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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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External reviews

10,016 reviews
from and

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4-star reviews ( Show all reviews )

    Aaron E.

A great crm to build your sales system!

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
I love how easy HubSpot CRM makes it to manager clients. You're able to sort out each and every action for making a phone call to jotting down quick notes about the conversation.
What do you dislike about the product?
There's nothing to dislike about HubSpot CRM.
What problems is the product solving and how is that benefiting you?
With Hubspot CRM we have found it incredibly easy communicate with in our pipeline of client. From managing the first interaction the pitching of the sale, the closest the sale it's sending out an invoice! He has made business so much easier!
Recommendations to others considering the product:
I would highly recommend using HubSpot CRM with in your business to increase your workflow better manage time that could be used elsewhere.


    Stuart S.

Simplified our business

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
Having one ‘view’ of all activity which means less intra team communication.
What do you dislike about the product?
Waiting for support hub to mature, it is currently a new service offering and not quite at the level we need at the moment.
What problems is the product solving and how is that benefiting you?
Across marketing, sales and support we now have a consolidated view of all activity. This means we are better prepared when talking with customers, supporting customers or trying to reach customers through marketing.
Recommendations to others considering the product:
Always do your research and start with a package that best suits your needs. It is much easier to upgrade the product when the time is right for you. Think about the number of contacts you have and whether those contacts are required. If importing thousands of unused contacts into Hubspot your cost will rise. Keep your data clean.


    Computer Software

Top Notch CRM

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, low cost and excellent customer/tech support. Knowledgeable, professional and friendly CSRs.
What do you dislike about the product?
HubSpot is a SaaS solution...which I like, however there can be a "lag" in page loading, and I often times have to refresh my browser page multiple times before changes made are updated. BTW...this would not be due to my internet service, as my internet speed is consistently close to 1,000 Mbps.
What problems is the product solving and how is that benefiting you?
Basis stuff; keeping track of client info, notes, emails sent received, tasks, deals, etc.


    Chris I.

One app to rule them all

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot can do everything you need to grow and operate a business; Sales, Marketing and Service.
What do you dislike about the product?
HubSpot can be a little overwhelming, but the Training provide helps with this.
What problems is the product solving and how is that benefiting you?
Not knowing where to begin in maximizing functionality.

The data collected on activities has been amazing!
Recommendations to others considering the product:
Do it! Having one app to take care of Sale, Marketing and Service is AMAZING!


    Ilan A.

Helps us automate marketing, convert leads, and use as a sales pipeline management

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
It was super-easy to set up and intuitive to use, nothing was too technical. The learning curve wasn’t steep, and yet the platform was powerful enough to do everything we wanted. It just made the most sense for us, and we signed up for Hubspot three years ago.
What do you dislike about the product?
It not as cheap as some of the other tools available out there
What problems is the product solving and how is that benefiting you?
Increasing Leads + Conversion Rate. Scheduling emails and responses. Forms for users to fill out on the site to convery


    Mikah P.

A really well rounded product for SME's!

  • June 23, 2019
  • Review provided by G2

What do you like best about the product?
We use all three components of Hubspot - CRM, Marketing and Sales. The Academy is amazing. The amount of resources available is more than we could possibly use.
What do you dislike about the product?
Duplications and automatic company data isn't always accurate or relevant. This can be frustrating at times as it pulls information automatically from the internet. This can often be incorrect.
What problems is the product solving and how is that benefiting you?
We use the Sales, CRM and Marketing and fully utilise all three areas. I can be tricky keeping track of current users of our software platform, as well as following prospects on their inbound journey. All three areas work well together and allow us to track everything.

I'm sure that there are several areas we could improve and get better at. We've now engage a 3rd party contractor to help us with this. They're going to be helping with our inbound marketing.
Recommendations to others considering the product:
Hubspot has progressed a great deal in the past 3 three years. The Marketing and Sales portals are starting to gel together; they originally felt that they were two different portals.


    Alex H.

Saves me time!

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
Templates, snippets, and meetings scheduling are a piece of cake.
What do you dislike about the product?
Cost. The only problem is that it costs an arm and a leg to do all the things I'd like it to and my company is rather small. Would love an a la carte type purchasing option for certain features because I'm only able to make use of 10-15% of the total functionality of the program.
What problems is the product solving and how is that benefiting you?
I have eliminated the back and forth that scheduling phone consults used to cause. I've also ensured that when on-boarding a client, they always get all the right documents at the right time because they're all included in various template emails. I never have to navigate away from gmail in my daily workflow either.


    Zach K.

Hubspot provides easy, insightful, and powerful tools and resources.

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
It's user friendly and easy to use. Hubspot has a great blog and other educational resources. The sales staff are knowledgeable and I feel my account rep is dedicated to my success
What do you dislike about the product?
The pricing can get expensive fast. No ability to track MRR
What problems is the product solving and how is that benefiting you?
Organizing all our contacts, deals, meetings
Recommendations to others considering the product:
If you are a small company, this is a great solution. Easy to set up, use and grow with. The hubspot team and the educational resources they have are very helpful.


    Amber G.

Great for a small team

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
I like the transparency that I have with my team, I can help track what they are doing and where they are in need of assistance.
What do you dislike about the product?
I find the reporting options for sales by individual to be less than ideal.
What problems is the product solving and how is that benefiting you?
The integration with marketing turning into sales tracking has been beneficial.
Recommendations to others considering the product:
This is ideal for smaller teams and startups who are looking for advanced functions for both marketing & CRM but are limited by budget.


    Ryan P.

A great platform is you don't have a dedicated MOPsteam

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
If you understand marketing and sales operation HubSpot is very easy to pick up. If you don't, it's a good place to start. The UI, docs and absolutely amazing customer support lend themselves to an ease of adoption not present in the other major platforms.
What do you dislike about the product?
If you are a seasoned marketing ops veteran you will find that simple to use often equates to lack of complex functionality. There were some advanced things I was able to do with other MOPs platforms that I struggled with quite a bit in HubSpot.
What problems is the product solving and how is that benefiting you?
Better integration with Marketing platform and simpler to use for the sales people.
Recommendations to others considering the product:
Take the time and dedicate the manpower to set it up right the first time. Like any system, it will be your best friend or worst enemy depending on how it was implemented and ongoing governance.