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This contract-based listing offers two plan tiers, each billed in Units. The Growth tier fits teams moving up from batch-and-blast email or mobile marketing tools. The Enterprise tier supports more involved marketing automation for larger or multi-brand organizations. Both tiers price by the number of Units you commit to under an annual contract, so cost scales with the plan you choose rather than the size of your stored customer database. You pick the tier that matches how much orchestration and control your team needs, then move up as requirements grow.
Top-of-mind questions for buyers
What features distinguish the Enterprise tier from the Growth tier?
Enterprise adds data modeling for leads, subscriptions, and transactions, plus triggered events computed from customer and catalog data like price-drop. It groups profiles into households or accounts, resolves omni-channel identity with custom merge rules, and includes single sign-on, audit trails, and a dedicated Customer Success Manager.
Does my bill scale with my stored customer database or with active engagement?
Neither. Your cost is set by the number of Units you commit to under your chosen tier and annual contract. The vendor states you pay only for profiles you actively engage with, not the full database you store. Committed Units drive the price, not stored records.
What is not included in my plan, and what appears as extra charges?
The core platform and AI orchestration apps are included with no hidden setup fees. Premium onboarding services and add-on modules such as SMS, in-app messaging, and advanced analytics appear as one-time charges on your first invoice. Advisory Services like strategy workshops and AI model tuning are purchased separately.
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We obsess over customer success and support our clients in multiple ways - Email Support, Web Support, On Demand Videos & Documentation, Customer Success Manager
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