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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gabby H.

Efficient and Well Organized

  • August 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy, organized access to leads.
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
What do you dislike about the product?
notifications turn off too frequently, names get mixed up
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
What problems is the product solving and how is that benefiting you?
Made it more organized.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
Recommendations to others considering the product:
Organize your leads before putting in,


    Telecommunications

Hubsoit

  • August 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use. The tech support is really helpful and the integration is easy to use and handle.
What do you dislike about the product?
There's a lot of things to learn so you might need a training session. But after that, it's smooth sailing from there.
What problems is the product solving and how is that benefiting you?
I can see what the prospect is doing at all times. We can see if they've checked the email, the times they have booked, etc. It's really good for marketing
Recommendations to others considering the product:
Know what you want out of the system before integrating and getting it.


    Religious Institutions

Easy Referral and Communication with Team and Partners

  • August 16, 2019
  • Review provided by G2

What do you like best about the product?
I like that we can run everything in one place
What do you dislike about the product?
Some assignments can be a little clunky
What problems is the product solving and how is that benefiting you?
Creating a customer response/tracking tool for people who engage us with questions that we want to track. It makes it easy for the response team to answer, track and for managers to keep an eye on communications.


    Abel J.

A Happy Hubspot CRM User

  • August 13, 2019
  • Review provided by G2

What do you like best about the product?
The part where my whole sales informatics is available on a single platform makes it a great too, the ability to see if the Email has been opened or not allows me to understand if my message has reached the recipient
What do you dislike about the product?
Limitations in customizations is one issue that is limits our use to hubspot CRM to the best of its ability
What problems is the product solving and how is that benefiting you?
Email Marketing is much better with hubspot, HubSpot also helps us keep track of all the developments that is happening in with our sales process
Recommendations to others considering the product:
Make use of the academy and get the best out of the platform, its has a lot to offer and it will definitely make your job a lot easier, integration is so and the visibility and transparency in between tour team would improve a lot more and it is easy for the management to keep track with the developments in the Marketing and sales aspect of things this helps them to take the needed decisions and calls need to enhance the team when ever required. The Email marketing campaign can really take off with the help of hubSpot if the guidelines are followed correctly. Make use of the academy to get the best out of HubSpot


    Michael T.

HubSpot Sales Software

  • August 13, 2019
  • Review provided by G2

What do you like best about the product?
The best part of HubSpot is the user friendliness and having everyone in one place.
What do you dislike about the product?
Some of the features which should be editable are not such as call outcome options. This would improve experience if they were editable like many other parts of HubSpot to suit the user.
What problems is the product solving and how is that benefiting you?
Fast calling of prospects, tracking activity, logging new deals and analytics.
Recommendations to others considering the product:
Make it more editable.


    Cayetano R.

Without a doubt, it is the best CRM I have ever tried.

  • August 09, 2019
  • Review provided by G2

What do you like best about the product?
In the end, using Hubspot means saving time in your daily routine. It makes tasks much easier for you and you can keep track of your contacts at a glance.
What do you dislike about the product?
Perhaps I would have liked it with an automated email sending tool, where you can upload your own CSV and your emails are sent.
What problems is the product solving and how is that benefiting you?
The topic of tasks as a form of reminders is one of the best features of Hubspot. Additionally, it includes Deals, which makes it very easy to keep track of your contacts.


    Events Services

Easy to View with Many Customization Options

  • August 09, 2019
  • Review provided by G2

What do you like best about the product?
I like the side bar where you can add specific/custom fields for quick important information.
I also like how you an auto assign/reassign leads
What do you dislike about the product?
There is potential to make it have more functionality. Also not a huge fan on the lifecycle stages. It could be customized more. (ex: Recycle stage)
What problems is the product solving and how is that benefiting you?
Data gathering and note taking. It's a single source platform where the whole company can sync on specific customers or leads.


    Kira L.

Simple, Intuitive Database For Customer Management

  • August 09, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot allowed us the functionality of a fully fledged database without any of the upfront steep financial commitment. As we are a smaller nonprofit, this was essential for us finally getting a database that would suit our needs.
What do you dislike about the product?
The setup process and importing our contacts was initially difficult and confusing to successfully do. Thankfully Hubspot has numerous training modules to assist with this process, though it still took a few attempts to successful import our contacts effectively.
What problems is the product solving and how is that benefiting you?
Hubspot allows our company, which has many remote users, to work with customers from around the country and effectively keep notes on our ongoing communications with customers. This has bolstered our sales and strengthened our efforts in communicating accurately with our whole customer base.
Recommendations to others considering the product:
If you are wanting to try out a database/CRM without custom creating one, which can be pricey, I’d recommend Hubspot entirely to try out.


    Brad P.

Very Intuitive

  • August 07, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot seems to flow almost seamlessly with the natural thought/organization process of how the science of human interaction works the best
What do you dislike about the product?
Sometimes it feels like there are too many buttons/options/slight clutter - you get lost while trying to learn, the learning curve is just a tad steep
What problems is the product solving and how is that benefiting you?
Improving the efficiency of property turnovers, streamlining emergency maintenance issue resolution, helping track interactions with all property owners, tenants, and vendors.
Recommendations to others considering the product:
If you're looking for something very personable, active in its development, and intuitive, I would say Hubspot CRM is a good choice. After gaining some experience with the tool, which may seem daunting at first but is quickly improved if you use Hubspot Academy's tutorials and training videos, you will find that it has niche options that pop up at just the right time and make you breathe a sigh of relief like "Oh, it can do that? Awesome."


    Retail

Keeping up the Pace

  • August 07, 2019
  • Review provided by G2

What do you like best about the product?
I love the Sales Dashboard, I was able to customize it for my sales team and can easily translate those numbers into KPIs for my director each week
What do you dislike about the product?
The reports could break down into new prospects and old prospect emails being sent to set an expectation for our team.
What problems is the product solving and how is that benefiting you?
This is a great tool to stay organized with tasks and the benefit of see the Deals move each week provides a better percentage of the outcome by it constantly staying front-facing to the team