Sales Hub Enterprise
HubSpotExternal reviews
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Straight Forward and Gets the Job Done
What do you like best about the product?
I really like the sleek design, the ease of use, and the way everything is lined up. It's quite easy to make a new contact, set yourself another task, or even make and receive phone calls. I was very apprehensive but was blown away by how simple everything is on this platform. I really appreciate all the little gadgets it has set up and ready for you! Like the emails sequence that send automatically or the templates provided for you.
What do you dislike about the product?
I don't like how long the set-up tasks take. I felt like the platforms itself is designed for people who don't understand technology, so forcing the new user to go step by step through every little thing you could possibly have to do with this application is overkill.
What problems is the product solving and how is that benefiting you?
We have several people on our sales team, and it can be difficult to manage each and every sale, contact, task, and step of each contract sent out. Using this product I was able to streamline everything, keep an eye on each sales consultant, watch the contracts every step of the way, and help everyone throughout any problem shooting they may be doing.
Recommendations to others considering the product:
It helps to use this along with other applications, such as Slack or some type of instant messaging communication so none of you are accidentally working on the same project/contract/contact at the same time. It helps to divide up the clients and progress between everyone.
Tracking made easy
What do you like best about the product?
As a small team, I often have trouble keeping track of leads. With Hubspot CRM I'm able to keep track of the different stages for my leads and keep them engaged better than before!
What do you dislike about the product?
Some functionality can be tricky at first. Finding audiences/clients wasn't super intuitive and the different categories can be difficult to manage as well. I wish things were a little more clear in the initial setup.
What problems is the product solving and how is that benefiting you?
Keeping better track of the lifecycle of incoming leads has become a huge need for me and my business. I noticed I was getting a lot of leads but was losing track of follow-ups and the reasons why they went cold. By better tracking where they were in their life stage, I was able to change the way I approached leads.
great free CRM
What do you like best about the product?
1. The interface is very modern and good looking (important, when you use a tool often)
2. The interface is simple (less time on finding features you need)
3. Many other small convenient tools to improve lead nurturing (like HubSpot's plugin for GMail)
2. The interface is simple (less time on finding features you need)
3. Many other small convenient tools to improve lead nurturing (like HubSpot's plugin for GMail)
What do you dislike about the product?
As it is not yet famous, there is a lack of integrations, especially on the non-English markets.
What problems is the product solving and how is that benefiting you?
Managing and nurturing leads in our funnels.
Recommendations to others considering the product:
I think the most important aspect of CRM - ability to integrate it in your business, so, while you consider the CRM, you have to make sure it will be easy to integrate with other apps you use.
I have really liked Hubspot, and use it weekly for sales
What do you like best about the product?
I really like the organizational aspects, and it keeps my leads organized, so I understand what is going on. Also, I really like the deals part, because I can see how deals have progressed, it allows my managers to know how leads are coming along, and what our objectives are. I believe it's a wonderful tool for a sales team.
What do you dislike about the product?
I would like for HubSpot to allow me to send campaigns to multiple users at once. Also, I would love that the reminders are smart. So if I add "follow up" for a client, but the client emails me first, that the reminder is put on silent. This is just me, but it would be good to have that option. Also, I would like to have the reminders be a bit more information full. Have a draft of the client, so I can remember, instad of copying the email manually and checking the email of the client.
What problems is the product solving and how is that benefiting you?
I am trying to keep my leads organized, and understanding what I have done and what I need to do. The benefits are that I always know what my leads are at, what I spoke to them about and what they need, so that we are all on the same page. It also allows my manager to know what I am up to, make sure I don't contact two clients more than once. I can also keep up with clients for months if they are a slow lead.
Recommendations to others considering the product:
It's important that you do the Hubspot Course so that you know how to use it. It should be a bit more intuitive, but it's easy to get the hang of, and it really helps you keep everything organized.
Great software easy to use
What do you like best about the product?
easy and clean to use very organized effortless to use and bug free would highly recommend. Any sales team would greatly benefit. and the added in call feature is amazing with the auto notes
What do you dislike about the product?
nothing hubspot is effortless to use and bug free. would highly recommend
What problems is the product solving and how is that benefiting you?
its super easy to follow up with clients to call and leave notes so nothing is forgotten, and now we dont have to buy an additional dialer it comes with a call feature!
Cons and Pros with Hubspot
What do you like best about the product?
Hubspot is a beautiful tool to work in. Catching costumers that have visited your page, gives us as sellers leverage when calling. I have been in sales for 9 years and only done coldcalling. So this way of selling is real appriciated. The company I work in has won alot of costumers with this tecnique. The hubspot courses help you get a deeper innerstanding of how to approach the costumers. Sequences is a real helpful tool aswell - Costumers usually dont bother answering if you only send one mail, having a second and third mail going out automaticly saves me alot of time. And time is money!
