Sold by: New RelicÂ
Deployed on AWS
AWS Free Tier
New Relic's official integration to set up the New Relic Infrastructure agent on new images through Amazon EC2 Image Builder.
Overview
This product extends the value of New Relic and without it, this has very limited utility. New Relic has both a free tier and an enterprise tier account options available.
This integration contains the component for Amazon's EC2 Image Builder that will allow you to install the latest New Relic Infrastructure Agent on all instances created from the applied image. This integration utilizes Amazon's Secrets Manager to pull your New Relic License Key and AccountId for the agent setup.
Installing the New Relic agent gives you real-time visibility into your EC2 instances, and is an essential tool for monitoring, troubleshooting, and optimizing your cloud infrastructure.
Highlights
- Easily set up and monitor your Amazon EC2 Instances with the New Relic infrastructure agent.
- Save time by letting this integration add the New Relic agent to new instances based on the Amazon Machine Image[AMI] created.
Details
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Delivery method
Supported services
Delivery option
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Latest version
Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
t2.micro AWS Free Tier | $0.00 |
t3.micro AWS Free Tier | $0.00 |
d3.4xlarge | $0.00 |
z1d.6xlarge | $0.00 |
t3.small | $0.00 |
m5ad.8xlarge | $0.00 |
r5a.16xlarge | $0.00 |
m5a.xlarge | $0.00 |
c6in.32xlarge | $0.00 |
r6a.48xlarge | $0.00 |
Vendor refund policy
no refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
IBComponentDOTitle
Supported services:
- Amazon EC2 Image Builder
EC2 Image Builder Component
EC2 Image Builder is a fully managed AWS service. It automates creation, management, and deployment of custom, secure, and up-to-date server images. After procurement, use the EC2 Image Builder console/API to include this third-party component in golden images for future EC2 instances.
Version release notes
Launch release for New Relic Infrastructure on EC2 Image Builder
Additional details
Usage instructions
To configure the New Relic agent setup, set your license ingest key and accountID in AWS Secrets Manager, and include this component in your EC2 Image Builder configuration. You will need to ensure you have the correct permissions to pull your New Relic License key secrets from AWS Secrets Manager and Parameter Store. You'll also need to set the parameter in the component to the name of your accountId and Secret in AWS Secrets Manager.
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help DocÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
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502 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Information Technology and Services
Excellent App Monitoring Tool
Reviewed on Jul 19, 2025
Review provided by G2
What do you like best about the product?
The ruby agent we use in our application collects useful traces, and the configurability of the agent as a whole allow us to ID and highlight errors or issues we observe. The web UI performance is acceptable, and allows us to view traces/transactions and aggregate data in useful ways for us.
What do you dislike about the product?
Honestly, the tool is excellent, and the price reflects its dominance. I wish it was an easier sell internally to continue with NR because periodically it comes up in our cost saving discussions.
What problems is the product solving and how is that benefiting you?
New Relic gives us excellent observability to our application and behavior. The alerting helps us ID issues as they occur and respond to them in a timely fashion.
Chaitanya P.
Monitoring made easy
Reviewed on Jul 03, 2025
Review provided by G2
What do you like best about the product?
Best thing what I like about New Relic is their dashboards and also it is compatible with Windows, Linux and Mac operating systems as we have deployed our applications in different platforms. Our distributed system debugging made very easy with the help of new relic and also events are captured in logs which can be traced easily.
What do you dislike about the product?
Only thing I don't like about this is the resource consumption. It needs a lot of resources when you integrate it with other infra for eg: kafka
What problems is the product solving and how is that benefiting you?
New relic is helping us to monitor our whole infrastructure in one place which previously we were doing using splunk agents. Before, we used to find it hard to trace logs because of distributed architecture spring cloud slueth we were using now this made it centralised logging which is really helpful.
Ashly M.
Comprehensive and Insightful Monitoring with Excellent Performance Metrics
Reviewed on Jul 02, 2025
Review provided by G2
What do you like best about the product?
New Relic provides real-time full-stack observability with powerful dashboards, proactive alerting, and seamless integrations. Its intuitive interface, code-level tracing, and built-in log management make troubleshooting faster and easier, offering a comprehensive, scalable, and cost-effective monitoring solution for modern applications.
What do you dislike about the product?
New Relic can be overwhelming for beginners due to its complex setup and steep learning curve. Some users find the pricing model confusing and expensive at scale, and occasional delays in data reporting or UI responsiveness can affect the monitoring experience.
What problems is the product solving and how is that benefiting you?
New Relic helps me monitor application performance and cloud infrastructure in real time, identifying bottlenecks, latency issues, and resource constraints quickly. This improves system reliability, reduces downtime, and speeds up troubleshooting, enabling faster deployments and more informed, data-driven decisions across development and operations teams.
Viren L.
Easy to Use, Packed with Insights
Reviewed on Apr 19, 2025
Review provided by G2
What do you like best about the product?
The best thing about New Relic is having everything in one place. With real-time logs, APM, and infrastructure monitoring, I get a complete view without switching tools. The UI is clean, dashboards are customizable, and setting up alerts is super easy — it catches issues before they escalate.
What do you dislike about the product?
Some integrations are harder to set up than they should be. While New Relic supports a wide range of tools, the documentation can feel outdated or assumes too much prior knowledge. I’ve had to do more troubleshooting than expected just to get basic metrics working.
What problems is the product solving and how is that benefiting you?
New Relic helps me catch issues early by showing real-time performance data and pointing me straight to the problem. It saves time during incidents and often spots issues before users even notice.
Arshin R.
Exallent
Reviewed on Apr 15, 2025
Review provided by G2
What do you like best about the product?
The UI is intuitive and customizable, so teams can easily track the metrics that matter most to them.
What do you dislike about the product?
Depending on the plan, data retention periods might be shorter than needed for long-term analysis unless you pay more.
What problems is the product solving and how is that benefiting you?
Users may experience slow responses, but it’s unclear where the slowdown is.