Sold by: New RelicÂ
Deployed on AWS
AWS Free Tier
New Relic's official integration to set up the New Relic Infrastructure agent on new images through Amazon EC2 Image Builder.
Overview
This product extends the value of New Relic and without it, this has very limited utility. New Relic has both a free tier and an enterprise tier account options available.
This integration contains the component for Amazon's EC2 Image Builder that will allow you to install the latest New Relic Infrastructure Agent on all instances created from the applied image. This integration utilizes Amazon's Secrets Manager to pull your New Relic License Key and AccountId for the agent setup.
Installing the New Relic agent gives you real-time visibility into your EC2 instances, and is an essential tool for monitoring, troubleshooting, and optimizing your cloud infrastructure.
Highlights
- Easily set up and monitor your Amazon EC2 Instances with the New Relic infrastructure agent.
- Save time by letting this integration add the New Relic agent to new instances based on the Amazon Machine Image[AMI] created.
Details
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Delivery method
Supported services
Delivery option
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Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Dimension | Cost/hour |
|---|---|
t2.micro | $0.00 |
t3.micro | $0.00 |
d3.4xlarge | $0.00 |
z1d.6xlarge | $0.00 |
t3.small | $0.00 |
m5ad.8xlarge | $0.00 |
r5a.16xlarge | $0.00 |
m5a.xlarge | $0.00 |
c6in.32xlarge | $0.00 |
r6a.48xlarge | $0.00 |
Vendor refund policy
no refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
IBComponentDOTitle
Supported services:
- Amazon EC2 Image Builder
EC2 Image Builder Component
EC2 Image Builder is a fully managed AWS service. It automates creation, management, and deployment of custom, secure, and up-to-date server images. After procurement, use the EC2 Image Builder console/API to include this third-party component in golden images for future EC2 instances.
Version release notes
Launch release for New Relic Infrastructure on EC2 Image Builder
Additional details
Usage instructions
To configure the New Relic agent setup, set your license ingest key and accountID in AWS Secrets Manager, and include this component in your EC2 Image Builder configuration. You will need to ensure you have the correct permissions to pull your New Relic License key secrets from AWS Secrets Manager and Parameter Store. You'll also need to set the parameter in the component to the name of your accountId and Secret in AWS Secrets Manager.
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help DocÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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531 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Shirisha D.
New relic: comprehensive platform for observability and performance
Reviewed on Nov 08, 2025
Review provided by G2
What do you like best about the product?
What I like best about new relic is it's end to end observability and it's incredibly powerful for tracking metrics across applications , infrastructure, logs and user experience, all in one unified dashboard
What do you dislike about the product?
The initial setup and configuration can be overwhelming for first time users. With so many features available it takes time to understand which ones are essential for our environment.
What problems is the product solving and how is that benefiting you?
New relic helps us proactively monitor performance, detect issues and optimize resources. We no longer need multiple tools for APM, infrastructure and logs , everything is consolidated
saurabh r.
Comprehensive Observability with a Steep Learning Curve
Reviewed on Nov 03, 2025
Review provided by G2
What do you like best about the product?
New Relic offers unified observability across your entire stack with easy setup and deep insights into application performance. Its powerful dashboards, distributed tracing, and flexible alerting make it easy to detect and resolve issues quickly.
What do you dislike about the product?
New Relic can be expensive at scale due to its data-based pricing model, and managing ingestion costs requires careful tuning. The interface can feel complex for new users, and advanced customization often has a steep learning curve.
What problems is the product solving and how is that benefiting you?
New Relic helps identify performance bottlenecks, trace errors across microservices, and monitor system health in real time. It provides full visibility into application and infrastructure behavior, enabling faster troubleshooting and improving overall reliability and user experience.
Harshal V.
Insightful Performance Monitoring, But Occasional Alert and Connectivity Issues
Reviewed on Nov 03, 2025
Review provided by G2
What do you like best about the product?
This tool provides useful insights into response times, threads, JVM, and external services by presenting the data through graphs and charts. It makes it easier to understand system performance and identify potential issues.
What do you dislike about the product?
There are times when alerts do not come through, or I experience connectivity problems.
What problems is the product solving and how is that benefiting you?
This tool provides useful insights into JVM response times for microservices by presenting the data in clear graphs. The visualizations make it easier to understand performance trends and identify potential issues.
Tejas R.
Powerful Observability Platform with Great Insights and Some Complexity
Reviewed on Nov 03, 2025
Review provided by G2
What do you like best about the product?
New Relic provides a very detailed and intuitive observability platform. The real-time performance monitoring, distributed tracing, and powerful dashboards make it easy to identify bottlenecks quickly. I especially like how seamlessly it integrates with multiple tech stacks — from mobile apps to backend services — and how the alerting system helps catch production issues before they impact users. The UI is clean, data visualization is excellent, and the query-based insights (NRQL) give a lot of flexibility for deeper analysis.
What do you dislike about the product?
While New Relic is feature-rich, the initial setup and configuration can be a bit complex for newcomers. Some advanced features require fine-tuning to get accurate metrics, and the pricing can become high as data volume grows. At times, dashboards load slowly when handling very large datasets, and the documentation, though extensive, could be more beginner-friendly for specific use cases.
What problems is the product solving and how is that benefiting you?
New Relic helps us detect performance issues proactively before they impact end users. It provides end-to-end observability — from backend latency to app-level crashes and ANRs in Android — allowing the team to quickly pinpoint root causes. This has significantly reduced debugging time, improved release confidence, and enhanced overall app stability and customer experience
Computer Software
Comprehensive Real-Time Insights with Flexible Dashboards
Reviewed on Nov 02, 2025
Review provided by G2
What do you like best about the product?
New Relic is a really helpful platform, it helps in providing a full view of what's happening across your application in real time. It helps you understanding performance as per the user's perspective all the way down to the code level. Also the one thing which i liked about it is that it's dashboard is super flexible where you can customise them to focus on what really matters to your team, error rates and infrastructure health. We can say it is particularly helpful when you are working with complex and distributed system.
What do you dislike about the product?
I don't have anything right now in dislikes.
What problems is the product solving and how is that benefiting you?
It has been really helpful platform for us and supported us in solving problems related to modern software development like understanding what's really going on inside your system in real time. If we have multiple services, APIs and environment running at once then there would be higher chances of performance issues and errors to get lost in the noise. New Relic helps in pulling all the data so you have the ability to see the complete picture From infrastructure to the individual user experience.