Overview
Connect Your Pre and Post Sales Journeys Integrate SAP Sales Cloud and Gainsight CS to seamlessly connect your pre- and post-sales journeys, allowing your teams to utilize their preferred tools through a single platform to deliver a more cohesive customer experience.
Grow Your Commercial Relationships with Customers Plan and take action on opportunities to expand account revenue. Model account hierarchies and create cleaner handoffs between your internal account facing teams.
Drive Efficiency Across Your Teams Gainsight customers save team members more than eight hours per week by automating manual tasks and workflows so they can spend time building relationships.
Scale Customer Engagement Create lifecycle campaigns for every stage of the customer journey by automating digital touch points and triggering purposeful human outreach at key moments.
Save More Customers from Churning Get more detailed views of relationships with every account and stakeholder to proactively spot and mitigate risks before they lead to lost revenue or churn.
Highlights
- Eliminate retention and expansion blind spots
- Scale efficiently by combining human and digital touch
- Turn customer success into a revenue machine
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Gainsight - CS | CS for AWS Marketplace | $40,000.00 |
Vendor refund policy
Terms and Conditions here - https://www.gainsight.com/policy/Â
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Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Submit a Ticket To log a support ticket go to https://support.gainsight.com/Â and click Submit a Request. Ticket Support is available: Monday through Friday 7am - 7pm CST (excluding US holidays) 7am - 7pm BST (excluding UK Holidays) Phone United States: (888) 623-8562 (option 2) United Kingdom: 01876 52 0 118 [Please dial +44 1876 520118 if you are trying to reach us from outside the UK] Phone support is available: Monday through Friday 7am - 7pm CST (excluding US holidays) 7am - 7pm BST (excluding UK Holidays) Note: Phone support is available for the Gainsight CS product, and not yet available for the PX or Digital Hub product. Live Chat You can talk live to our support agents between 8am - 6pm CST
- On Gainsight Go https://support.gainsight.com/Â , you can find the Live Chat on the bottom right of the screen. Clicking on this engages our agents and allows you to chat directly with our agents.
- You should use Live chat for quick questions for our agents
- Please note that some issues may take longer to troubleshoot, and may turn into a support ticket if our agent needs to do some deeper troubleshooting on the issue.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.