Sold by: Toku Pte LtdÂ
Deployed on AWS
Orchestrate customer interactions all channels with an AI-driven and all-in-one contact centre cloud-based solution. Empower agents and supervisors to improve efficiency and reduce costs while enhancing customer experience. This product is available only through Private Offers . Please contact enterprise.sales@toku.co to register your interest.
Overview
Manage your contact centre from one place. Manage your agents, configure your call flows, get real-time productivity reports, and monitor recorded and live calls from a centralised admin view. This product is available only through Private Offers. Please contact enterprise.sales@toku.co to register your interest.
Highlights
- Adapted to your business needs
- Helping organisations with complex operations to unlock operational efficiency
- Enabling organisations to enhance their customer experiences across multiple channels
Details
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Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months | Overage cost |
|---|---|---|
Contact Center Concurrent Premium User | $10,000.00 | |
Contact Center Concurrent Std User | $8,000.00 | |
Contact Center Concurrent Supervisor User | $12,000.00 | |
Contact Center Named Premium User | $4,000.00 | |
Contact Center Named Std User | $3,200.00 | |
Contact Center Named Supervisor User | $4,800.00 | |
Contact Center Call Minutes | $5.00 | - |
Dimension | Cost/unit |
|---|---|
Contact Center Call Minutes (PAYG) | $5.00 |
Vendor refund policy
For refund, please contact your account manager.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
AWS infrastructure support
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