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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Pretty good CRM

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
I like how it's a lot more flexible than Salesforce with customizing your own view and reports
What do you dislike about the product?
I don't feel like it has as many reports/dashboards, but that could be my organization not utilizing all the features
What problems is the product solving and how is that benefiting you?
It helps me keep track of my opportunities and contacts in deals.


    Mary N.

VERY EASY TO USE, WITH LOTS OF HELP WITHIN THE APP

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
THE IN APP DEMO VIDEOS ARE VERY HELPFUL IN NAVIGATING HUBSPOT AND WHAT FEATURES ARE AVAILABLE
What do you dislike about the product?
NOTHING, I HAVE ENJOYED THE EXPERIENCE, ESPECIALLY WITH HOW WELL IT WORKD WITH OTHER APPS AS WELL
What problems is the product solving and how is that benefiting you?
IT IS HELPING ME KEEP TRACK OF ALL BY COL CALLS PIPELINE AND THE NEXT ACTION TO PERFORM


    Broadcast Media

BEST CRM experience!

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
The features they offer are fenomenal!
I can't think of something I've wanted to acomplish that they're not already providing a solution for.
What do you dislike about the product?
Reporting can be the best and least favorite feature for me personally. It is not as friendly and easy to customize
What problems is the product solving and how is that benefiting you?
It keeps evetone so neatly organized, between updates, renewal needs, new prospective profiles, deals, even the great integrations with vendors we use [ie. pandadoc, slack, tactiq, etc]...


    Trevor R.

All in one

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
The tasks and deal flow ability and email tracking.
What do you dislike about the product?
The app is not very user friendly. Needs more.
What problems is the product solving and how is that benefiting you?
Keeping our team on the same page.


    Andrew U.

For Sales-Focused Teams It Works Well But With Limits

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
We have found it easy to get set-up and running with HubSpot Sales, adding in Contacts, Companies and Deals. So as a place in which to hold all our prospects and sales contacts it is ideal. During the implmentaion process we got help from Customer Support so that was a big help in dealing with some of the teething problems.

So for the user who is working from a Diary and Excel Spreadsheet then this is an easy first step.
What do you dislike about the product?
The cost is very high for what you get - so be carefull with the number of users who are given access.

The other issue is that the "Sales Hub" is only intended for sales, so once your deal gets past the stage of "Deal Done" the process that follows is not handled well. So for example, we have a deal to provide 20 days consultancy over the next 3 months - all the details of the deal and the costs are held in Hubspot, but the delivery stage falls outside.

So as a planning tool it is good, but perhaps it is based on the model where the salesperson gets the signed documents and that is his job done and he/she walks away. But real life is not like that and the deal is not really closed until it is paid.
What problems is the product solving and how is that benefiting you?
Central location of all customer / lead data


    Hanzala S.

Simple to use

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Seamless integration with CRM, making pipeline management incredibly smooth. the user-friendly interface makes adoption easy for teams of any size. Overall, it’s a powerful yet intuitive tool that keeps sales teams productive and focused on closing deals rather than juggling admin tasks.
What do you dislike about the product?
The pricing can be a bit steep, especially for scaling teams that need access to premium features.
What problems is the product solving and how is that benefiting you?
It solve the challenge of disorganized sales processes and inefficient follow-ups.

The detailed reporting also provides valuable insights, allowing us to refine our sales strategy and focus on what works best


    Computer Software

One of the best CRMs among the big shots

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Overall the CRM does the job of what you would export out of a CRM for sales, from filtering to updating contacts, adding notes and even reminders. The reports section is something that helps alot if your account is setup well, even the journeys.
What do you dislike about the product?
Too difficult for newbie to setup, you might require some professional help at start.
What problems is the product solving and how is that benefiting you?
Managing companies and contcats data and workflow from prospect to lead to customwr.


    Adeel C.

Helpful in gather data of customer and follow-up.

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Its helpful in your routine meetings and follow-up ,having a detail knowledge about customer.Easy for new commers to use .
What do you dislike about the product?
too long to create single customer.On time entry can be change
What problems is the product solving and how is that benefiting you?
we can esily find the meeting scheduled with our customer and can easily gets his previous meeting detail with leads status.


    Jeanette G.

Great system

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Helps us keep track of sales and our contacts
What do you dislike about the product?
Can be complicated to understand the layers of seats avaialble
What problems is the product solving and how is that benefiting you?
Keeping all of our sales prospects and opportunties in one place


    Information Technology and Services

HubSpot makes sales easier

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub makes it easy to stay on top of ongoing sales and deals.
What do you dislike about the product?
Not much that I dislike, perhaps some UI things.
What problems is the product solving and how is that benefiting you?
HubSpot has consolidated our sales efforts and made is easy to track what is going on across the board.