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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Chris M.

Great tool for sales and marketing

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Super easy to configure. Even if you dont know where a setting is, you can typically find it within a few clicks since intuative links are placed where you would need them. There are lots of pre-built reports and it's easy to build your own. The sales and marketing function work seamlessly. Lots of available integrations that are easy to set up. This is way easier than using Sales Force.
What do you dislike about the product?
They still dont have a way to show how much your pipeline has increased or decreased over time. For example, if I just wanted to see how many dollars were added in a single month, this tool cant do that. There are a lot of clunky work-arounds but they still wont give you the exact data you are looking for.
What problems is the product solving and how is that benefiting you?
A one stop shop that gives me almost everything that I need to run my sales organization. I can track overall sales pipeline and the individual metrics for each of my sales reps.


    Ricardo F.

Great tool with a lot of benefits

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and capabilities that allow.
What do you dislike about the product?
Sometimes it can get a little bit messy.
What problems is the product solving and how is that benefiting you?
It allowed the manage and updating of processes of sales


    Pharmaceuticals

HubSpot is a decent budget-friendly option for managing a sales funnel

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
The layout is intuitive and flexible to allow an administrator to start overseeing the building of a new funnel quickly. The data is also organized well and integrations enable the overall process to be more fluid.
What do you dislike about the product?
There is some redundancy with adding information into fields but perhaps advancements in AI can minimize the need for it. Specialized templates for certain industries like biotechnology or pharmaceuticals would be a nice addition and minimize the time involved in customizations.
What problems is the product solving and how is that benefiting you?
It helped solve the need for a budget friendly option that I could initially deploy at no cost, then have manageable spend as the need for access increased within my organization.


    Ryan M.

Lifeblood of our sales organization

  • January 16, 2025
  • Review provided by G2

What do you like best about the product?
Task/Call queue - ability to sort tasks by custom queue. Sequences are fairly simple to create and implement.
What do you dislike about the product?
Unless you do more extensive training, it can be little confusing in regards to the difference between contacts and leads, and when to use each.
What problems is the product solving and how is that benefiting you?
Keeping track of different types of calls by product and assigning meetings to different AE's automatically. Helps us make the lead assignement fair with round robin feature.


    Alex S.

More than just a CRM

  • January 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how hubspot is able to link with our other platform like gong and twilio. I also like how hubspot has so many features that aren't just a CRM and allows me to market to others.
What do you dislike about the product?
I don't like the task portion of Hubspot. It is where I do the most of my work but I feel like it is very limited compared to the other parts fo hubspot. For eaxmple when I'm searching for companies and contacts I can't filter based on task title. I think that is weird. I should be able to do that.
What problems is the product solving and how is that benefiting you?
Hubspot is what allows me to very easily contact all my contacts within days who are all over the country. Instead of having to scower the web for phone numbers it allows me to have it all centralized within one platform for my ease. It also allows me to track all my deals making sure I'm staying up to date which each and every one of them.


    Sushant D.

HubSpot Sales Hub: Good Sales Tool Good Features but Price is a Barrier

  • January 10, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub has been a huge help in our sales process. We have great visibility into our pipeline so we can track deals better. Email templates and automation saves a ton of time so we can communicate consistently. Integration with our CRM brings everything together so we can see customer interactions and team collaboration. There’s a small learning curve but it’s worth it because it’s so efficient.
What do you dislike about the product?
The interface is clean and easy to use to manage deals and tasks. Automating email followups and scheduling has been a game changer so the team can focus more on nurturing leads. Having all customer data in one place is super helpful to reduce errors and team collaboration.
What problems is the product solving and how is that benefiting you?
It gets pricey as you scale or need more advanced features so not ideal for smaller teams. The lower tier plans have limited reporting so if you need more insight it can be a pain. For new users it can feel overwhelming to navigate all the tools and features but it gets better over time.


    Shyam K.

A great tool for Leads & Pipeline Management.

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
We are able to get a very clear view of entire pipeline of customers, easily helps is managing the customer engagements with the help of auomated emails & sequences. They have a great support team in case of any issues they are always willing to ge lengths to assist.
What do you dislike about the product?
Hubspot is on the pricier side if we compare it with other CRMs in the space & some tools can get overly complicated in terms of setup.
What problems is the product solving and how is that benefiting you?
With hubspot we are able to track the sales funnel pipeline, close rates, activities , engagements in a very unified manner. Its very user firendly & time saver. we are also able to intergrate our sales pipeline with our app so every thing can be managed by reps in a single space.


    Luke I.

HubSpot is great but watch our for their pricing strategy

  • December 18, 2024
  • Review provided by G2

What do you like best about the product?
HubSpot is an integrated solution that enables all customer contact to be in a single place.
What do you dislike about the product?
Their pricing strategy when you suddenly find a feature you want will cost you $50 a month extra per user.
What problems is the product solving and how is that benefiting you?
It takes all the spreadsheets and other manual systems out of the equation,


    Josef B.

Great to get you started

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Easy management of Contacts and Opportunities
What do you dislike about the product?
Basic functionality like the LinkedIn connection is on a higher price trier, link from Contacts to Companies is clunky
What problems is the product solving and how is that benefiting you?
The central hub for contacts & leads makes it easier to focus on advancing opportunities


    Diego P.

Robust CRM

  • December 13, 2024
  • Review provided by G2

What do you like best about the product?
It is very user-friendly, and dashboards and integrations are really easy to use even for people that never used it before. For my sales and marketing teams is a great tool to work together. Build the pipelines they need and connect all the data points.
What do you dislike about the product?
I think the cost is a little bit high. Of course, I understand that it is a very complete and robust tool, however, for small companies it can be pricy
What problems is the product solving and how is that benefiting you?
Our sales department is leveraging this tool to have their sales pipelines in place. Integrations with other tools + a centralized dashboard that connects all the data + automation features are the key points for them that make their job much easier to handle. Previously the team used project management tools, spreadsheets, and a lot of manual work to do all this. Now with Hubspot Sales Hub this is much easier for them.