Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Boosts Sales with Seamless Tracking and Integration
What do you like best about the product?
I appreciate how HubSpot Sales Hub enables me to track every detail of a contact, company, or deal, and connect this information to specific marketing and sales initiatives. This feature is incredibly valuable for reporting on the effectiveness of these initiatives to leadership. I also value the pre-built templates and snippets which facilitate easy communication with prospects, enhancing Sales outreach. The product's ability to show which contacts are part of a given audience or list and how they progress through the lead and sales funnel adds another layer of insight into our campaign effectiveness. Furthermore, the integration with tools such as Slack, LinkedIn, Google, Facebook, and ChatGPT enhances workflow by providing seamless information sharing and data referencing capabilities. The quick deployment and out-of-the-box readiness made it perfect for us as an earlier-stage company, giving us all we needed from the start.
What do you dislike about the product?
I find the reporting capabilities in HubSpot Sales Hub lacking, particularly regarding email sends per Account Executive (AE). Currently, the reports are limited to tracking Sales email opens and clicks, which is not as comprehensive as needed.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to analyze sales KPIs and monitor deal progression. It helps understand pipeline impacts, enables easy communication with prospects, and connects contact details to marketing and sales initiatives, allowing effective performance reporting to leadership.
All-in-One Integration and Task Management Made Easy
What do you like best about the product?
The integration with different applications from ordering, outlook, calling and messaging. The ability to easily manage your tasks and have one system house all of your activities.
What do you dislike about the product?
Reporting - the ability to create a report to successfully capture all of the necessary information within one report.
What problems is the product solving and how is that benefiting you?
Track and implement tasks for daily outreach to our customer base.
Powerful for Sales, But Learning Curve Exists
What do you like best about the product?
I appreciate how HubSpot Sales Hub allows me to effectively manage sales and prospects through its various features. One of the standout aspects is its segmenting capability, which helps me summarize information based on specific criteria, making data management much more streamlined. I love how email sequences enhance my outreach efforts, allowing me to speed up the process and reach out to clients more efficiently. Another beneficial feature is the tasks management system, which keeps my workflow organized and up-to-date, significantly boosting efficiency for both me and my team. These features combined offer me a comprehensive toolset to handle client communications like emails and calls more effectively.
What do you dislike about the product?
I find the lack of SMS integration with the phone numbers on file to be a limitation, as it would enhance communication capabilities. Additionally, an auto dialer feature would be beneficial for teams involved in outbound calling and outreach, making the process faster and more efficient. Initially, I found the setup process for HubSpot Sales Hub quite complicated due to the absence of training, which is particularly challenging for new users. HubSpot Sales Hub is not very user-friendly, requiring me to teach myself everything.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for managing sales, prospects, data records, and client communications efficiently. Segments summarize data, email sequences expedite outreach, and tasks keep my workflow organized and up-to-date, benefiting my team.
Robust Product Offering That Elevates Our Workflow
What do you like best about the product?
I really appreciate how comprehensive the product offering is. It covers everything from CMS and CRM to business operations reporting. It's also pretty intuitive, although you do have to keep up with feature updates (sometimes UI changes unexpectedly, but always improves UX). I use it daily for a variety of tasks.
What do you dislike about the product?
I would like to see more fully developed integrations, particularly with Zoom's product line. While there are some workarounds for the current limitations, they often require manually piecing together data, which is not ideal and can be imperfect.
What problems is the product solving and how is that benefiting you?
This tool allows us to clearly see how our marketing materials influence the pipeline and ultimately contribute to closed deals. It helps us understand the connection between our marketing efforts and actual business outcomes.
Intuitive UI and Effortless Reporting Make Work a Breeze
What do you like best about the product?
The ease of use and the UI is great. I like the reporting and activity feed features
What do you dislike about the product?
the reporting is nice, but could have a little more custom ability
What problems is the product solving and how is that benefiting you?
Keeping track of all of my leads and who is engaging with my content
Intuitive and Scalable Solution with Advanced Configuration
What do you like best about the product?
Easy to use, but can configure advanced settings if you need. Easy to scale, and very intuitive.
What do you dislike about the product?
Can sometimes be unclear where something has gone wrong if there are errors.
What problems is the product solving and how is that benefiting you?
Tracking all my customers and their renewal date, ARR, and main contacts.
User-Friendly and Intuitive Experience
What do you like best about the product?
User Friendly, Easy to use, Self intuitive
What do you dislike about the product?
Some things are very basic. Especially the dashboard limitations,
What problems is the product solving and how is that benefiting you?
It gives a clear view on contact and company level.
Easy Setup and Effective AI Features, Minor Template Hurdles
What do you like best about the product?
I really appreciate the AI email assistance feature in HubSpot Sales Hub, which significantly speeds up communication time with customers. This feature is not only efficient but has also proven to be quite reliable, as I haven't encountered too many issues with it yet. Additionally, I find HubSpot Sales Hub easy to navigate, which makes my experience smoother and more efficient, enhancing overall productivity. The initial setup was also straightforward and easy, which made transitioning to HubSpot Sales Hub a hassle-free experience.
What do you dislike about the product?
I feel that creating templates within HubSpot Sales Hub is not as straightforward as it could be. It seems like the process could be streamlined and made more user-friendly to enhance efficiency and ease of use.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to organize and enhance communication with customers, benefiting from AI email assistance and easy navigation.
Streamlined Sales Tracking with Stellar Support
What do you like best about the product?
I find HubSpot Sales Hub incredibly easy to use, which is crucial for managing our sales activity and funnel efficiently. It is a platform clearly designed with the end user in mind, ensuring that everything needed for effective sales management is easily accessible. Additionally, I appreciate the constant updates that HubSpot Sales Hub receives, as these updates continually refine and improve the product, keeping it at the cutting edge of sales solutions. The support provided by HubSpot is fantastic, ensuring that any issues or questions are promptly and effectively addressed. Moreover, the group trainings offered by HubSpot are highly beneficial, fostering a deeper understanding of the platform’s features and capabilities, which enhances our team's ability to leverage the software effectively.
What do you dislike about the product?
I would like attachments in HubSpot Sales Hub to flow upwards through the system. Currently, if I attach a document at the ticket level, it stays there and isn't visible at the deal or company levels. This causes issues when senior team members are searching for specific documents, as they have to dig down into the ticket level where documents are stored. It would be very helpful to have document storage and visibility that extends across different levels or stages within HubSpot Sales Hub.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track sales activity, maintain accountability in my team, and manage our sales funnel and pipeline. It helps with composing outreach emails and automating prospecting processes, enhancing overall team efficiency.
Effortless Tracking, Needs Report Flexibility
What do you like best about the product?
I find HubSpot Sales Hub easy to use, which greatly enhances my experience and efficiency in handling customer success activities. The platform's usability ensures that tracking meetings, whether past or upcoming, and engaging through email or direct meetings, is seamless and straightforward. This ease of use is crucial for managing our internal processes, particularly in flagging at-risk accounts and creating tasks based on specific internal thresholds tailored for our customer success managers. Additionally, I appreciate the reporting capabilities of HubSpot Sales Hub. The available reports offer valuable insights and contribute greatly to our ability to make informed decisions regarding account management and strategy development.
What do you dislike about the product?
I find the lack of dynamic formula fields in reports within HubSpot Sales Hub limiting.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for tracking meeting engagements and flagging at-risk accounts, simplifying my workflows and enhancing reporting with ease of use.
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