing differ from MDR Basic pricing?
    Custom Pricing is designed for organizations with specific security requirements, larger infrastructures, or those needing additional services beyond the standard MDR package. This option allows for tailored solutions that may include cloud monitoring and customized security controls based on unique business needs and compliance requirements.
    What is included in the AWS Marketplace subscription pricing?
    The AWS Marketplace subscription includes Arctic Wolf's concierge security team service, cloud monitoring capabilities, and access to the Arctic Wolf security operations platform. The pricing model consolidates billing through AWS while providing the full range of Arctic Wolf's security monitoring and response services, with the flexibility to scale services as needed.

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Security
    Top
    10
    In Managed Services
    Top
    25
    In Log Analysis

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    8 reviews
    Insufficient data
    0 reviews
    Insufficient data
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    Insufficient data
    Insufficient data
    0 reviews
    Insufficient data
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    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Threat Monitoring
    Comprehensive 24x7 monitoring across networks, endpoints, and cloud environments for detecting cyber threats
    Incident Response
    Rapid detection and mitigation of critical security incidents with guided response mechanisms
    Security Team Expertise
    Dedicated security experts with specialized cloud security knowledge providing advanced threat investigation
    Multi-Environment Coverage
    Integrated security monitoring spanning network, endpoint, and cloud infrastructure platforms
    Continuous Security Analysis
    Real-time threat detection and risk assessment using advanced monitoring technologies
    Threat Detection Technology
    Advanced XDR technology powered by proprietary Threat Intelligence and Detection Engine for comprehensive security monitoring
    Attack Surface Coverage
    Full monitoring across endpoints, network, users, and cloud environments with integrated security capabilities
    Incident Response Capability
    24x7x365 continuous monitoring, threat hunting, and hands-on incident response services
    Data Forensics
    Unlimited data ingestion with 13 months of storage enabling deep investigative capabilities across security events
    Security Posture Management
    Integrated vulnerability management approach focused on proactively strengthening overall security infrastructure
    Cloud Environment Monitoring
    Comprehensive security monitoring across cloud, hybrid, and on-premises environments using remote API connections
    Detection Strategy Customization
    Adaptive detection and response strategy tailored specifically for different cloud provider environments
    Security Signal Integration
    Utilizes existing customer security signals to enhance monitoring capabilities without requiring additional agent deployments
    Incident Root Cause Analysis
    Provides detailed investigation of security incidents with root cause identification and recommended remediation steps
    Continuous Threat Detection
    24x7 security monitoring with ongoing improvement of detection strategies and threat identification mechanisms

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    No security profile
    -
    -
    -
    -

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.5
    1 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    100%
    0%
    0%
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    1 AWS reviews
    |
    99 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Ian H.

    Arctic Wolf provides the peace of mind to hep me sleep at night.

    Reviewed on Apr 24, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf provides my team and me with the tools, sensors, and early-warning system to manage all data flowing through our network and endpoints proactively. In doing so, any possible security alerts are triaged and/or escalated by their Concierge/SOC teams to ensure my business has round-the-clock protection 7 days a week.
    The implementation and onboarding process were very slick, with experts guiding us through each stage and ensuring configuration was optimum for our environment.
    What do you dislike about the product?
    Not really a dislike, but it took a few days to get used to the amount of data being processed and which of the dashboard screens to review. However, AW's team was on hand to guide us through the process at our regular onboarding meet-ups.
    What problems is the product solving and how is that benefiting you?
    Having the full suite of tools and a SOC on hand to monitor our systems 24/7.
    James C.

    Capable, Responsive and Budget-Conscious- perfect trifecta

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    Their capability and responsiveness, followed closely by their price-point
    What do you dislike about the product?
    the only thing that needs work in my view is the richness of the SIEM data available for access by the service-user. Their team does an excellent job utilizing the data being sourced from the sensors in our environment, but the ability for me (the customer) to directly query that data-set is somewhat limited.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is helping bridge the gap between the capabilities and resources a company our size would normally have at our disposal, and the very real needs we have in this space, regardless of our footprint. They bring a level of focus and capability that small companies simply can't deliver for themselves at the price-point.
    Automotive

    Solid product, excellent support

    Reviewed on Apr 14, 2025
    Review provided by G2
    What do you like best about the product?
    The security concierge service is fantastic. The support and service teams are top notch, with great follow-up and follow-through.
    What do you dislike about the product?
    There are some quirks in the dashboards and portals, but they're regularly getting updates so eventually the bugs are worked out.
    What problems is the product solving and how is that benefiting you?
    Unifying our medium-sized environment into a single monitored solution, giving overall visibility to what's happening across the board.
    Uday D.

    Met Expectations

    Reviewed on Apr 14, 2025
    Review provided by G2
    What do you like best about the product?
    24x7 Monitoring, response time, vulnerability management, customer support, Ease of implementation, Integration, webinars and meet-ups.
    What do you dislike about the product?
    There were few alerts that came out false positives even after suppressing.
    What problems is the product solving and how is that benefiting you?
    Provides 24x7 monitoring, Constant support and up to date vulnerabilities patching.
    David W.

    Used and Approved

    Reviewed on Apr 10, 2025
    Review provided by G2
    What do you like best about the product?
    Proactive. They don't just fire fight but look further ahead with lots of calls and engagement.
    What do you dislike about the product?
    Cost. It is an expensive service but you get what you pay for.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf gives us our own security operations center and helps to increase out security posture. We could never house the skills in house that we now have through AW.
    View all reviews