Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Organization and efficiency
What do you like best about the product?
From my experience at Impress, HubSpot has become a very useful tool in our daily work. It has helped us a lot to better organize information, improve communication between teams, and above all, better understand our work.
What I value most is how easy it is to use and how it allows us to automate tasks that used to take a lot of time. Thanks to this, we can focus more on offering a better experience to our patients and on making decisions based on real data.
In general, HubSpot has made our work more efficient and organized, and it has been a great support for growth and continuous improvement at Impress.
What I value most is how easy it is to use and how it allows us to automate tasks that used to take a lot of time. Thanks to this, we can focus more on offering a better experience to our patients and on making decisions based on real data.
In general, HubSpot has made our work more efficient and organized, and it has been a great support for growth and continuous improvement at Impress.
What do you dislike about the product?
On a personal level, it can sometimes be a bit complex at first and some advanced features are expensive, so it requires time and practice to make the most of it.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows us to organize and track leads more clearly, automate repetitive tasks, and keep the entire team in sync. This is beneficial to me because I can focus on providing better service without wasting time on administrative tasks.
Efficient and Easy with AI Support
What do you like best about the product?
I like the AI bot and knowledge base articles you can add to HubSpot Sales Hub. They help by providing quick answers to our customers without a team member having to type out answers manually. The initial setup was very easy.
What do you dislike about the product?
I think teaching our bot when it says something incorrect would be helpful.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for live chatting with customers. The AI bot and knowledge base articles help provide quick answers without a team member typing responses manually.
Seamless Integrations and a Clean, Intuitive Interface
What do you like best about the product?
I really appreciate how well HubSpot integrates with other software, and I also enjoy its clean user interface.
What do you dislike about the product?
Currently, there is no direct integration available with Muse mBaaS. However, I am able to connect it through Zappier.
What problems is the product solving and how is that benefiting you?
This is a good customer relationship management software, especially because I can customize it to fit my specific needs.
Streamlined Sales Process with Intuitive Interface
What do you like best about the product?
I really like that HubSpot Sales Hub has a clean UI/UX. It's easy to navigate and quick to load, making it simple to find information. I also find it beneficial that my whole team can access and share the customer prospect journey in one spot, which is super useful for us. And the initial setup was very easy.
What do you dislike about the product?
The quoting process is not that flexible. The quote cannot be changed from the template.
What problems is the product solving and how is that benefiting you?
I can see the entire customer prospect journey in one place, accessible to all team members for easy sharing.
Clean, Modern, Efficient CRM with Powerful Automations
What do you like best about the product?
I think HubSpot Sales Hub is clean and efficient. I also enjoy the automations feature, which includes email sequences, pulling lists, importing bulk lists, and conference outreach. It also is what marketing uses so we don’t run into each other.
What do you dislike about the product?
There's too many rules and each company uses HubSpot Sales Hub differently, so the lack of support and redirects to comprehensive knowledge bases are cumbersome and non-specific. The blanket approach to FAQs or whatever support is needed can be frustrating. I have to talk to RevOps for modifications and can't just do it myself, but I wish I could. Then support asks you recreate the issue.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as our sole CRM, serving as the source of truth for contacts and record-keeping and its linked to quote software so we create opps in HS and push quotes from there. It's clean and efficient, with helpful automations for tasks like email sequences and bulk list imports.
All-in-One Solution for Lead Management
What do you like best about the product?
I like HubSpot Sales Hub because it's essentially a one-stop solution for everything I need in my role as an SDR. It helps me keep track of all my leads, manage follow-ups, create tasks, and organize lead statuses. I appreciate the ability to use filters and sequences to send emails efficiently. The integration with Aircall is great, as it records calls in HubSpot and provides summaries, which lets me keep track of conversations and conversion rates through reports and dashboards. I find it really useful for managing bulk leads with its lead generation feature and for automating emails to multiple people, which saves me time and effort. Overall, it offers a lot of good stuff.
