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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sergio R.

HubSpot is a leading customer relationship management (CRM) platform

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Tools for email marketing, landing pages, social media, SEO, and marketing automation.
Pipeline management, email tracking, meeting scheduling, and sales automation.
Quotes, e-signatures, and forecasting tools.
What do you dislike about the product?
Ticketing system,Data syncing, automation, and custom workflows across apps and teams no works smoothly for me
What problems is the product solving and how is that benefiting you?
Help to record all sales activities and monitoring the efficiency of our sales engagement


    Fabian A.

User-friendly tool to streamline sales operations

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Extremely user-friendly which helps with adoption rates.
What do you dislike about the product?
Constant changes in pricing and what's included in tiers.
What problems is the product solving and how is that benefiting you?
A more user-friendly CRM and sales tool.


    Medical Devices

It is a wonderful tool to keep track of clients

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Everything is organized and easily available
What do you dislike about the product?
it has a huge learning curve compared to Salesforce
What problems is the product solving and how is that benefiting you?
The time it takes to relisten to past call conversations to know how to proceed. AI gives a summary of those calls


    Jen S.

Very intuitive CRM

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
It's super intuitive compared to Salesforce. You can practically use the CRM as is from the box. Having marketing hub and sales hub in one system is super easy. Our users are finding that they can figure out how to do things more easily and can process deals faster.
What do you dislike about the product?
While it's intuitive, there are limitations to this system. We have a complex selling motion so we like to have a lot of customizations which is where we hit a roadblock. But with lots of customizations also comes with technical debt when people leave.
What problems is the product solving and how is that benefiting you?
It's fast, effective and intuitive


    Josh M.

Easy to use, easy to learn

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The UX and Navigation is easy and digestible.
What do you dislike about the product?
It's more about being an expert with the tool. I know it would take a bit more time to learn how to optimize it best which I don't have a lot of during my day to day
What problems is the product solving and how is that benefiting you?
Visitbility and organization


    Kayla R.

CRM game-changer

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Being able to schedule follow up with customers
What do you dislike about the product?
Some dashboards can be hard for the sales counselors to navigate their meetings
What problems is the product solving and how is that benefiting you?
It is helping us to not lose track of potential customers and ensures we are doing proper follow up.


    Online Media

Best CRM I have found

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
It can be customized to work for almost any requirement. Customer support is the best in SaaS.
What do you dislike about the product?
I wish there were more smart suggested configurations instead of needing to build everything from the ground up. The AI tools are not helpful.
What problems is the product solving and how is that benefiting you?
It acts as a CRM. Does the job. Not complicated.


    Emre A.

Best Sales CRM I have ever used

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
It's usability first of all. I have used a couple of Sales CRMs in my time and Hubspot was the easiest to use.
What do you dislike about the product?
It's pricing can be very disproportionate to what you get, depending on how you use it.
What problems is the product solving and how is that benefiting you?
It's overall a very potent tool to solve all kinds of problems that might occur in the day to day business of a salesperson. Forecasting, deal management, scheduling meetings, sequencing outreach and more.


    Mohammed N.

HubSpot Sales Hub Review from End User

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
I use HubSpot to integrate company website so that if a prospect fills a form in the website, I will be notified of that. That makes us able to follow-up quickly.
What do you dislike about the product?
The update in HubSpot is what I am not fond of.
If I receive any lead in HubSpot, I will the details of the lead(Company, Title, Location etc.) in HubSpot itself.
But now, the HubSpot fields are auto updated which sometimes create an extra task.
What problems is the product solving and how is that benefiting you?
HubSpot is solving the pipeline issue from the prospect downloading a report to created an object of the lead.


    Gaurav S.

Streamlined Sales Process and Boosted Team Productivity

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is how it simplifies the entire sales process. From managing pipelines and automating follow-ups to tracking emails and calls, everything is in one place. The tools are easy to use, save time, and help our team stay organized and close deals faster.
What do you dislike about the product?
Some of the more advanced features are only available on higher-tier plans, which can get expensive for small teams. Also, there are limits on automation and workflows in lower plans that can be a bit restrictive as your team scales.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us stay organized by centralizing all sales activities—emails, calls, follow-ups, and deal tracking—in one place. It eliminates manual tasks through automation, reduces missed follow-ups, and gives clear visibility into our pipeline. This has improved our team’s productivity and helped us close deals faster.