We use the solution to manage our prospecting and identify the entire sales lifecycle for a prospect.
Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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A powerful tool to empower sales department
What do you like best about the product?
I would say the best tool regarding HubSpot Sales Hub is the sequence function included in the paid seat.
This really helps save our sales reps time when managing leads. It automized the whole process of following up with leads and without missing any opportunities.
This really helps save our sales reps time when managing leads. It automized the whole process of following up with leads and without missing any opportunities.
What do you dislike about the product?
The paid seat function consists some of the important and easy to use function such as propspect tool or template. Some users might not be tech-savvy enough to use functions such as sequence. However, template would be an easy to use function. The paid seat license fee could be a financial entry barrier to unleash the sales hub full potentials in my opinion.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helped us manage all the leads and deals in a systematic environment.
The company I am working at used excel sheet to do data management in the past. HubSpot sales hub really provide a more transparent and clear insights for our business potentials.
The company I am working at used excel sheet to do data management in the past. HubSpot sales hub really provide a more transparent and clear insights for our business potentials.
Daisy Communication Ltd review
What do you like best about the product?
The platform is very useful in measuign sales, metrics, performance activity. The platform is a very efficient resource in our company used on a daily basis by all the depatments.
What do you dislike about the product?
Maybe have the fetures a little larger in size, seems too small. ALso maybe have the menu accross and not sideways.
What problems is the product solving and how is that benefiting you?
We have pre set dsashboards that show and pick up on sales daily. Brilliant platform
HubSpot Sales Hub has the features I need in an easy-to-use interface at an affordable price
What do you like best about the product?
The easy integration with Outlook email helps keep our CRM data up-to-date. We use the Sequence automations daily. They're easy to use and the out-of-the box analytics help us keep tabs on sales campaign performance. Integrations with LinkedIn Sales Navigator and with buyer intent data from G2 and ZoomInfo round out the real-time data we can leverage when planning our prospecting efforts and moving potential customers down through our sales funnel. The Prospecting dashboard gives team members a good overview for managing their work. The Deals page summarizes key metrics to give a good sense of the health of your sales pipeline, at a glance. Do I have to pick just one thing I like best?!
What do you dislike about the product?
The only dislikes I can think of are related to features only available under the Enterprise license that I wish I could access with a Professional license plan.
What problems is the product solving and how is that benefiting you?
We previously used another CRM product (a leading SaaS provider) and a different sales engagement/enablement platform (a fast-growing leader). We had already paused our sales platform and were ready to look at alternatives for a CRM. We wanted more ease-of-use, better UX, less complexity in reporting, and a more affordable price point for our small company. HubSpot stood out, and with the lower overall cost for the CRM/Marketing Hub, we were able to justify adding in Sales Hub to manage and track our sales processes. The sales enablement features have been a big help to us, as we've been able to reautomate certain campaign activities and increase our proscpecting coverage again.
Hubspot is great for tracking emails and correspondence for customers!
What do you like best about the product?
I love the ability to send emails, create customer tasks, deals, and custom lists. It is very user friendly and the integrations between other software makes it super easy. I use Hubspot in my everyday tasks multiple times a day! The implementation for my team has been seamless with very few questions coming up. It's been so great, I haven't had to reach out to customer support at all.
What do you dislike about the product?
Sometimes the email capabilities for my customer use are restricting.
What problems is the product solving and how is that benefiting you?
The CRM portion is benefiting me the most in addition to being able to create tasks and deals for customers.
Hubspot everything you need in one place
What do you like best about the product?
What I really like about Hubspot is that you can find everything in one place, no more importing from CRM to Sales tools. It's super easy to navigate through the platform and integrates seamlesly with other tools. I use it daily to organise my workflow and keep on top of my pipeline. The customer support is reliable and answers super fast.
What do you dislike about the product?
There's nothing in particular I dislike.
What problems is the product solving and how is that benefiting you?
Hubspot helps to treamline the process of capturing, organizing, and tracking leads, ensuring no potential sales opportunity is missed. In addition to automating repetitive tasks such as follow-up emails and meeting scheduling, freeing up time for sales teams to focus on high-value activities. The tool also provides clear visibility into the sales pipeline, allowing for better forecasting and management of sales activities.
Current user
What do you like best about the product?
I like the most the flexibility of the tool
What do you dislike about the product?
You need to work in the support and the prices
What problems is the product solving and how is that benefiting you?
Providing tool for a quick contact with clients and have a trace for the interaction with the sales force
Best CRM for B2B Use Case
What do you like best about the product?
Great for sales folks specially b2b use case. UI, Interface, support and analytics are greater than any competitor
What do you dislike about the product?
frequent downtime is one of the downside
What problems is the product solving and how is that benefiting you?
Managing complex lead lists, and accounts lists is easier. analytics is very helpful
HubSpot's Basic Plan is Great for Small Businesses
What do you like best about the product?
HubSpot Sales Hub streamlines sales processes with automation, analytics, and integration.
What do you dislike about the product?
The pricing can be a bit steep for small businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
It solves the challenge of managing customer relationships effectively.
Manages prospecting and identifies the entire sales lifecycle for a prospect
What is our primary use case?
What is most valuable?
The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers.
The most valuable features in this solution are the activity tracking for a particular prospect, deal sizing, deal valuation, the entire ecosystem of the deal, and the contact person associated with the deal.
The tool is quite user-friendly. When we started using it, it was quite clear how to use it. It is a very user-friendly platform, so adopting it had no significant issues.
One valuable feature is that it automatically integrates into HubSpot when you write an email to a prospect and include a specific email ID. This gives clear insights into ongoing communications, eliminating information hiding. This feature helps in understanding the entire historical aspect of a prospect, even if the person originally handling it is unavailable.
What needs improvement?
The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
The tool is quite stable. I rate it an eight point five out of
What do I think about the scalability of the solution?
I rate HubSpot Sales Hub's scalability an eight out of ten. My company has 15 users who use it daily.
How are customer service and support?
The solution's support is quite responsive. Whenever we raise tickets or report issues, there is a quick response regarding managing and resolving them. We haven't had any issues on that front.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our previous solution didn't provide a holistic viewpoint of Sales CRM, so we moved to HubSpot Sales Hub. The licensing fees also influenced our decision.
What about the implementation team?
A HubSpot integrator helped us with the deployment.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing offers value.
What other advice do I have?
The solution is good for CRM purposes. HubSpot Sales Hub is quite innovative and provides many data insights on managing prospecting, contacts, activities, etc. I rate it an eight out of ten.
Good for small to large sales team
What do you like best about the product?
very easy to use and train new team members.
Comprehensive software for both sales and marketing
Comprehensive software for both sales and marketing
What do you dislike about the product?
when coping a template the size/boldness of the fonts change
What problems is the product solving and how is that benefiting you?
having all the sales marketing data in one software.
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