Sales Hub Enterprise
HubSpotExternal reviews
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Simple and effective
What do you like best about the product?
User-friendly platform for logging appointments, emails, calls, files, transactions, tasks, and many other data. All the content of the client file becomes easily accessible for the entire team, and follow-ups are easy to plan.
What do you dislike about the product?
There is no way to differentiate between purchase-type activities and service-type activities, so we have to take a lot of time to do tasks that could be avoided (60 days without activity)
What problems is the product solving and how is that benefiting you?
All the information is found in the same place. Nothing can be lost and it's much more environmentally friendly than doing everything on paper. The existing links between Square and Hubspot, our email box and Hubspot, and our website and Hubspot are also very practical.
Hubspot is my lifeline
What do you like best about the product?
I started using Hubspot when I joined Investment Properties Mexico early in 2017. I wish there was a way to quantify how it has helped me achieve success. From time management to keeping track of client activity, it is everything I need to make the most out of every day. I especially like the fact that it can help make sure you keep in touch with your clients and that you can send out fabulous emails through the template files - what a time saver. I would strongly recommend Hubspot over other CRM tools I have used in my various careers.
What do you dislike about the product?
What do I dislike? I think the one thing that's annoying is when one of our team joins an online chat with a potential client, it doesn't lock out other team members to the point where a number of us could show up on the screen, which, to me, looks unprofessional.
What problems is the product solving and how is that benefiting you?
Time management - managing client files and activity
DAily user
What do you like best about the product?
easy to view details and deals in the pipeline& tasks to be completed.
What do you dislike about the product?
Would like to be able to associate contacts, deals and companies with out having to individually click association
What problems is the product solving and how is that benefiting you?
keeping up with many details in progress for timely follow up
HubSpot for Sales Review.
What do you like best about the product?
I like being able to manage all of your 'sales tasks' by date and title with applicable notes so that you can pick up right where you left off with lead interactions whether it's a few days or months later.
HubSpot also has a 'Deals' section that lets me easily manage my my pipeline by stage. I can run relevant reports and keep track of where issues are arising in my pipeline.
HubSpot also has a 'Deals' section that lets me easily manage my my pipeline by stage. I can run relevant reports and keep track of where issues are arising in my pipeline.
What do you dislike about the product?
There isn't much that I dislike about HubSpot for sales, although a rich preview when hovering over deal cards in the 'Deals' pipeline would be nice to get some extra context without having to click into the deal itself.
What problems is the product solving and how is that benefiting you?
HubSpot helps me organize my day effectively. With hundreds of follow-ups, emails, etc. sent weekly it would be near impossible without HubSpot tracking this information and compiling it under each lead's profile. It's invaluable to conducing my business.
Recommendations to others considering the product:
HubSpot is a great tool for small and medium sized businesses. We use it here for end-to-end pipeline management from marketing -> sales -> customer success. It's an all-in-one tool.
HubSpot rocks
What do you like best about the product?
HubSpot allows me to stay on top of all of my different tasks and maintain my relationships with prospects.
What do you dislike about the product?
I've been impressed recently with HubSpot's ability to make updates that have fixed my past frustrations
What problems is the product solving and how is that benefiting you?
With Hubspot we're able to improve our follow-up with prospect, and spend our time more wisely working closest to the money.
Fantastic software which has extremely streamlined my business experience
What do you like best about the product?
The software is exceptionally user friendly and clear to navigate through the pipelines.
What do you dislike about the product?
Very few things wrong with software in the current state. The recent update took a small amount of time to get used to but once adapted there has been no issues.
What problems is the product solving and how is that benefiting you?
Monitoring the stages of different cases and clients with a number of helpful features to streamline work. It allows me to suitably keep up to date with cases and keep on top of more pressing clients and issues.
Recommendations to others considering the product:
Would highly recommend the software as the layout and user friendly nature means that any employee can grasp the basics immediately and soon be an expert within the software.
Quality CRM, especially for those on a budget
What do you like best about the product?
The most helpful part of HubSpot is the ability to build, send, and track outreach sequences directly within the platform. They can include a mix of emails and tasks for reps and this is the best integration of this feature I've seen in a CRM.
What do you dislike about the product?
HubSpot reporting and dashboard creation isn't as intuitive or robust as tools like Salesforce. I'd love to see better reporting capabilities
What problems is the product solving and how is that benefiting you?
Our CRM use case is pretty traditional - we track customer and prospect interactions, revenue, and metrics
Recommendations to others considering the product:
If you're looking for your first CRM, HubSpot is an awesome choice. If you have a small-ish team and email automation is important, HubSpot is an awesome choice. If you have a large team or need robust and specific reporting and dashboard tools, HubSpot might not be for you. I've used Salesforce extensively in the past and there are a lot of things I miss about that platform. HubSpot checks all of the necessary boxes, though.
Hubspot and getting stuff done
What do you like best about the product?
Hubspot allows you to automate marketing emails and reach a wider audience without having to individually contact people. This is great when you have a large database of contacts and potential Sales Leads.
What do you dislike about the product?
There are a number of restrictions with formatting emails and the blog. I also find it frustrating that you can't use hubspot to record if someone replies to a sales email in order to remove them from a workflow. I feel like this is a fundamental requirement of workflow interactions. Automation helps a lot, however reaching VIP clients can sometimes be a challenge as huspot can make event invites or marketing emails appear to be junk mail. I find the reporting tool difficult to use - you should be able to link contacts/emails and deals and cross match data but it appears they are separate buckets of data
What problems is the product solving and how is that benefiting you?
Saving time with workflows, keeping our customers up to date with our blog. Keeping in contact through emails.
Recommendations to others considering the product:
It's an incredibly powerful tool, that has the potential to enhance the effectiveness and implementation of your company's email marketing strategy.
Hubspot excels in simplicity but offers you all the features you need
What do you like best about the product?
All the features of Hubspot are linked and interfaced in such a manner that navigating to and through the CRM data is a breeze. The platform has the potential to automatically process the tedious tasks that are part of your daily CRM routine, enabling you to focus on the more challenging issues.
What do you dislike about the product?
There are some bugs Hubspot should focus on to make the software foolproof. Most features work without any problems, but some could use some tinkering.
What problems is the product solving and how is that benefiting you?
Because of Hubspot, we now know more about our customers. This is mainly because of Hubspot's easy overviews, the ability of assigning score to contacts based on their activity and because Hubspot makes it easy for its users to document every interaction point with the customer.
Recommendations to others considering the product:
Please note that you need to have your processes and information requirements in order before you start implementing Hubspot.
Hubspot makes my job easier
What do you like best about the product?
I am able to organize leads/potential customers and turn them into paying clients.
What do you dislike about the product?
I dislike how much I still need to learn in the program.
What problems is the product solving and how is that benefiting you?
Organization problems. I am able to follow up with all leads.
Recommendations to others considering the product:
If you can learn how to use it, it will become an extremely effective tool.
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