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Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Effortless Navigation and Easy Access to Key Information

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy I can figure out who to reach out to. And how I can navigate through different information without having difficulty finiding notes and other information.
What do you dislike about the product?
Sometimes there's just too much information on screen, but they all seem to be useful. The UX seems too overwhelming.
What problems is the product solving and how is that benefiting you?
Currently, it's a bit difficult to send out messages and keep a tab open just for research. Prospecting really helps in this avenue.


    Kris H.

Email Automations That Truly Impress

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like the email automations capabilities of Hubspot
What do you dislike about the product?
I am generally happy wityh the HubSpot Sales solution
What problems is the product solving and how is that benefiting you?
organizing clients into structured usable database


    Dominique B.

Streamlined Sales and Customer Success, Needs More for Support CRM

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is simple to use and train, allowing us to easily onboard new employees who aren't familiar with it. It's not super complicated, which is great. I appreciate that it serves as a CRM bridge between our sales and customer success teams, keeping all relevant retailer information in one place. It lets us gather information needed for onboarding new retailers and foreseeing future outcomes, while leaving notes and staying organized across different teams. I also enjoy its easy-to-use dashboards, which are quite valuable. The 2FA is wonderful for keeping us GDPR compliant. Additionally, the coaching playlists we started using are really helpful when we're assessing performance.
What do you dislike about the product?
HubSpot Sales Hub is not robust enough to implement it as a support CRM for our Customer Support team, even though it does what it needs for the sales and Customer Success departments.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes retailer information, bridging sales and customer success teams for smoother transitions. It's easy for new employees to learn, supports inter-team communication, and helps with forecasting and organization. I like its simple dashboards, compliance features, and beneficial coaching playlists for performance insights.


    Daniel M.

Seamless Sales Automation with Smart CRM Integration

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Its integration with HubSpot's Smart CRM and its ability to unify and automate sales processes.
What do you dislike about the product?
The cost and pricing model, especially as the company grows or requires advanced features.
What problems is the product solving and how is that benefiting you?
Lack of efficiency and productivity of the sales representatives.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.


    Logistics and Supply Chain

Automation & Organization

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Overall ease of use. Love using sequences for prospecting and automating tasks.
What do you dislike about the product?
Customer support could be better. It would be nice to be able to get assistance through a phone call and not just via email. Issues are much easier to explain when talking with someone & having a dialogue vs. emails back & forth.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the biggest challenges I face on the sales team by automating repetitive tasks, organizing all contact and deal data in one place, and giving me clear visibility into my pipeline. It helps me prioritize high-quality leads, stay consistent with follow-up through sequences and reminders, and eliminate the risk of opportunities slipping through the cracks.


    Publishing

User-Friendly and Intuitive Platform

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about HubSpot Sales Hub is how user-friendly it is. Even though I never received any formal training from my company, I haven't found it necessary, since the platform's features are largely intuitive.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does NOT show monthly breakouts with revenue. As a salesperson, it would be helpful to see what my sales totals looks like per month.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to track my emails, providing concrete evidence to my upper management that I am actively making connections, reaching out, and fulfilling my responsibilities. This feature is especially important for me as a remote worker.


    Selvin R.

Comprehensive Sales Tool with Easy Setup

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub is an all-in-one platform where I can run marketing, sales, and customer support. I also appreciate being able to see my emails, messages, and calls all in one place. It's great for tracking things like website visitors turning into leads, which then turn into sales-qualified opportunities and deals. Plus, I can manage finances and track the numbers for the whole team.
What do you dislike about the product?
I think what can be improved is the sequences, if you can have the LinkedIn sequences also enabled within it? That'll be great.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for sales management. It helps in deal management, tracking communications with clients, and managing all sales interactions. It's an all-in-one platform for marketing, sales, and customer support with centralized emails, messages, calls, and lead tracking.


    Marketing and Advertising

Comprehensive CRM with a Learning Curve

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I have used HubSpot Sales Hub as our single source of truth to manage the entire customer lifecycle. As a sales rep, my favorite feature was the activity feed and email tracking with reminders, all in one place. I loved the ease of working on this from the Gmail or Outlook sidebar. The fact that I could update my contacts, deal stage, notes, and call logs from the sidebar of my Gmail inbox without needing to go into the CRM manually every time was super handy.
What do you dislike about the product?
One thing I found frustrating was auto associating emails to different contacts from the same company. If I am working on 2 different deals with the same company, HubSpot Sales Hub will log my emails with both deals automatically. To counter that, I had to manually uncheck the irrelevant deal in the sidebar every time I hit send, otherwise my deal timelines get cluttered with unrelated conversations. Also, the initial setup is not difficult but is overwhelming given the scale of features HubSpot Sales Hub has. It takes time to get acquainted.
What problems is the product solving and how is that benefiting you?
I used HubSpot Sales Hub for email tracking, meeting scheduling, and deal management, working as a personal command center.


    Somil G.

Intuitive UX, Effortless Lead Management

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I really like HubSpot Sales Hub for its intuitive and clean user interface, which makes it easy to navigate, even for new team members. The ease of use with HubSpot Sales Hub is impressive. We use it to manage our inbound and outbound leads, track deal pipelines, and automate key parts of our sales process. This has been incredibly valuable for keeping our team aligned, following up faster, and maintaining complete visibility into conversations and deal stages. Initial setup was very easy, and that's a big plus for us.
What do you dislike about the product?
Nothing particular
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage leads, track deal pipelines, and automate sales processes, helping my team stay aligned, follow up faster, and maintain visibility into deals.


    Evan J.

Easy to Use, Boosts Sales Success, User Friendly

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use HubSpot Sales Hub. It's very valuable for booking meetings and crushing quota. I find the context provided on each account and how it shows all prior outreach incredibly helpful. The initial setup was pretty easy. Overall, I think it's better than Salesforce despite some occasional bug errors.
What do you dislike about the product?
I sometimes have calls drop or prospects can't hear me. I also had trouble logging my emails, but I think I corrected the issue. There are some bug errors here and there but overall very smooth.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for outreach and organizing companies and prospects. It solves contact info issues and provides clarity on accounts. It's easy to use, offers helpful context on accounts, and shows all prior outreach, making it valuable for booking meetings and meeting quotas.