We use the solution to manage our prospecting and identify the entire sales lifecycle for a prospect.
Sales Hub Enterprise
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Manages prospecting and identifies the entire sales lifecycle for a prospect
What is our primary use case?
What is most valuable?
The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers.
The most valuable features in this solution are the activity tracking for a particular prospect, deal sizing, deal valuation, the entire ecosystem of the deal, and the contact person associated with the deal.
The tool is quite user-friendly. When we started using it, it was quite clear how to use it. It is a very user-friendly platform, so adopting it had no significant issues.
One valuable feature is that it automatically integrates into HubSpot when you write an email to a prospect and include a specific email ID. This gives clear insights into ongoing communications, eliminating information hiding. This feature helps in understanding the entire historical aspect of a prospect, even if the person originally handling it is unavailable.
What needs improvement?
The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
The tool is quite stable. I rate it an eight point five out of
What do I think about the scalability of the solution?
I rate HubSpot Sales Hub's scalability an eight out of ten. My company has 15 users who use it daily.
How are customer service and support?
The solution's support is quite responsive. Whenever we raise tickets or report issues, there is a quick response regarding managing and resolving them. We haven't had any issues on that front.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our previous solution didn't provide a holistic viewpoint of Sales CRM, so we moved to HubSpot Sales Hub. The licensing fees also influenced our decision.
What about the implementation team?
A HubSpot integrator helped us with the deployment.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing offers value.
What other advice do I have?
The solution is good for CRM purposes. HubSpot Sales Hub is quite innovative and provides many data insights on managing prospecting, contacts, activities, etc. I rate it an eight out of ten.
Good for small to large sales team
What do you like best about the product?
very easy to use and train new team members.
Comprehensive software for both sales and marketing
Comprehensive software for both sales and marketing
What do you dislike about the product?
when coping a template the size/boldness of the fonts change
What problems is the product solving and how is that benefiting you?
having all the sales marketing data in one software.
A frequent hub spot user and loving it due to the easy interface
What do you like best about the product?
Easy to navigate and user-friendly.
Effective contact management and sales tracking.
Efficient tools for lead nurturing and email campaigns.
Pipeline management, email tracking, and meeting scheduling.
Seamless connections with HubSpot tools and third-party apps.
Responsive and helpful service.
Personalized views for key metrics.
Ideal for businesses of all sizes.
Effective contact management and sales tracking.
Efficient tools for lead nurturing and email campaigns.
Pipeline management, email tracking, and meeting scheduling.
Seamless connections with HubSpot tools and third-party apps.
Responsive and helpful service.
Personalized views for key metrics.
Ideal for businesses of all sizes.
What do you dislike about the product?
Nothing as of now. Only sometime you need to buy the packs to call all different regions
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub addresses issues with lead management, sales pipeline organization, and automation. It centralizes customer data and offers detailed analytics, enhancing efficiency and decision-making. These advantages improve sales productivity, streamline workflows, and increase conversion rates, resulting in better sales performance and more effective customer relationship management.
Amazing Product & Service
What do you like best about the product?
Ease of Use
Integrations
Ease of Implementation
Customer Support
Integrations
Ease of Implementation
Customer Support
What do you dislike about the product?
There is nothing specific to dislike as it's best in the market.
What problems is the product solving and how is that benefiting you?
Single Platform for Enhanced Internal Ops
Best in Class CRM with Great Sales Features
What do you like best about the product?
HubSpot is benchmark setter in CRM industry and always keeps on improving the features. Sales Hub is the great example of it.
What do you dislike about the product?
Nothing to dislike about it as of now but pricing plans can be more effective.
What problems is the product solving and how is that benefiting you?
As we all know HubSpot is benchmark in the industry, we have been able to plan our sales funnel effectively with advanced features available in Sales Hub.
HubSpot: The Super App for Sales & Marketing
What do you like best about the product?
I like every feature that HubSpot provides, mostly I love the Sales features.
What do you dislike about the product?
Nothing to not like as of now. However, I would love to see reduced latency in report/dashboard refresh.
What problems is the product solving and how is that benefiting you?
It is solving a variety of problems for our organization.
Flexible and Intuitive
What do you like best about the product?
HubSpot is easy to use and their support team is timely and helpful. Integrations are easy and it's one of my go-to tools to use.
What do you dislike about the product?
HubSpot Sales Hub can be overwhelming at first if you're not used to it, but their team really helps to simplify a complex, powerful software. Check out their trainings and resources. 9/10 you'll find exactly what you need to help get you going. If not, their support is amazing!
What problems is the product solving and how is that benefiting you?
HubSpot helps keep track of contacts, segment lists, and has powerful reporting.
Fantastic prospecting software
What do you like best about the product?
love the prospecting views, sequencing abilities, and activity log.
What do you dislike about the product?
only one sequence at a time, some features are limited.
What problems is the product solving and how is that benefiting you?
all in one tool so we have complete visibility into our marketing and sales efforts.
The Best CRM I've Used
What do you like best about the product?
For Gen Z people entering the sales world, we know one thing - good vibes are key, and HubSpot has good vibes. To translate, HubSpot has the best UI/UX. From the ease of tracking emails, calls, and more from my inbox, to monitoring deal status, to account management automations, this thing has it all. I managemy entire day through HubSpot, and it's made me a better salesperson, partially because I'm able to see data about my performance through the reporting feature, and make measurable, reasonable goals based on that data.
What do you dislike about the product?
There are some downsides. I feel like one or more features can go down regularly, but HubSpot is always sure to let you know they're aware of issues and that their teams are working on fixing them. It works better in original Outlook than the 'New Outlook'. I have issues where the HubSpot window now partially covers the email instead of going to the side.
What problems is the product solving and how is that benefiting you?
I'm a very distracted salesperson, so Sales Hub helps me stay organized and on task throughout the day.
Great to manage leads form different places, sales, marketing them, process them in our events, tec.
What do you like best about the product?
It's a great way to automate processes in our lead-to-customer journey, Hubspot can make your life easier with the task assignment and the automated process you can program so many people in your organization to be informed and do their part to help our new customers and old ones.
It has a simple and friendly way to teach you when you open a new feature for the first time so my new coworkers can learn easily how to navigate the CRM.
It has a simple and friendly way to teach you when you open a new feature for the first time so my new coworkers can learn easily how to navigate the CRM.
What do you dislike about the product?
In the forms, you can't put a form with multiple choice and a field for others that can be opened to add some text to let the lead client inform us more.
The invoice is not useful if you work in México, you can't use it.
The invoice is not useful if you work in México, you can't use it.
What problems is the product solving and how is that benefiting you?
You can see the journey your leads and customers have with you, it's great to see they open and how much time they see your documents that were sent to them, the mail feature its powerful and helps you connect professionally and easily.
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