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    Arctic Wolf Managed Detection and Response (MDR)

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    Sold by: Arctic Wolf 
    Deployed on AWS
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Cost/12 months
    Cost savings %
    MDR Basic
    $44,000.00
    6%
    Custom Pricing
    $1,000,000.00
    0%

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    272 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Joe M.

    Arctic Wolf continues to deliver day in and day out!

    Reviewed on May 16, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf's ability to gain broad visibility in my environment helps me with awareness that I may not have had otherwise. Also, I love the Concierge Security Team working with me reviewing my environment to help find and close gaps.
    What do you dislike about the product?
    Truly, I have not experienced a downside. The only thing I could say here is that we have a version of Mimecast that is not integratabtle, but I am not sure the is Arctic Wolf's fault as much as Mimecasts!
    What problems is the product solving and how is that benefiting you?
    The biggest problem Arctic Wolf is solving for us is bringing all the data into one place and correlating it all together to give us the big picture of what might or is going on in our environment. Also, the CST is constantly delivering value in helping us better our overall security posture.
    Ian H.

    Arctic Wolf provides the peace of mind to hep me sleep at night.

    Reviewed on Apr 24, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf provides my team and me with the tools, sensors, and early-warning system to manage all data flowing through our network and endpoints proactively. In doing so, any possible security alerts are triaged and/or escalated by their Concierge/SOC teams to ensure my business has round-the-clock protection 7 days a week.
    The implementation and onboarding process were very slick, with experts guiding us through each stage and ensuring configuration was optimum for our environment.
    What do you dislike about the product?
    Not really a dislike, but it took a few days to get used to the amount of data being processed and which of the dashboard screens to review. However, AW's team was on hand to guide us through the process at our regular onboarding meet-ups.
    What problems is the product solving and how is that benefiting you?
    Having the full suite of tools and a SOC on hand to monitor our systems 24/7.
    Bryce H.

    Happy client of AWN for many years

    Reviewed on Apr 22, 2025
    Review provided by G2
    What do you like best about the product?
    AWN provides a service that we cannot replicate in-house. It fills a gap that is very much needed in today day.
    What do you dislike about the product?
    I think the email ticketing system needs a makeover to be more user friendly and to get to the important information faster.
    What problems is the product solving and how is that benefiting you?
    Being able to analyze data and logs that we just don't have the manpower to do.
    James C.

    Capable, Responsive and Budget-Conscious- perfect trifecta

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    Their capability and responsiveness, followed closely by their price-point
    What do you dislike about the product?
    the only thing that needs work in my view is the richness of the SIEM data available for access by the service-user. Their team does an excellent job utilizing the data being sourced from the sensors in our environment, but the ability for me (the customer) to directly query that data-set is somewhat limited.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is helping bridge the gap between the capabilities and resources a company our size would normally have at our disposal, and the very real needs we have in this space, regardless of our footprint. They bring a level of focus and capability that small companies simply can't deliver for themselves at the price-point.
    Computer Software

    Impressive security solution

    Reviewed on Apr 16, 2025
    Review provided by G2
    What do you like best about the product?
    I've been thoroughly impressed with Arctic Wolf's Managed Detection and Response (MDR) service. Their 24/7 monitoring and proactive threat detection have provided peace of mind for our organisation. The Concierge Team is incredibly knowledgeable and acts as an extension of our internal team, providing us with invaluable guidance and support.
    What sets Arctic Wolf apart is their commitment to not just detecting threats but also helping us strengthen our overall security posture. Their platform is user-friendly, and the onboarding process was both painless and seamless.
    Since implementing Arctic Wolf MDR, we've seen a significant improvement in our ability to identify and respond to potential threats quickly and effectively. I highly recommend Arctic Wolf to any organisation looking to enhance their cybersecurity defences.
    What do you dislike about the product?
    Deploying the Arctic Wolf agent to our MacBooks has been a manual process, requiring us to visit each device individually. However, we successfully deployed the Arctic Wolf agent to our Windows devices using InTune.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is helping us with Incident management and proactive threat detection
    View all reviews