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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Legal Services

E-mail marketing

  • May 27, 2019
  • Review provided by G2

What do you like best about the product?
The fact that you can send tracked e-mails. In this way I can see who opens the e-mail and when, all centralised per company and per contact. I use Hubspot for cold calling and cold e-mailing. It's very easy to use: you can schedule task to follow up on your prospects, create deals, make segments,... In this way you can make reports for your sales manager. In terms of e-mail marketing the sequences make it very easy to create different e-mail threads. Very helpfull when you are A/B testing. You can see per sequence what the reply rate is, the open rate,...
What do you dislike about the product?
The report builder was in the beginning very complex in use. But hubspot has a learning center where you can see tutorials. So after a few tries and seeing the tutorial the report builder has no secrets for me anymore
What problems is the product solving and how is that benefiting you?
To proactively follow up on your prospects and manage your sales pipeline. And very easy to use as a team!


    David W.

Excellent collaborative platform that's easy to use, and efficient for all teams.

  • May 27, 2019
  • Review provided by G2

What do you like best about the product?
One of the most helpful integrations of the CRM is the knowledge base and training courses available for HubSpot users. Many other platforms do not have the amount of training materials needed to fully understand the CRM and to keep up with all of the new features and updates. HubSpot really excels on this front!
What do you dislike about the product?
Even though there is a lot of training information in the knowledge bases, there isn't as much organization as I'd like to see. I've found many duplicates (too similar of) courses in the training and would like to see a more streamlined approach to this in the future.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is very transparent through the CRM, so it's very easy to solve problems from/for different teams using HubSpot. This makes problem-solving much easier, instead of having to access multiple software stacks, etc.
Recommendations to others considering the product:
Compared to similar CRMS, HubSpot is an overall better platform, that's easier to use, less clunky and more integrated features for all teams.


    Internet

A very useful app

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot provides excellent service, has a cool and user-friendly design. It allows us to connect with customers through mail or chat, in addition to managing the pipeline effectively. It provides functions to automate workflow and allows us to manage customer profiles smoothly.
What do you dislike about the product?
Nothing disgusts me since it is a multifunctional tool.
What problems is the product solving and how is that benefiting you?
I find that Hubspot is fantastic to connect with customers. Streamlines teamwork, facilitates data logging and organizes the pipeline. Sales improved since implementing HubSpot because it focuses our efforts on customers and analyzing information.
Recommendations to others considering the product:
Free version contains many useful features to manage the sales process.


    João Lucas L.

Good

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Being able to filter/engage different types of potential customers, in the same central hub, while keeping them in their own categories.
What do you dislike about the product?
The customer support could be faster. Usually by the time im answered about an issue, ive already fixed it.
What problems is the product solving and how is that benefiting you?
I use the filter functions extensively, enabling a better connection with our marketing leads and prospects. The sales funnel panels also brings all the relevant information we need about our sales operation.
Recommendations to others considering the product:
Its a great platform for sales enablement and marketing lead generation.


    Computer Software

Great for social without the frills

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
I love the calendar feature when I'm planning social through Hubspot. That way, I have an overhead view of what's going out when, and I can hover over a post to see a preview. I also like that the email templates are easy to use and manipulate for our needs.
What do you dislike about the product?
I don't like that there's little thought given to Instagram and that there's a bit of a learning curve when using the product. I also don't like that the provided templates aren't as "sexy" as the templates commonly seen in programs like MailChimp
What problems is the product solving and how is that benefiting you?
We're building landing pages, running social, tracking analytics, sending out emails, and uploading content to our website. We've seen a great
Recommendations to others considering the product:
It's a hefty tool with so many use cases. There will definitely be some time needed to learn the product, as it can do so many things, and pressing the wrong button can send an email out to thousands of people (whoops), but if you want clear insight into your marketing and lead gen with the added usability of incorporating social, Hubspot is really where it's at.


    Bernardo S.

