Sold by: New Relic
Deployed on AWS
AWS Free Tier
New Relic's official integration to set up the New Relic Infrastructure agent on new images through Amazon EC2 Image Builder.
4.4
Overview
This product extends the value of New Relic and without it, this has very limited utility. New Relic has both a free tier and an enterprise tier account options available.
This integration contains the component for Amazon's EC2 Image Builder that will allow you to install the latest New Relic Infrastructure Agent on all instances created from the applied image. This integration utilizes Amazon's Secrets Manager to pull your New Relic License Key and AccountId for the agent setup.
Installing the New Relic agent gives you real-time visibility into your EC2 instances, and is an essential tool for monitoring, troubleshooting, and optimizing your cloud infrastructure.
Highlights
- Easily set up and monitor your Amazon EC2 Instances with the New Relic infrastructure agent.
- Save time by letting this integration add the New Relic agent to new instances based on the Amazon Machine Image[AMI] created.
Details
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Operating system
Linux
Deployed on AWS
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Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Vendor refund policy
no refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
IBComponentDOTitle
Supported services:
- Amazon EC2 Image Builder
EC2 Image Builder Component
EC2 Image Builder is a fully managed AWS service. It automates creation, management, and deployment of custom, secure, and up-to-date server images. After procurement, use the EC2 Image Builder console/API to include this third-party component in golden images for future EC2 instances.
Version release notes
Launch release for New Relic Infrastructure on EC2 Image Builder
Additional details
Usage instructions
To configure the New Relic agent setup, set your license ingest key and accountID in AWS Secrets Manager, and include this component in your EC2 Image Builder configuration. You will need to ensure you have the correct permissions to pull your New Relic License key secrets from AWS Secrets Manager and Parameter Store. You'll also need to set the parameter in the component to the name of your accountId and Secret in AWS Secrets Manager.
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help Doc
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Nithin r.
All-in-One Monitoring Powerhouse with Deep Insights
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
I like New Relic's ability to bring everything into one unified observability platform with real-time dashboards, distributed tracing, and seamless integration. It helps our DevOps team detect anomalies early and reduce downtime. The customizable and intuitive dashboards make it easier to stay ahead of issues. We also benefit from the improved visibility across our application and infrastructure, stronger distributed tracing, and deep insights that enhance collaboration between teams. Integration with tools like Slack and AWS makes monitoring seamless and quickly becomes a part of our daily workflow. I appreciate the straightforward initial setup, supported by clear documentation that allows for smooth integration.
What do you dislike about the product?
New Relic is great overall, but the pricing can get expensive as usage grows, and the interface can feel overwhelming at first with its many features. Some advanced tools like NRQL queries have a steep learning curve, and occasional delays in data updates mean monitoring isn't always perfectly real-time.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor cloud-based services and performance, detect anomalies early, and reduce downtime. It improves performance visibility, helps track application health, reduces resolution time, and offers customizable dashboards and alerts for proactive issue management.
Events Services
Powerful APM Tool with Exceptional UI and Dashboard Features
Reviewed on Dec 18, 2025
Review provided by G2
What do you like best about the product?
I really loved the UI and enhanced UI capabilities. Like i can get all infra related dashboards, logs, metrics, traces. A very powerful APM tool and specially the NRQL
What do you dislike about the product?
As a new user sometime it gets difficult to get adjusted because of so much features. Learning NRQL take some time. But since AI is booming that issue is also getting eliminated
What problems is the product solving and how is that benefiting you?
It really does help me track down the issues of my AWS services and my domain related hits.
Program Development
Outstanding Full-Stack Monitoring
Reviewed on Dec 10, 2025
Review provided by G2
What do you like best about the product?
What I like best about New Relic is the complete end to end visibility it provides. It shows exactly how both the front end and backend programming, and the detailed insights like transaction traces, slow API breakdowns, and real user browser monitoring make identifying and fixing issues faster.
What do you dislike about the product?
What I dislike about New Relic is that the platform can feel overwhelming at first
because of the many features and dashboards. Some integrations require extra setup effort, and navigating logs, metrics, and traces is not always as smooth as it could be. And also the cost can increase quickly as data volume grows
because of the many features and dashboards. Some integrations require extra setup effort, and navigating logs, metrics, and traces is not always as smooth as it could be. And also the cost can increase quickly as data volume grows
What problems is the product solving and how is that benefiting you?
New Relic helps me quickly identify performance bottlenecks across both the front end and backend. It pinpoints slow Apis, heavy database queries, JavaScript errors and real user experience issues. This end to end visibility reduces debugging time, improves application reliability, and allows us to proactively address problems before they impact users.
Somya K.
Powerful Observability Tool That Boosts Reliability and Speeds Troubleshooting
Reviewed on Dec 10, 2025
Review provided by G2
What do you like best about the product?
What I like most about New Relic is how it brings everything I need into one place. Instead of jumping between separate tools for logs, metrics, traces, and performance data, New Relic gives me a single dashboard that shows the full picture.It’s clean, intuitive, and the visualisations are easy to understand
What do you dislike about the product?
While I really like New Relic, there are a few things that can be frustrating at times. First, it can get expensive, especially as you scale up and start monitoring more hosts, containers, or services. The pricing model isn’t always predictable, and sometimes small changes in usage can lead to higher bills than expected.
What problems is the product solving and how is that benefiting you?
it’s really hard to know where bottlenecks or errors are happening. New Relic solves this by giving a single pane of glass to monitor applications, servers, databases, and even user experience in real-time.Another problem it addresses is proactive monitoring.This has helped us improve reliability, reduce downtime, and ensure a smoother experience for our customers.
Information Technology and Services
Excellent Monitoring and Alerting Tool for Applications
Reviewed on Dec 10, 2025
Review provided by G2
What do you like best about the product?
This tool assists in monitoring the application, allows for sharing alerts, and supports the creation of funnels.
What do you dislike about the product?
I was not able to make full use of the feature after installing the New Relic agent on my .NET-based Windows application.
What problems is the product solving and how is that benefiting you?
This tool assists in monitoring the application, allows for sharing alerts, and supports the creation of funnels.