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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
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4-star reviews ( Show all reviews )

    Achraf E.

Quite good

  • June 17, 2019
  • Review provided by G2

What do you like best about the product?
The most thing i like about HubSpot platform is that we are able to customize it as to use it in the best and easiest way possible
What do you dislike about the product?
From a time to another we might face some technical issues
What problems is the product solving and how is that benefiting you?
Reaccrediting ancien customers and qualifing new ones


    Mitch M.

HubSpot Sales is an amazing CRM for new BDRs

  • June 14, 2019
  • Review provided by G2

What do you like best about the product?
The HubSpot Academy. I love the fact that there are so many features available to me. There are almost too many features to be honest... it's a little mind-boggling looking at the platform. With that said, HubSpot provides an amazing tutorial when you first open up your account. From there, HubSpot offers a tonne of extremely helpful and easy to follow along tutorials for more advanced features within the platform. Also, booking a HubSpot agent for a personalized tutorial is very easy to do and I found it to be a great way to become familiar with the system very quickly.
What do you dislike about the product?
Not a whole lot. Given that I'm on my computer all day, it would be nice if HubSpot offered a dark-mode option.
What problems is the product solving and how is that benefiting you?
Sharing sales sequences, templates, and processes seamlessly with my colleages. Having potential clients book me for calls and meetings. Integrating with my other tools. Staying up to date with all my current clients and prospective deals. HubSpot is how I keep myself organized while on the job and really helps to ensure I don't lose track of anything important.
Recommendations to others considering the product:
Be sure to take full advantage of the HubSpot Academy and HubSpot agents.


    Carl W.

Capable CRM and Marketing Automation software with friendly interface

  • June 14, 2019
  • Review provided by G2

What do you like best about the product?
I am using HubSpot CRM in addition to SFDC, and have already found it friendlier and easier to use for segmenting accounts and reporting. It has a free version with all the features SMB might need. Hub Spot also provides amazing training on inbound marketing.
What do you dislike about the product?
HubSpot CRM is great for growing businesses, organizations with large sales teams might find that HubSpot CRM isn’t advanced enough just yet. HubSpot's platform is relatively inflexible. Organizations with very complex sales processes aren't able to find the flexibility they're looking for.
What problems is the product solving and how is that benefiting you?
CRM, reporting, Marketing Automation


    Marketing and Advertising

Pretty detailed and complex CRM

  • June 14, 2019
  • Review provided by G2

What do you like best about the product?
I love the possibility of sequences. It saves half of my day. Its great possibility to send personalized planned e-mail to my prospects. Also, it's great that there are various courses free of charge to take.
What do you dislike about the product?
I have been using other CRM before. What I like less about Hubsport is the layout, also when opening the deals, I need to filter my deal every single time. I would prefer to have them pre-saved, so it consumes less my team. Also, before the contacted was associated with the Linkedin account, this option is gone now. Besides that, the daily tasks could be more visible, for example, if I would have a deal in red, it would alarm better.
What problems is the product solving and how is that benefiting you?
Time-saving (a lot), also pretty easy to track everything.


    Real Estate

An integrated sales and marketing tool to increase leads for your business

  • June 13, 2019
  • Review provided by G2

What do you like best about the product?
Coming from a marketing background, I definitely enjoyed the Marketing tools the most. The design abilities with the Email tool, as well as the landing pages, allowed for us to extend our branding to HubSpot owned-sites. I also really enjoyed the customizations allowed with properties. This allowed me to be very targeted and creative with things like workflows and list building.
What do you dislike about the product?
The reporting functionalities seemed to limit our sales team, who had troubles with reporting back on things like average time to close sales, activities, and value of customers.
What problems is the product solving and how is that benefiting you?
We've been able to integrate a lot of our systems with HubSpot. The APIs have allowed us to tie together our CRM with Quickbooks as well as our proprietary backend system to avoid double entry for our sales and account team.


    Adrian M.

Excellent Sales CRM, Easy to Use and Works!

  • June 13, 2019
  • Review provided by G2

What do you like best about the product?
I love the easy to use pop-ups, the automated sequences and of course the deal pipeline. Helps keep our sales team on track. I love the chat function, we never miss a lead even when we're not open!
What do you dislike about the product?
I wish there was a lighter version of Marketing so we can get off MailChimp. $200 is a bit to bite off given the number of contacts vs MC's forever free plan at 2000 contacts.
What problems is the product solving and how is that benefiting you?
Sales pipeline, lead assignments are all easier to manage. Same with follow ups and reminders. We also get leads directly on our website with chat.
Recommendations to others considering the product:
Start with the Sales Starter and build from there. Make sure you're using everything available to you; templates, snippets, documents, etc...


    Tucker Ferwerda F.

For the most part i have a positive experience

  • June 12, 2019
  • Review provided by G2

What do you like best about the product?
I love the crm part, the email marketing part, how you can upload everything into it.
What do you dislike about the product?
the funnel building is terrible. It works to a certain point but it's so archaic and lacks a ton of functionality and customizations. I use Clickfunnels for my funnel building and i love it. hubspot needs to do a lot of work when it comes to it's landing pages.
What problems is the product solving and how is that benefiting you?
email marketing and client retention
Recommendations to others considering the product:
PLZ update your funnel builder and make it more modern, customizable, and flexible.


    Alejandro A.

Full interaction with all customers.

  • June 12, 2019
  • Review provided by G2

What do you like best about the product?
The experience we have had with HubSpot CRM was perfect and necessary for us to adapt to the automated process it offers us, in order to simplify the sales process and to establish the communication that we had needed to have with customers. What I like the most about HubSpot CRM is that it offers me the ability to communicate very quickly with my clients, and it also offers me a variety of forms of communication, whether by videoconference, call, chat or mail. I hope that HubSpot CRM always offers me this variety when it comes to communicating with each of my clients.
What do you dislike about the product?
One factor that I do not like at all about HubSpot CRM is its application for mobile phones, since it is very limited at a certain point, it provides me with an application interface which does not allow me to respond to the requests of my clients, I simply It allows to visualize the progress of a sale and to know if the client had any response. I would like you to allow me to respond to clients, since this way I would do it without needing to be inside my company.
What problems is the product solving and how is that benefiting you?
Thanks to the HubSpot CRM platform and the functions it has provided me, I have had at hand a sales system that has really helped the exponential growth of my company and the financing of it. I hope that HubSpot CRM is always present, contributing its grain of sand to be able to benefit sales and communication and interaction with customers.


    Julia R.

Sales

  • June 10, 2019
  • Review provided by G2

What do you like best about the product?
I love the sequences and tasks. I think the notes are important too.
What do you dislike about the product?
I don't really dislike Hubspot, I think it is an awesome tool
What problems is the product solving and how is that benefiting you?
It helps me to be more organized. I know exactly when I need to reach out to my clients and that is amazing.


    Jack A.

Easy to use platform

  • June 10, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to use when it comes to navigating and entering in new clients. The mobile app is easy to use as well and as I am always on the go, it makes it so much easier to manager my clients, meetings and emails.
What do you dislike about the product?
There have been times in which I get 10 min into a new business addition and it logs me out and I lose all my work.
What problems is the product solving and how is that benefiting you?
The ease of use with the APP allows me to work on the go as I am an outside sales rep. I also am able to track emails through Gmail and HubSpot which makes client interaction way easier.