Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Hubspot is easy!
What do you like best about the product?
I like how easy it is to use the platform.
What do you dislike about the product?
Customer success is not great, they charge for everything.
What problems is the product solving and how is that benefiting you?
Cost!
Intuitive, easy to use
What do you like best about the product?
The interface is very user friendly and easy to learn how to use for first-time HubSpot users. Our team has zero adoption issues.
What do you dislike about the product?
Some reporting gets thrown off based on our workflows. For example, we have a workflow setup to automatically assign MQL as lifecycle stage to inbound demo requests. However, if the lead is clearly not in ICP we will move it back to Lead or Subscriber. The issue then becomes, when we use the Hubspot analytics report to look at MQL conversion rate, it doesn't let you filter out MQLs that moved back a stage. Not a major issue as we can workaround this but I do wish I can trust the reporting and customize filters even further without having to change existing workflows.
What problems is the product solving and how is that benefiting you?
Managing our deal pipeline and customer interactions in a single place.
Overall a good experience!
What do you like best about the product?
The ability to tie together marketing and sales activities and improve visbility for sales.
What do you dislike about the product?
The customization limitations of the leads object.
What problems is the product solving and how is that benefiting you?
The ability to track sales activities as well as lead quality and progression through the sales funnel.
Powerful CRM for Onboarding
What do you like best about the product?
The email marketing automation is great! It has helped us boost several things in sales and onboarding new clients. Another great benefit is the user control, you have full power to add someone without risking sensitive information because you can customize the permissions and all. We also love the email open rate and overall stats, we can easily track client communications because our managers are all connected and all stays in one place.
What do you dislike about the product?
It would be great to be able to play videos within emails, currently they open on a separate page but no big deal. The dashboard customization could be better too.
What problems is the product solving and how is that benefiting you?
Automating email campaigns as well as organizing our client database and keeping it updated
The Best In the Market
What do you like best about the product?
Single tool to manager , follow up and review performance
What do you dislike about the product?
Adding multiple phone number while creating contacts
What problems is the product solving and how is that benefiting you?
Follow Up, Data management
Easy to use
What do you like best about the product?
Tasks and customer info are easy to find and complete
What do you dislike about the product?
Integrations can sometime be difficult to add.
What problems is the product solving and how is that benefiting you?
They have made it easier to convert prospects into customers by having all revelant information displayed before and during interaction with prospects.
Great and Easy to Use
What do you like best about the product?
It provides easy tools to manage new clients
What do you dislike about the product?
I would like to see more AI tools to streamline my lead processing.
What problems is the product solving and how is that benefiting you?
It provides a centralized tool that allows us to manage all of our contacts. Further, I utilize forms as an potential client intake form at trade shows.
Great and easy to implement CRM tool
What do you like best about the product?
I love the simple ability to track contacts and leads without too much extra fluff getting in the way
What do you dislike about the product?
I find the ability to search by phone number to be very challenging, this should be a simple search function but rarely works
What problems is the product solving and how is that benefiting you?
Keeping track of clients and sales cycles
The best business tool
What do you like best about the product?
It's ease of use and possibilities. Setting up ticket system and automations was a pleasure.
What do you dislike about the product?
Most features are blocked away on higher tiers of accounts.
What problems is the product solving and how is that benefiting you?
Deals tracking, ticket system
Great tool to unlock automation of your personal communication
What do you like best about the product?
It's cheaper than Salesforce and easier to use. Additionally, when it comes to useful features Sales Hub lets you connect your personal inbox and send bulk emails from it.
What do you dislike about the product?
Can be expensive, especially for additional users plans.
What problems is the product solving and how is that benefiting you?
It helps in lead management, email tracking, and sales automation.
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