AWS Interconnect - FAQs

AWS Interconnect is a managed connectivity service that simplifies connectivity into AWS. Interconnect enables customers to establish private, high-speed network connections with dedicated bandwidth to and from AWS across hybrid and multicloud environments. Hybrid cloud connects a customer’s on-premises infrastructure with public cloud services like AWS while multicloud means using multiple public cloud providers simultaneously. Customers can configure resilient, end-to-end connectivity with ease in a few clicks through the AWS Console by selecting their location, partner, or cloud provider, preferred Region, and bandwidth requirements, eliminating the friction of discovering partners and the complexity of manual network configurations. Interconnect simplifies operations, establishes private, encrypted conne ctions, and is based on open API specifications.

AWS Interconnect is a managed connectivity service that simplifies connectivity into AWS. Interconnect enables customers to establish private, high-speed network connections with dedicated bandwidth to and from AWS across hybrid and multicloud environments. Hybrid cloud connects a customer’s on-premises infrastructure with public cloud services like AWS while multicloud means using multiple public cloud providers simultaneously. Customers can configure resilient, end-to-end connectivity with ease in a few clicks through the AWS Console by selecting their location, partner, or cloud provider, preferred Region, and bandwidth requirements, eliminating the friction of discovering partners and the complexity of manual network configurations. Interconnect simplifies operations, establishes private, encrypted conne ctions, and is based on open API specifications.

AWS Interconnect - last mile simplifies on-premises last mile connectivity to AWS. Customers can use their current network provider to create high-speed private connections to the AWS network. It makes it easier for customers to onboard to AWS from their on-premises locations and removes the operational burden by automating network configuration.

Hosted connections require you to manually identify a partner, procure a last-mile circuit, accept the hosted connection, create a VIF, and configure BGP sessions. They are not resilient by default and are not covered under Direct Connect SLAs. AWS Interconnect – last mile automates the entire journey from partner discovery to network configuration, enforces resiliency by default, and provides a 99.99% availability SLA up to the Direct Connect port.

1, 2, 5, 10, 25, 50, and 100 Gbps.

Yes. You can scale up or down on demand via the AWS Console or CLI without needing to reprovision connections.

Private and transit connectivity (private IP space).

Multiple options depending on the partner, including Ethernet and MPLS.

The service automatically provisions four redundant connections across two physically distinct locations. ECMP routing load-balances traffic across all connections. During planned maintenance, at least one link remains operational.

At launch, the New York/New Jersey metro is available as the physical interconnection point, with connectivity to the AWS US East (N. Virginia) us-east-1 Region. The partner metro is where AWS and the partner have co-located infrastructure — this is where your traffic enters the AWS network. Your workloads do not need to reside in us-east-1. Once the Interconnect is attached to a Direct Connect gateway, you can reach VPCs in any associated AWS Region globally through a Virtual Private Gateway, Transit Gateway, or Cloud WAN. Additional metros and Regions will be added over time.

You can find available partners in our public documentation, and we will be announcing additional partners over time.

Customers engage with two separate support channels. AWS handles support for the AWS Direct Connect side, and partners handle support for their side of the network. On the AWS side, there is an escalation path from AWS Support to DX-Ops.

Use the bundled CloudWatch Network Synthetic Monitor for latency and packet loss metrics, and CloudWatch bandwidth utilization metrics. Configure alarms on your desired thresholds.