Sold by: CloudCOROÂ
Rainer-CCX - A constituent services solution that automates service request handling, communication, and case management for government agencies. It improves response times, increases public engagement, and streamlines service delivery through multi-channel support.
Overview
Rainer-CCX | Managed Constituent Services Solutions Efficient, Scalable, and Secure Public Engagement
Rainer-CCX by CloudCORO enhances government constituent services by automating service requests, streamlining communication, and expanding engagement across multiple channels.
Key Capabilities
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Automated Constituent Request Management - Self-service portals, AI-driven classification, and automated workflows streamline request handling and improve response times.
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Multi-Channel Public Engagement - SMS, email, and AI-powered chatbots enhance accessibility, while VoIP and video consultations enable remote assistance.
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Secure & Compliant Service Delivery - Encrypted data exchange, role-based access controls, and audit logs protect interactions and support compliance.
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Seamless Integration & Scalability - Connects with case management systems and expands services without infrastructure overhauls.
Why Rainer-CCX?
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Works with Existing Systems - Integrates with existing government applications while enhancing efficiency.
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Security & Compliance Ready - Aligns with security frameworks, offering encrypted communication and configurable compliance policies.
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Future-Ready & Scalable - AI-driven automation and continuous improvements optimize constituent service delivery.
Rainer-CCX modernizes constituent engagement, improving response times, security, and accessibility while integrating with government systems.
Highlights
- Enhances Public Engagement & Service Delivery * Provides seamless digital interactions through mobile, web, and multi-channel communication. * Reduces wait times and improves accessibility with real-time status updates and self-service options. * Supports AI-driven chatbots, notifications, and live agent escalation for better responsiveness.
- Automates Workflows & Reduces Manual Processes * Uses AI-driven automation to streamline approvals, case management, and data processing. * Reduces administrative workload by eliminating repetitive tasks and manual interventions. * Speeds up service delivery through intelligent routing, auto-classification, and instant notifications.
- Integrates Securely with Existing Systems * Connects with government databases, legacy applications, and cloud platforms. * Maintains security with encrypted data exchange, role-based access controls, and compliance tracking. * Adapts to evolving needs with scalable deployment across cloud, on-premise, and hybrid environments.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt. SaaS | CloudCORO Premium Government SaaS Support | $1,250.00 |
Vendor refund policy
CloudCORO does not issue refunds for any products or solutions purchased through the AWS Marketplace. By adopting this policy, we are able to offer the most competitive pricing available for our government customers.
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
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