Sold by: ExpelÂ
Deployed on AWS
Vendor Insights
Expel offers 24x7 security monitoring and response for cloud, hybrid and on-prem environments.
Overview
Our SOC-as-a-service capability offers 24x7 security monitoring and response for cloud, hybrid and on-premises environments. We use the security signals our customers already own so organizations can get more value from their existing security investments. We connect to customer tech remotely through APIs, not agents, so our SOC can start monitoring a customer's environment in a matter of hours, letting their internal teams get back to focusing on the most strategic security priorities that are unique to their business.
To learn more about our MDR services check out: https://expel.io/buy/managed-detection-response/Â
Interested in chatting? Reach out to us at https://expel.io/about/contact-us/Â
Highlights
- Secure your cloud. Expel's detection and response strategy is tailored for each cloud provider and our team is continually monitoring changes and improving our detection strategy, so you do not have to
- Free up analysts time. Since Expel is chasing down your alerts, your team can focus on security risks unique to your business. When we investigate something that needs your attention we will tell you and provide clear instructions on how to fix it.
- Fix the root cause of recurring incidents - We package up details on recurring incidents and highlight the root cause, how to fix the event from recurring and the business impact to implementing the change.
Details
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Features and programs
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Security credentials achieved
(2)
ISO27001
GDPR
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Cloud infrastructure | By resources, Unit = 500, 1-year contract, paid upfront | $88,800.00 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Analysts, telephone, web based 844.397.3524
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Arctic Wolf
By Rapid7
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
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AI generated from product descriptions
Cloud Environment Monitoring
Comprehensive security monitoring across cloud, hybrid, and on-premises environments using remote API connections
Detection Strategy Customization
Adaptive detection and response strategy tailored specifically for different cloud provider environments
Security Signal Integration
Utilizes existing customer security signals to enhance monitoring capabilities without requiring additional agent deployments
Incident Root Cause Analysis
Provides detailed investigation of security incidents with root cause identification and recommended remediation steps
Continuous Threat Detection
24x7 security monitoring with ongoing improvement of detection strategies and threat identification mechanisms
Threat Monitoring
Comprehensive 24x7 monitoring across networks, endpoints, and cloud environments for detecting cyber threats
Incident Response
Rapid detection and mitigation of critical security incidents with guided response mechanisms
Security Team Expertise
Dedicated security experts with specialized cloud security knowledge providing advanced threat investigation
Multi-Environment Coverage
Integrated security monitoring spanning network, endpoint, and cloud infrastructure platforms
Continuous Security Analysis
Real-time threat detection and risk assessment using advanced monitoring technologies
Threat Detection Technology
Advanced XDR technology powered by proprietary Threat Intelligence and Detection Engine
Monitoring Coverage
Comprehensive security monitoring across endpoints, network, users, and cloud environments
Incident Response Capabilities
24x7x365 threat hunting, incident response, and hands-on security operations support
Data Management
Unlimited data ingestion with 13 months of storage for comprehensive threat investigation
Security Posture Management
Integrated vulnerability management and threat elimination approach to strengthen overall security infrastructure
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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No security profile
No security profile
Standard contract
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Customer reviews
0 ratings
0 AWS reviews
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1 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
reviewer2578461
Rapid threat management and diverse technology integration for effective monitoring
Reviewed on Oct 16, 2024
Review provided by PeerSpot
What is our primary use case?
I have experience reselling Expel . Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so forth. Expel is beneficial for customers with diverse environments in terms of technologies that need monitoring and managed detection and response. It's particularly effective if the customer has a deep cloud deployment.
How has it helped my organization?
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
What is most valuable?
The most valuable features of Expel include the short time to value, their vast library of technology integrations, and their easy-to-use Workbench platform. Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses.
What needs improvement?
The one area where Expel may not measure up is if a customer requires a managed SIEMÂ as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management. If Expel could provide a place to store logs, it could satisfy this gap.
For how long have I used the solution?
I've been associated with Expel for a little over two years.
How are customer service and support?
Expel's customer service is very high, at an eight or nine out of ten. They provide strong service despite the natural limitations of human involvement.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have customers who have switched from Expel to others and vice versa. Some started without any provider and chose Expel after evaluations.
How was the initial setup?
The initial setup of Expel is very straightforward and easy, often completed in a few days. If the customer provides the necessary access, the setup can be done rapidly.
What about the implementation team?
The implementation typically involves an onboarding manager, an onboarding engineer, and possibly someone from customer success, alongside a single point of contact from the customer's side.
What was our ROI?
Expel's Workbench platform and dashboards provide the ability to compare similar tools in a customer's environment. This allows customers to assess which tools are more effective and possibly eliminate redundancy, providing cost savings.
What's my experience with pricing, setup cost, and licensing?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What other advice do I have?
I currently have two deals that Expel is likely to win, indicating my recommendation for the solution.
I'd rate the solution nine out of ten.