What do you dislike about the product?
The costumer support is always happy and kind, but can take days or months to get a response. Also they really dont sort your issues out either. They have complicated procedures to help. I sent them a video of what was wrong, and still they wanted me to record the video with another program. I didn´t bother caring, this process is to ineffective.
Most of our issues is solved by internal people and noone of our employees sees the support of hubspot positive.
When i write a text in a task et just resets and erase what i write. So I have to do et all over again, takes time.
However it is only me in our company that experience this specific bug. I gave up on your customer service like we often do and I hope the problem will dissapear with the new version.
Most of our issues is solved by internal people and noone of our employees sees the support of hubspot positive.
When i write a text in a task et just resets and erase what i write. So I have to do et all over again, takes time.
However it is only me in our company that experience this specific bug. I gave up on your customer service like we often do and I hope the problem will dissapear with the new version.
What problems is the product solving and how is that benefiting you?
Automaticly sent emails, Easy to see a timeline of your deals and have control where in the pipeline the costumers are, Courses for deeper innerstanding,
Recommendations to others considering the product:
Great tool for creating warmer leads or following up your current costumers. If you dont need support or help from hubspot costumer service and got your own IT dudes I would highly recommend this tool for all businesses.
Simple but detailed introduction for today's inbound sales
What do you like best about the product?
Hubspot academy, email tracking all in one package for marketing automation and sales hacking. The video tutorials and hubspot certificates is an easy and gamified way to learn the basics and more advanced inbound marketing and sales.
What do you dislike about the product?
Minor integration issues/bugs not that much to complain about really. Some minor bugs with email tracking notifications that get pinged by own opens in the email tracker. One problem that did occur with hubspot marketing software was the amount of email and not interesting email that i did receive. Some blog posts and information that I received was helpful but sometimes it felt as if the company just sent me too much information that was not relevant to my interests. Reviewing of products and such.
What problems is the product solving and how is that benefiting you?
Contact management, sales prognosis, highly functional tool in turning leads into revenue. Before using hubspot our leads were simply falling in between the funnel but marketing automation has helped us create a flywheel that helps website visitors turn into sales. I can recommend hubspot to anyone who is ready to take the next step towards modern inbound marketing and sales.
Recommendations to others considering the product:
You can try the free version first and upgrade as you progress in skill.
Powerful CRM for SME's
What do you like best about the product?
As a new user to CRM systems, HubSpot Academy made it really easy for me to learn how to make best use of the system and start getting the most out of the CRM from day one. The gmail extension makes it easy to track and log all my emails even when I'm not working within HubSpot directly.
What do you dislike about the product?
As a CRM newbie I sometimes find the amount of options and settings a bit overwhelming - as good as the Academy is at teaching new users the basics, there are a lot of advanced areas that I don't think I'm getting the most out of as I don't fully understand their functionality. I also sometimes find the templates difficult to setup properly.
What problems is the product solving and how is that benefiting you?
HubSpot helps me make sure that I am following up with our clients in a timely fashion - being able to set tasks and reminders makes sure that I don't ever forget to follow up. I also have seen benefits from the reports and dashboard features - these allow me to track my own activity across a defined time frame, and then use the reports from my colleagues to benchmark myself against.
Recommendations to others considering the product:
I have found the HubSpot CRM system to be really easy to use for it's core functionality and certainly see the benefits within my role in as a Sales Executive. It helps me to keep track of potential sales, follow up with existing and potential clients, and makes my life easier in tracking my daily activities through gmail extensions and direct connections with my mobile phone.
Hubspot changed the way we work
What do you like best about the product?
Easy to use and efficient. It allows a better productivity and a better track of the sales so we do not miss anything and have a better follow-up on our clients. Trainings are great. The support team is impressive.
What do you dislike about the product?
The search bar in contacts/deals/companies does not search into all of the properties.
What problems is the product solving and how is that benefiting you?
We can now centralize the information so we have access to everything in only few clics. Reporting is much more easier and faster. All of the sales reps are on the same page and it increases professionnal relationships.
Recommendations to others considering the product:
It definitely makes your life easier on a daily bases. If you have doubts, start with the free Hubspot then you will quickly understand the power of this tool!
Very nice and intuitive CRM tool
What do you like best about the product?
The UI and logic is very simple and intuitive. Support and knowledge base are very well organised and responsive. Easy to use and customise. Some integrations with external tools is super useful (ie - Slack, Gmail etc...)
What do you dislike about the product?
Sometime the tool is limited in the flexibility it can give, there's a lot of customisation that can be done, but eventually it's limited and not everything is possible.
What problems is the product solving and how is that benefiting you?
It's a great tool for inbound leads, marketing emails and client feedback is also done with Hubspot. The simplicity for the user enables our company to get everyone involved in the CRM and not only the sales.
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