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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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4-star reviews ( Show all reviews )

    Mohit Y.

HubSpot Sales Hub: Proven asset for streamlining sales operations with AI wonders

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
• I just love how easy it is to use and how smoothly it fits right into our daily workflows. It never feels like a chore.
• This platform has really grown a lot in terms of features, which is awesome, but the best part is it still manages to feel super user-friendly.
• Honestly, the email tracking, those automated sequences, and the AI features have been total game-changers for how we engage with leads and get them to convert. We couldn't do without 'em now.
• Getting this set up was a breeze, and integrating it with our other tools like Slack, Zoom, and Salesforce has drastically cut down on all that annoying context switching. It's a huge time-saver.
• What's really great is that their customer support genuinely listens to long-term users. You can tell they're always evolving the tool based on what we say.
What do you dislike about the product?
• The reporting and analytics could definitely use more granular customization. It'd be great to drill down a bit further.
• It's a bit frustrating that some key features are locked behind those higher-tier pricing plans. It just makes it tougher for smaller teams trying to scale
• Sometimes the workflows feel like they lack the advanced logic you see in competitors like Salesforce or Zoho CRM.
• We've hit some occasional lag or syncing delays when working with third-party integrations. It's not constant, but it pops up now and then.
What problems is the product solving and how is that benefiting you?
• Our outreach is totally streamlined now thanks to the automated emails and follow-ups – it genuinely saves us hours every single week.
• We've got so much better visibility into our sales process; those clear pipeline views and performance dashboards make a huge difference.
• The call insights are brilliant for coaching our reps and really honing our messaging
• The AI handles so much of the busywork for us, like task reminders, enriching data, and prioritizing leads. It's a lifesaver.


    Mental Health Care

Formidable All-In-One CRM Solution

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
The sequencing function is a game-changer, allows you to pace your outreach efforts in a succinct and simple fashion. The ability to integrate the tool seamlessly with other platforms is beyond valuable. The ease of implementation is another massive plus for HubSpot. This has become our everyday solution for all leads as a team/company.
What do you dislike about the product?
It lacks truly intuitive tools that tracks the health of particular leads and when follow-ups and outreach is integral to moving the lead forward through the sales funnel. Customer support can be a bit of a lag as well.
What problems is the product solving and how is that benefiting you?
It provides an all-in-one solution for all marketing/sales leads in a single/uniform platform that the entire team can use every single day.


    Marketing and Advertising

Easy to use CRM with best in class support

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I have worked with major crm providers and hubspot stands apart ,its very convenient to use and even a non technical person can use it and if you are ever stuck in a particular task , there is always hubspot support to help you out. the utm parmaters integrated with hubspot lets me know sales touchpoints and important events can be tracked within activity centre . Consistent in providing updates like chatgpt,wizi ,clearbit integrations.
What do you dislike about the product?
I feel list building consumes some time (the time to populate the data).Similarly i feel while creating reports few properties are missing which i have access in lists.
What problems is the product solving and how is that benefiting you?
Hubspot is filling in the missing gaps in our sales process.i get to see a 360 view of all the activities a contact has done (like engagements , webinar registrations , resource downloads, email opens). the new wizi feature lets me even to get the summarization of their phone calls . i can add notes ,assign tasks to people in my company .


    Andre B.

Positive

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, Number of Features, ease of integration
What do you dislike about the product?
The deal view has to many information, should be simplier
What problems is the product solving and how is that benefiting you?
Organizing leads and setting up tasks


    Joe K.

Good crm

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Easy to overlook. One of the easiest crm to use
What do you dislike about the product?
Nothing pretty mich, I Like Almosen everything
What problems is the product solving and how is that benefiting you?
To Take notes and keep track


    Computer Software

Our Sales Brain!

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
We started a bit shy of implementig Hubspot as our CRM in our Startup, but as time passed and we used it more, we found it valuable to track our sales contacts and deals.
What do you dislike about the product?
The option tu customize everything is a two-way thing. For starters is waaaay too much, but after some time its a blessing. It adapts to our needs.
What problems is the product solving and how is that benefiting you?
We track any conversation or activity done on leads, and current clients.


    Laurence D.

Great CRM software, with multiple features

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Being able to see when and how customers are interacting with communications sent to them.
What do you dislike about the product?
There can be some learning required to utilise the service fully
What problems is the product solving and how is that benefiting you?
Just keeping an eye on all outreachwith clients, and able to identify leads by their score.


    Retail

Easiest CRM to use

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
Hub Spot was the easiest CRM that I have used in a long time if not ever. The user interface was very intuitive while still offering a ton of options to best utilize my time instead of wasting it all with endless searches.
What do you dislike about the product?
I have yet to find anything that is flawed with Hub spot other than I am still learning all of the benefits of the program. I know there is much more I can do and I am not taking advantage of it yet.
What problems is the product solving and how is that benefiting you?
Hub spot was able to manage and simplify my customer tracking as well as my sales process and tasks to be done.


    Jackson R.

A powerful all in one CRM for growing businesses

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
As a small business owner what i like most about Hubspot sales hub is how easy it makes managing leads and follow ups . The email tracking , deal pipeline and task reminders help me stay organized without needing a big sales team. It was a user friendly and the automation tools save me a lot of time especially when handling multiple clients. For a small team it gives a very professional and structured sales process without being overwhelming.
What do you dislike about the product?
While hubspot sales hub is great overall the pricing can quickly become a concern for small businesses. Many advanced features like custom reporting, multiple pipelines or automation workflows are locked behind higher tier plans which can feel expensive when you are just starting out
What problems is the product solving and how is that benefiting you?
HubSpot sales hub helps me stay organized and consistent with my sales outreach . As a small business owner managing multiple clients it was hard to keep track of follow ups , lead stages , and email communication. HubSpot solves this by providing a clear deal pipeline , task reminders and email tracking all in one place


    Tiffany W.

HubSpot is user friendly!

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
I really like the dynamic sequences and the way that you can find out who has opened or clicked on your sequences. I also like the tasks feature.
What do you dislike about the product?
I don't like that, when you're creating a sequence, once you've created an email template, it takes you to the template screen instead of back to the sequence that you're creating.
What problems is the product solving and how is that benefiting you?
Easily keep track of my customers, my notes about each customer, helps remind me to call a lead, helps me send out sequences and keep track of who is opening or clicking on my sequences. Keeps me organized and effective!