What do you dislike about the product?
It's probably the fact that it doesn't have a call system of its own. That would be really good. And, like, if I could send text through HubSpot, that would be really good. If I could get faster notifications for email replies, and, you know, all of that because it takes a bit of time. So that would be really good.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track leads, manage tasks, and automate follow-ups. It integrates with Aircall to record calls and provide summaries. The reports and dashboards help track conversion rates, and the bulk email sequences save time. It's a one-stop solution for my sales needs.
Powerful Customization
What do you like best about the product?
I like using HubSpot Sales Hub to track all leads, deals, and clients throughout the entire sales cycle. It helps me manage pipelines effectively and offers custom reports and dashboards for performance analysis, providing valuable insights. I also really appreciate the AI Assistant as it helps me add custom properties and workflows. It gives me confidence and guidance to customize records and automates information syncing between contact, company, and deal records. The AI Assistant tends to offer several suggestions and adapts based on feedback, which is helpful for tailoring solutions.
What do you dislike about the product?
I think that it can be a little bit overwhelming when you first start using it, but that gets easier the more you interact with it. I have also had issues with getting clear attribution for lead sources. It is also frustrating when the AI gives you instructions but then the reality of the process is very different, also it doesn't know what you have access to. There are several fields that pull in different attribution information, this could be standardized so there is 1 field that gives specific sources and details even down to the campaign. Also I integrated my Facebook and Google ad accounts, but it never was able to pull in the correct attribution for these. I also think that the AI should be able to tell what plan and seat you have when giving instructions, it would also be helpful if it did more implementation itself. For example I need to manually create properties with all of the necessary options that are exactly the same to be able to sync info from contacts to companies to deals. It would be helpful if the AI could perform tasks like this to minimize so much manual work. I also find the custom report builder a bit difficult to navigate and often the AI is not very helpful for this.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to solve lead visibility and attribution issues, improve pipeline management, and aid forecasting. The AI Assistant helps customize records and automate syncing, boosting confidence and efficiency in managing our sales data.
Streamlined Sales Pipeline with Robust Features
What do you like best about the product?
I think the amount of features that HubSpot Sales Hub has is really, really good. The features that I like most are the reporting structure and the dashboards that we can create. There's a lot of stuff you can do there.
What do you dislike about the product?
Honestly, I think there's just one thing that could be improved and that is inside the contacts section. So whenever I save a view and I want to apply some editors, I don't think that's possible to do. And whenever someone opens the view, the filters will be removed automatically. So that's something that could be worked on.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has been integral to our sales structure, making it easier for the team to collaborate and keeping everything organized.
Streamlined Sales Management with Intuitive CRM
What do you like best about the product?
I like how HubSpot Sales Hub offers an intuitive design and robust automation features. The real-time engagement alerts and seamless CRM integration are fantastic for simplifying sales management. It also boosts productivity for both marketers and salespersons. I appreciate that it integrates smoothly with other tools like Gmail, Outlook, Slack, and Zoom for effective communication and workflow automation. The initial setup was very easy, thanks to the clear onboarding steps and helpful tutorials.
What do you dislike about the product?
HubSpot Sales Hub needs to improve in areas like pricing flexibility, deeper customization options, smoother third-party integration options, and enhancing the mobile application experience.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for contact and lead management. It solves manual follow-ups, missed opportunities, and a lack of visibility into the sales pipeline.
Effortless Sequencing and Reporting, Incredibly Easy to Use
What do you like best about the product?
Sequencing with automated follow-ups
Reports
Ease of use
Reports
Ease of use
What do you dislike about the product?
A few restricted features on Sequencing are where we are unable to download the open rate contacts in excel
What problems is the product solving and how is that benefiting you?
Helps with bulk emailers
Contact mapping
Mapping deals and activities of individuals
Contact mapping
Mapping deals and activities of individuals
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