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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sergeja P.

All-in-One CRM That Integrates Seamlessly

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
All CMR in one spot, I use it every day for my work, easy to integrate with other tools I use.
What do you dislike about the product?
The fact that it can be quite expensive for a startup.
What problems is the product solving and how is that benefiting you?
All our CRM in one place, especially tracking.


    Dilshad A.

Effortless Deal Tracking and Pipeline Management in One Place

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using HubSpot Sales Hub for over four years, and what I like most is how easy it is to track deals, manage my pipelines, and keep a clear handle on revenue forecasts all in one place.
What do you dislike about the product?
Honestly, not much to complain about. Every now and then, I just find myself wanting a slightly quicker way to get to what I need.
What problems is the product solving and how is that benefiting you?
It helps me keep track of deals and forecasts without things slipping through the cracks, so I’ve got a much clearer picture of where everything sits. With our sales, marketing, and service data all in one system, I’m not juggling spreadsheets or guessing where things are, and reporting becomes a lot easier.


    Conimby .

Seamless Integration with Other Tools

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
seamless integration with other tools, especially AI tools
What do you dislike about the product?
did not come with an inbound phone number for inbound sales calls
What problems is the product solving and how is that benefiting you?
We looked into it for our inbound sales call volume. We needed a solution and Hubspot provided some utilization but not all.


    Information Technology and Services

Hub Spot Discoveries

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful aspect of HubSpot is the ability for information to be organized and linked so that members of the team can find all necessary information in one place.
What do you dislike about the product?
I think I would have to say that what I dislike the most about Hubspot is some of the unecessary components that you cannot remove that clutter your system. As well as the fact that it allows duplicate inventory to be created.
What problems is the product solving and how is that benefiting you?
HubSpot keeps all the information in one place so that I can reference anything about the client that I need in a more efficient way.


    Felipe C.

Effortless Implementation and User-Friendly Design

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity to implement and use.

I really like the sequences feature and how easy it is to interact with the 3 different main objects. Contacts, Companies and deals.
What do you dislike about the product?
1. There should be a way to prevent people from booking meetings with personal emails.
2. You could do a better job organising companies when you import them from an external source at scale.
What problems is the product solving and how is that benefiting you?
Contacting users at scale and keeping organised when collaborating with prospects and clients.


    Real Estate

Effortless Lead Management and Streamlined Follow-Ups

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
The nice part about HubSpot sales hub is it makes following up with leads and filtering them much easier.
What do you dislike about the product?
I'd like it to be a bit more gamified and track commissions & such more accurately within it.
What problems is the product solving and how is that benefiting you?
Allows us to track performance of sales people


    Mary S.

Helps me manage my leads, contacts and opportunities

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how effortlessly it tracks every email I send, making it much easier to import new leads and contacts. This allows me to concentrate on selling rather than wasting time on tedious data entry tasks.
What do you dislike about the product?
As a relatively light user, I haven't encountered any real downsides. However, the sheer number of features can feel a bit overwhelming and complex at times. I primarily use it as a CRM to manage my customers and to keep a record of the individual emails and calls I have with them. Since I don't run email campaigns, I occasionally find the interface to be more complicated than I need.
What problems is the product solving and how is that benefiting you?
As the sole member of my department in an organization that previously lacked both a CRM and a sales department, I have found HubSpot to be invaluable. It has played a crucial role in helping me build lists of leads and contacts, as well as in tracking all lead generation activities.


    Julia B.

Pipeline Clarity, But Business Merger Needs Improvement

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I value the structured and clear view of the pipeline that the HubSpot Sales Hub provides. This is essential for efficient management and allows for an easy and immediate understanding of where each deal is within our sales process. This clarity in the status of deals really facilitates our strategies, as it helps us accurately forecast future sales and adjust our approaches as needed. I also appreciate how this organizational structure perfectly aligns with the way we manage our sales, resulting in a smooth and informed integration into our workflow.
What do you dislike about the product?
I don't like the lack of possibility to merge deals. When a contact converts twice on the same landing page at the same time, two separate deals end up being created. It would be useful if we could merge them into a single deal in the same way we can do with contacts. This would help avoid the need to clean the data in a more laborious way.
What problems is the product solving and how is that benefiting you?
The HubSpot Sales Hub improves pipeline visibility and contact management with sales data. The structured view of the pipeline and clarity of deal status help in sales forecasting, providing efficient lead management with my team.


    Internet

All-in-One platform for Sales and CS

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
I like that everything in HubSpot Sales Hub is in one place, which makes it easy to maintain a clear overview of all sales activities & deals. The ability to manage multiple teams and pipelines is a huge advantage. The integration with other tools creates a smooth workflow between marketing, sales, and customer success.
What do you dislike about the product?
One aspect of HubSpot Sales Hub I find challenging is managing renewals for our multi year contracts. The process isn’t as intuitive as other parts of the platform, which can make tracking and coordinating renewal activities more cumbersome than I would like as I have to build workflows and workarounds to auto-create and populate new deals.
What problems is the product solving and how is that benefiting you?
Having all contacts, deals, pipelines, and team activities in one platform eliminates the need to juggle multiple tools and spreadsheets. This visibility makes it much easier to track progress, prioritise tasks, and ensure nothing falls through the cracks.


    Tiago L.

Comprehensive Solution with Every Feature You Need

  • November 23, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how comprehensive it is; it seems to offer every function you could possibly need.
What do you dislike about the product?
I find it somewhat challenging to use. I often end up spending more time than I anticipated trying to figure out specific functions and how to operate them.
What problems is the product solving and how is that benefiting you?
I appreciate being able to store all my clients' information and data in a single location, which is incredibly important to me. This not only saves time and effort but also helps safeguard my clients' personal details.