Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Hubspot is an easy to use CRM
What do you like best about the product?
Tracking emails is a great asset. Hubspot is an easy to use CRM that is very straight forward. It helps keep contacts organized and also stay on task with the ability to create future tasks.
What do you dislike about the product?
There seems to be a lag when typing. This seems to happen most when hubspot is being used heavily.
What problems is the product solving and how is that benefiting you?
Hubspot helps me stay organized with the many contacts that I encounter.
How hubspot saves me time
What do you like best about the product?
It's very easy to use. I utilize the template and sequence feature quite often throughout my day.
What do you dislike about the product?
We recently became EDP compliant using Hubspot tools. Hubspot currently lacks the capability to add EDP permissions for multiple people or a list of contacts at the same time. I often have to enroll a group of people who attended a webinar or a conference in to a sequence and it takes way too much time than it should. It would save me a substantial amount of time if this was possible.
What problems is the product solving and how is that benefiting you?
Client of ours love the scheduling tool. Working with nonprofits, it's often difficult to find a time where both myself and the client are available.
Easy to Use
What do you like best about the product?
Easy to use. Intuitive layout on the Hubspot site. Like the plugin for Gmail.
What do you dislike about the product?
Contacts sometimes load slowly. Templates load slowly. (could also be an issue with our connection). Wish notes about a company could be noted easily among individual contacts within that company i.e. one person says their company doesn't want to be contacted. that note should be easily applied to all people associated to that company.
What problems is the product solving and how is that benefiting you?
Makes automating sales emails easy.
Best in Class
What do you like best about the product?
Connected to our email allows us to log activities easily.
What do you dislike about the product?
Their training program is too vide heavy. Wish it had manuals.
What problems is the product solving and how is that benefiting you?
Track all sales and marketing activities.
Recommendations to others considering the product:
Find an expert to train you.
Hubspot is THE spot
What do you like best about the product?
I love the automated parts of the templates. For example, not having to type in "Hi NAME, I wanted to talk to you about whatever for COMPANY NAME HERE."
What do you dislike about the product?
When Hubspot makes me put in a reason why I'm emailing someone in my database.
What problems is the product solving and how is that benefiting you?
It's been really great to see when someone opens my email, also the unsubscribe button saves a lot of time sifting through emails that someone responds to angry that they're receiving these emails.
Recommendations to others considering the product:
The template system is awesome. being able to see all my email correspondence is so helpful on day-to-day activities.
Organization is KEY
What do you like best about the product?
I'm very disorganized, however, Hubspot allows me to stay on top of my outreach so that I'm not missing out on any opportunities.
What do you dislike about the product?
It took me a while to get comfortable with HubSpot (previously used Salesforce). There isn't much I would say I dislike about Hubspot.
What problems is the product solving and how is that benefiting you?
HubSpot has received Frost & Sullivan 2019 Global Growth Excellence Leadership Award for Marketing Automation. Staying ahead of the game is crucial in our space.
Recommendations to others considering the product:
Utilize the training Hubspot provides. It will make your life SO much easier...
All I could ask for
What do you like best about the product?
The best part of Hubspot is that it organizes so many different parts of our marketing & sales functions. I'm always excited to learn that we can move away from another platform and have the same functionality directly within HubSpot itself
What do you dislike about the product?
The only thing I dislike is that HubSpot is lacking some functionalities that make us have to use Salesforce as well. The integration between them works, for the most part, but their are challenges with syncing sometimes that result in many duplicate accounts.
What problems is the product solving and how is that benefiting you?
Having a way to track all in-bound & outbound leads & have a way to segment them to know where to spend money in marketing & other outreach
Templates Change the Game
What do you like best about the product?
Hubspot allows so many avenues for continued optimization that allow the user to truly maximize their productivity. I honestly have a difficult time imagining where we'd be without it, considering what a high volume of work it allows us to accomplish.
What do you dislike about the product?
It's difficult to add large volumes of contacts to work sequences as quickly as I'd like, but then again I might just not have realized a better way that's already in the system.
What problems is the product solving and how is that benefiting you?
Minimizing clutter is a big one. The ability to live and die by tasks is great, since in theory, you can look to only focus on item that have a task associated with them. It refines the focus and declutters brain space when it comes to determining work that needs to be accomplished
HubSpot offers a great, customizable CRM providing transparency for the entire team.
What do you like best about the product?
HubSpot has been a great tool that has given my team the ability to have transparency on where certain projects are at in their completion. It is especially helpful when tasks can be triggered and assigned once other tasks are completed, as it ensures a streamline process for all members involved.
What do you dislike about the product?
One aspect of HubSpot that my team struggles with is it's integration with Gmail. It seems to be improving everyday, but there are some important features such as forwarding emails, and searching emails that makes going back to search for a message tough. Furthermore, it seems as though emails are mostly logged under the address that they were sent to, but it would be most helpful for them to be tracked under the deal they were sent from.
What problems is the product solving and how is that benefiting you?
Before using HubSpot, my team struggled with being able to see where projects were at, and if they were being held up they did not know the reason. With HubSpot, particularly the task feature, there is a great benefit in all teams having access to deals that are being carried out, and based on the completion of tasks and their location on the deal board, it makes it simple to understand where they are in their process.
HubSpot does continue to bring out cool improvements!
What do you like best about the product?
The UI has improved greatly over the years and the ability to clear out tasks quickly; the search feature has been an amazing improvement over years past. The ability to bulk edit deal and contact properties has always been a great benefit as we work with multiple contacts at organizations everywhere.
What do you dislike about the product?
The lack of integration with a our payment processor, Recurly, which makes it hard to accomplish some of the things we'd like to. The logging feature for activities still takes some getting used to. Some of the search by filter options could improve. Sequences and templates, while improved, also could use some refining. Editing while being in a sequence was a major plus for me personally.
The reporting for the templates are also something I don't like. Not enough flexibility or ease-of-use when it comes to grabbing open rates, etc. and picking/choosing those templates.
The reporting for the templates are also something I don't like. Not enough flexibility or ease-of-use when it comes to grabbing open rates, etc. and picking/choosing those templates.
What problems is the product solving and how is that benefiting you?
Benefits are primarily tied to being to organize the relationships we have with customers and track their growth and history. The problems we're trying to solve center around account management.
Recommendations to others considering the product:
Take the time to learn it because it certainly brings a lot of benefits to the table for those trying to grow from a startup to a larger organization.
The only other piece of advice I have is that the support is quite reliable and while sometimes there are issues that make you want to rip out your hair, the support team is very good at getting a response back over to you.
The only other piece of advice I have is that the support is quite reliable and while sometimes there are issues that make you want to rip out your hair, the support team is very good at getting a response back over to you.
showing 3,801 - 3,810