Streamline processes

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Properly track your deals, see since last you engaged a contact, customize filters to see exactly what you need no matter how big your list is, awesome support, Outlook integration very smooth, love the snippets tool for quotes!
What do you dislike about the product?
Not being able to edit quotes is the one thing that is giving me a hard time which means that after a quote is approved and a change is needed you have to recreate the quote
What problems is the product solving and how is that benefiting you?
Easy to quote (if they don't need changes), snippet for automating repeated text, proper tracking of on-going deals
Recommendations to others considering the product:
Give it a try for sure. Newbie to CRMs or experienced you can see the benefits


    E-Learning

A quick look into the vast world of sales

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
I liked that although it was focused on the HubSpot tool, they designed the process around sales best practices. The method and process that you follow is a great thing to know, and the tool just enhances your ability to follow through on that process in a successful way.
What do you dislike about the product?
It's not a stand-alone training and I don't think it is designed to be. However, I still had to go and mess around a bit with the tools that were not mentioned before I could learn them and be comfortable. Specific training on each of the tools and features might be good.
What problems is the product solving and how is that benefiting you?
Solving the problem of what I call, "Brain Fog." You have so many people, places, tasks, follow-ups, and desires that get built up and great brain fog. What benefit I have found is that the tool allows for you to make all the notes you would need and create the follow-up tasks you desire while you are focused on that person. Then you can move on, let your brain space open up and come back to it later.


    Dante C.

Simple! Very East To Use

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is super easy to navigate through and makes it almost impossible to lose track of a lead.
What do you dislike about the product?
I wish it was easier to merge contacts within the same company.
What problems is the product solving and how is that benefiting you?
Mobiniti gives me a chance to quickly update a task and move on to the next with little to no "extra work". The quality of my calls also has increased due to the integration with our phone service. Which gives me the opportunity to go back and listen to previous calls within the profile of that contact.
Recommendations to others considering the product:
If you're looking for an affordable but fully featured platform Hubspot is perfect for you.


    Information Technology and Services

Intuitive tool to improve the relationship with your contacts

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
It is a clear and easy to use tool to manage all your contacts, schedule activities with them and do not miss anything. Its automation (as creating the company from an email address domain) is very helpful and time saver
What do you dislike about the product?
I still have not found a way to customize the font I want to use in the email I would like to send directly from Hubspot. It would be very appreciated if you could add this feature :)
You can also improve a bit you App, make it easier and user-friendly.
What problems is the product solving and how is that benefiting you?
Thanks to Hubspot CRM I can look for any quick information I need about one of my customer, and this is very helpful when I use different tools while working, as well as is fundamental during a phone call with the customer itself and I need to find quickly something about the relationship with him. Most of all, my team and I store all the data about the customer in one tool and information are accessible to everyone of us.
Recommendations to others considering the product:
If you want an intuitive ddn easy-to.use tool that helps you store all the data and information, and make them sharable and reachable by your team, both on website and app, just choose HupSpot!


    Isabel S.

Mr Jeff

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
What I like the best is that the CRM is user friendly, it has a lot of things we can use to analyze sales which are amazing! Hubspot has many integrations with many tools such as Zapier. I don¡t know if this is well explained but, its like hubspot really tries to be user friendly and help us have everything connected. really like the attention, I know myself and my company may be a little bit too much. But i love to know that there are people trying to solve the problem and people "with me.
What do you dislike about the product?
That i cannot assign the same contacts and deals at the same time!! This has made my life really really hard haha Because for Hubspot there are two different things. As i said before, it has amazing tools, but sometimes its very difficult to find these amazing things.
I would also recommend to have a better dashbor export, because when i try to export the data of my dashboards it only exports it as a pdf which is not really ... the best. Its like taking screenshots
What problems is the product solving and how is that benefiting you?
Well we hubspot helps us solve EVERYTHING, sales, stages, marketing... everything. I love that it helps us with the organization, without Hubspot it would be hard for us to work.... having better analysis and control
Recommendations to others considering the product:
Try to do the certificates even if they're long. This is because Hubspot has so many interesting things and tools, the "hard" part is to find them.