Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is great!
What do you like best about the product?
It's got plenty of features you can use as your business needs scale
What do you dislike about the product?
Bit of a steep learning curve to start with if not familiar with CRMs.
What problems is the product solving and how is that benefiting you?
It's integrates across out Website and used to schedule any appointments. Very helpful
HubSpot helps streamline collaboration across Marketing, Sales, and Support Teams.
What do you like best about the product?
Using HubSpot, my colleagues and I are able to track lead interactions (In my case, I'm a marketer, and can automate follow-ups, and gain insights into engagement levels), this ensures that our teams are always aligned. The integration with marketing tools allows us to nurture leads effectively, and we can also create custom report to have clear visibility into pipeline health and sales performance. Integrating with the platforms we already use for marketing was simple. I'm non technical, and could handle it without having to bother the IT team. Overall, HubSpot has been quite easy to use and keeps all stakeholders from account managers to our CS team all on the same page.
What do you dislike about the product?
One of the challenges we faced with HubSpot Sales Hub was choosing the right plan when upgrading from the free version. While the platform offers a lot of powerful features, it wasn’t immediately clear which plan would best fit our team’s needs. With so many options and tiered pricing, we found ourselves debating between different plans and features, unsure of what we truly needed versus what would be nice to have. The HubSpot team did give us a trial period, however with a lot of day-to-day work we had to handle on our end, we weren't able to really make the most out of the trial period. That said, once we settled on the right plan, the value HubSpot provides has been well worth it.
What problems is the product solving and how is that benefiting you?
Sales Hub helps us solve key challenges around team alignment and lead management. Before using HubSpot, we weren't using a CRM at all. The process was quite manual for us with GG Sheets and it was difficult to track interactions between marketing, BD, and customer support. A lot of the time, it led to miscommunication or missed follow-ups, especially as the team was growing and as new team members join/ex-colleagues leave. Now, everything is centralized. Our account managers, marketers, and consultants can see exactly where each lead or customer stands in the pipeline.
Why I like using Hubspot
What do you like best about the product?
the fact that I can access it on my phone whilst on the road or my lap top whilst doing presentations and or on the road
What do you dislike about the product?
sometimes when you are limited for time when entering New contacts it becomes time consuming
What problems is the product solving and how is that benefiting you?
if used correctly & consistantly it is a great tool to record meetings presentations conversations & upcoming contact where without it it would be difficult to track down information
A Work in Progress
What do you like best about the product?
In terms of looking for the data by the team it's easy to find when you get to familliarize Hubspot.
What do you dislike about the product?
Starting with it is somewhat tiresome beacause everything is all over the place.
What problems is the product solving and how is that benefiting you?
It makes managing sales data easier because they are all in one spot.
A great platform that does it all!
What do you like best about the product?
There are so many tools that our team uses and loves!
What do you dislike about the product?
It can be confusing to learn at first, but once you pick it up it's a breeze!
What problems is the product solving and how is that benefiting you?
It helps track our pipeline and keep our team organized and informed.
HubSpot has improved some of our business processes
What do you like best about the product?
we like to use hubspot sequences in worflows
What do you dislike about the product?
sometimes the API does not get repoerted to GOggle shets with our workflows. We dont have this issue with Zapier. Also It would be great to CC a second person onto sequences. Also I wish froms had condtional formatting and more formatting options. Such as a checkbox dropdown box
What problems is the product solving and how is that benefiting you?
We need to followup with our clients oftern, seqiuneces has hleped with this. I also like the customization
There is so much you can do, with access to many features making everyday life easier.
What do you like best about the product?
Insights into companies that we may have missed.
What do you dislike about the product?
Clunky to navigate. The ease of navigation can be lost on some people using it.
What problems is the product solving and how is that benefiting you?
It is making work quicker through its conversation intelligence and AI summing up.
Great tool for managing sales
What do you like best about the product?
Easy for collaboration between teams, dashboards and marketing interace
What do you dislike about the product?
Not easy to collate contacts and group update
What problems is the product solving and how is that benefiting you?
Tracking sales metrics
I use it daily as my main CRM for sales and marketing.
What do you like best about the product?
Its simple to use and learn. Its intuitive.Ease of integration.
What do you dislike about the product?
The initial data migration. The initial implementation and training.
What problems is the product solving and how is that benefiting you?
CRM needs.
Great all rounder software
What do you like best about the product?
Useful features and advanced tools to manage communication
What do you dislike about the product?
Limits applied for tiers and missing some integrations
What problems is the product solving and how is that benefiting you?
Reaching out to existing and new customers
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