Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is perfect for start ups who want 90% of Salesforce functionality at 25% the cost
What do you like best about the product?
It's intuitive to use and the amount of resources online to help learn and understand functionalities is fantastic. Excellent customer support.
What do you dislike about the product?
It is geared a little more towards consumer; but the B2B limitations aren't a deal breaker. We need better reporting functionalities.
What problems is the product solving and how is that benefiting you?
We're managing our accounts and keeping account continuity when sales managers come and go. We're tracking and reporting our revenue forecasting.
Recommendations to others considering the product:
If you're limited on budget, this is the software to use. If you have unlimited budget, then SalesForce has more bells/whistles--but it's also got a reputation for having too much, being overly complicated and not user friendly or intuitive.
Great tool that still has a lot to grow!
What do you like best about the product?
I like the design of the UI, the tools are all so easy to use, you can have a landing page set up in 2 seconds. There is an ample selection of templates for everything.
What do you dislike about the product?
It`'s difficult to recreate the company's process completely with the tool, operationally it is very limited. Reporting is basically useless for our sales department and the campaigns never really display accurate results. Dependent fields for internal use are a must. Lead flows and forms are very restrictive.
What problems is the product solving and how is that benefiting you?
Our sales department is very lazy and does not like to fill out the information properly. Via the workflows I have been able to obtain the insights the marketing department needs, without having to rely on them.
Recommendations to others considering the product:
The company's processes have to be standardized and everyone in the team must work exactly the same. HubSpot will only work if everyone enters information correctly and is capable of adapting to a single process.
Great tools, easy to use
What do you like best about the product?
Hubspot CRM helps us keep track of the buying and browsing patterns of our customers. It helps us develop a customised approach for each customer, which we've found way more effective than untargeted messages.
What do you dislike about the product?
Not being able to create mass actions, eg categorising more than 1 contact under a certain property. The CRM can sometimes be a little buggy too - occasional error messages. The manage duplicates tool is very welcome, but doesn't work that well yet.
What problems is the product solving and how is that benefiting you?
Being able to effectively track where leads are on the sales pipeline. The sales team has become more productive, and as a sales manager, I'm better able to track their performance and guide them.
Recommendations to others considering the product:
Read the blog and watch the tutorials
Lots of capabilities but need to be proficient at marketing to utilize properly
What do you like best about the product?
Interface is very nice and intuitive. Chat is very easy to setup and administer. Chatbots are very capable.
What do you dislike about the product?
It is hard to maximize the utility of the system if you are not skilled at marketing. There are many great tools but you need a marketing background to really put them to use properly.
What problems is the product solving and how is that benefiting you?
We just implemented the hubspot chat to capture sales leads when they are on our site. This was just put in place this week so I don't have a good understanding of whether or not it will solve our problems.
Recommendations to others considering the product:
Very slick and intuitive interface. Many great tools available but make sure you know marketing before you dive in.
Wonderful and Easy
What do you like best about the product?
I love the helpful learning tools provided to help my business grow. I also appreciate that it’s easy to use
What do you dislike about the product?
The monthly price is a little high and I wish I could have someone set up other benefits that would specifically meet my needs. There’s a lot of wonderful options but done know how to use them all.
What problems is the product solving and how is that benefiting you?
Helps with my sale cycle, easy to find contact list, some marketing (templates, sequences) quote capabilities.
Thorough CRM perfect for a growing business
What do you like best about the product?
We are a small lighting design company that needed an easy way to manage the marketing and sales sides in one place. Most people here wear multiple hats, and HubSpot easily let us customize who can see what and when.
What do you dislike about the product?
This has gotten better recently, but Deal customization and reporting is still a little lacking. We'd like more customer/deal related reporting functions. Also deal merging! Not sure why that isn't a thing yet when it's so easy to merge customers and companies.
What problems is the product solving and how is that benefiting you?
We have been able to get centralize all of our data in one spot which is very nice. We used to use MailChimp, Insightly, and a few other programs to achieve all of the things we can achieve with just HubSpot now.
Recommendations to others considering the product:
HubSpot is pricey, but a gives solid education in all aspects of inbound marketing. Their resources are amazing, and you will learn so much to help your company. HubSpot also scales well, from just a few people to more.
An excellent CRM for all of your Business needs
What do you like best about the product?
One of the features that sets it apart is the Marketing Automation tool called workflow. It's easy to use and the range of functionality is quite impressive
What do you dislike about the product?
The Service product needs a bit more work. Perhaps its in the initial phase, but it definitely needs to be fleshed out a bit more.
What problems is the product solving and how is that benefiting you?
We have automated a lot of our marketing practices with Hubspot. It's led to a lot of time saved and an improved customer satisfaction.
Recommendations to others considering the product:
It's a powerful tool that has the potential to be the cornerstone of your marketing operations. If you follow good data capture practices then the potential to automate a big chunk of your marketing is definitely within the realm of possibility.
I would suggest to test out the trial version and seeing if its a good fit for you and your needs.
I would suggest to test out the trial version and seeing if its a good fit for you and your needs.
Powerful yet easy to use.
What do you like best about the product?
The integration with our website, blog, social media and all the power that provides is amazing! I love that I can teach someone how to use it in 10 minutes and away they go. There are of course great courses available for deeper dives at your fingertips.
What do you dislike about the product?
The notifications/alerts are sometimes overwhelming and get annoying. The ability to "mute" them or notify Hubspot when it is really you looking at things seems a bit sketchy at times.
What problems is the product solving and how is that benefiting you?
Much better team collaboration and my ability to see what my team is working (or not working) on.
HubSpot marketing automation meets flexible packaging manufacturer
What do you like best about the product?
The interface is simple and easy to use. It was easy to roll out HubSpot CRM to our sales people because the interface was easy and self explanatory. Unlike other CRM's, HubSpot is set up similar to a social media platform. All activities are easy to find, sort through and track. Makes it easy to find deals, close them and view measurable results.
What do you dislike about the product?
My only complaint when it comes to the CRM is the reporting isn't as easy as the rest of the program. Pulling activity reports is challenging.
What problems is the product solving and how is that benefiting you?
Visibility and traceability. When we close, the build up and why a deal was lost.
Recommendations to others considering the product:
Carve out a good amount of time for set up. Implementing this product just for use took about three months.
"Hubspot is our very best Search engine optimization managing application "
What do you like best about the product?
Hubspot management application is very beneficial when creating accounts with regards to the overall performance of the site. It possesses a great Content management systems, in which it is possible to handle weblogs. It also offers a powerful tool for executing inbound marketing. Hubspot leads us flawless services for SEO supervision. The customer services are speedily attempting to give solutions to the client.
What do you dislike about the product?
One thing that I wouldn't like in any way about this application is its software for mobile phone devices because it is very restricted at the number of stages. We don't prefer that the entire process of obtaining contact details are so manual. It doesn't have audit resources, either for collaboration
What problems is the product solving and how is that benefiting you?
Hubspot is actually comparatively great generally. It's cost-effective and enables A/B testing being dealt with quite easily. Additionally, it enables several types of monitoring, for example monitoring keywords and phrases, and rank over the internet. Hubspot is an excellent substitute to carrying out comprehensive market research.
Recommendations to others considering the product:
Hubspot is the foremost companion for any online marketing team. Its flexibility causes it to become perfect to use all sorts of SEO strategies and acquire rewarding outcomes very quickly. It is pretty simple to use and extremely useful for sales. I recommend you start with HubSpot after which relocating to another thing if this does not match your needs.
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