AWS Public Sector Blog

Category: State or Local Government

How AWS is supporting nonprofits, governments, and communities impacted by Hurricane Ian

On September 28, 2022, Hurricane Ian made landfall in Southwest Florida. At the request of standby organizations Help.NGO and Information Technology Disaster Resource Center (ITDRC), the AWS Disaster Preparedness and Response team assisted with response operations across a variety of functions in the aftermath of Hurricane Ian.

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

How the largest municipally-owned natural gas utility in the United States optimized plant operations processes with the cloud

Data collection and safety reporting are top priorities for natural gas companies, and the largest municipally-owned natural gas utility in the United States is no exception. For years, plant operators captured readings on paper forms every hour from various systems, including temperature, pressure, volume, and flow. This gas utility’s management team realized that manual, paper-based daily reporting was both time-consuming and unreliable from a data reporting perspective, and decided to turn to the cloud. Learn how they use AWS-powered solutions from AWS Partner KloudGin to optimize and digitize their workforce.

Civix simplifies online campaign finance reporting with AWS serverless technology

Civix, a government technology (GovTech) company and AWS Partner, uses AWS to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Civix saw an opportunity to streamline how filers and third-party vendors manage and report disclosure data to states. Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve.

ship at a dock with truck and plane

5 benefits of modernizing transportation asset management software in the cloud

The Infrastructure Investment and Jobs Act (IIJA), commonly referred to as the Infrastructure Bill, allocates over $350 billion in funding for major projects in the United States. As they consider where to allocate these funds, public infrastructure owners, especially Department of Transportation (DOT) and public works agencies, have to assess the condition of their assets, determine what to prioritize while rebuilding, and identify what needs maintenance. Learn about key benefits for agencies from using cloud-based asset management software.

traffic on the road

Amazon Connect helps departments of motor vehicles modernize call centers

In the last few years, many state motor vehicle departments agencies quickly transformed their processes and adopted new procedures to accommodate changes caused by the COVID-19 pandemic, like social distancing, contactless interactions, decreased staffing, and other constraints. Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Learn how to use AWS to connect and retrieve data either from an enterprise on-premises database or other third-party integration that allows for both a modernized outreach or an inbound customer experience.

Calming airport data turbulence with EASE

Airports receive data from dozens of disparate sources, but this data can lack the collective unity needed to see the bigger picture. The Cincinnati Northern Kentucky International Airport (CVG) saw an opportunity to turn down the proverbial volume on their data. Using AWS, CVG created a first-of-its-kind tool using data for predictive analytics and proactive notifications, now known as Enterprise Awareness & Situational Exceptions (EASE).

Protect critical services with new Continuity of Government IT on AWS solution guide

Today, AWS announced Continuity of Government IT on AWS (CGIT), a comprehensive cloud-based solution guide that enables governments to protect their digital assets and services during disruptions of any kind. Governments can use CGIT to retain the integrity of critical datasets, back up applications, and transfer services to run in the cloud, reducing the risk of compromise and enabling continuity of government.

Supporting smart and sustainable transportation innovation at the ITS World Congress

This year, the Intelligent Transportation Society (ITS) World Congress brought together more than 6,000 industry professionals from 64 countries to discuss ways to advance the deployment of intelligent transportation technologies to save lives, improve mobility, promote sustainability, and increase access to communities across the globe. For the event, ITS organized a Global Innovation Competition sponsored by AWS to encourage the development of innovative solutions that address priority themes using cloud technology. Learn more about the winners and how they’re using AWS to transform transportation.

Three questions about cloud procurement for the public sector explained

Cloud technology is transforming the way organizations use data to make decisions, provide services to communities, and collaborate across departments and business processes. However, some public sector organizations are challenged by procurement. To help demystify the cloud procurement process, here are answers to three questions public sector procurement officials frequently ask about buying cloud.