Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Hubspot has increased my daily productivity
What do you like best about the product?
Templates are a time saver! I work in support and so being able to reply quickly is very important to me.
What do you dislike about the product?
Conversations inbox and support board can be difficult to differentiate at times.
What problems is the product solving and how is that benefiting you?
We were hoping to implement Live chat and having a built in Live Chat option in HubSpot solved the issue.
Recommendations to others considering the product:
From a support standpoint, it has plenty of customization and will satisfy your basic needs and then some!
Better than Salesforce
What do you like best about the product?
I like the colorful and user friendly interface and easy to navigate.
What do you dislike about the product?
I don't like that with 'sequences' it will move forward with the "steps" even when you haven't completed the first one.
What problems is the product solving and how is that benefiting you?
I am solving my disorganization skills and being able to see all of the history right in front of you enables you to see sales patterns
Hubspot Review
What do you like best about the product?
I like the simplicity that Hubspot offers. It's very user friendly and intuitive to use. The Deals function is what I use the most. One of my favorite things is how when you are adding a new Contact it will tell you if someone is already in your contacts, keeping you from having to go through that process of adding them again. I also really enjoy having the Google Chrome extension, so it pulls my emails into the activity section of the deals without having to reference back and forth.
What do you dislike about the product?
Most CRMs I have used in the past have a "Won" and "Lost" function where Won typically converts them to a current customer. On Hubspot we have just had to make won/lost/abandoned stages at the end of the pipeline to keep it organized.
What problems is the product solving and how is that benefiting you?
We are better staying on top of our sales pipeline. The reporting tools have been beneficial for us to see how many people we have coming in every week and determining what our close rates are. We have better been able to focus on creating new opportunities and deals because we aren't having to worry about all of the current ones being unorganized.
HubSpot makes my day easier!
What do you like best about the product?
I live in HubSpot all day long and it helps me by keeping my tasks in order and by notifying me at the times I requested. I love being able to make my daily calls straight through the CRM. It's time saving and effective.
What do you dislike about the product?
Sometimes not all Gmail emails attach to HubSpot. I don't always remember to hit the track button which resets every now and then. When I try to complete certain fields I don't necessarily care for the explanation that hovers over the entire field.
What problems is the product solving and how is that benefiting you?
The dashboard eliminates a lot of he said she said and it's clear who is utilizing it and who's not. It makes it so much easier to hold people accountable.
Recommendations to others considering the product:
HubSpot is easy to navigate once you get the hang of it.
Love the interaction and ease
What do you like best about the product?
Hubspot makes it super easy to follow up with clients
What do you dislike about the product?
search engine seems like to go down to where I cant find certain people/deals. Only issue I usually see wrong
What problems is the product solving and how is that benefiting you?
made me more aware of task
Recommendations to others considering the product:
Great for Real Estate
An Effective System
What do you like best about the product?
I like that you can input so much information and then filter by multiple fields. I also like that you can view the data in different ways to be able to organize it in a way that works for you.
What do you dislike about the product?
I dislike that if you don't search with exactly the same formatting it will not pull up similar searches or fields.
What problems is the product solving and how is that benefiting you?
I've been able to clean up and refine the majority of the data that we have input into the system.
Recommendations to others considering the product:
I think that it is a good system and can work for so many purposes so it is definitely worth giving it a shot for your company.
A great organizational tool to track your prospects
What do you like best about the product?
I really enjoy the Tasks feature on HubSpot as an SDR. By creating Tasks for myself, I am able to efficiently organize contacting my leads in a systematic way. We create an email campaign that consists of 5 emails being delivered over time. The only way the next email is delivered is if I have completed the task of calling the lead first. This helps us methodically go after our leads in a way that we are likely to make contact. The Tasks feature also helps keep myself very organized so I do not forget to follow up. HubSpot is easy to use, intuitive, and is well designed to track the success of your sales efforts. I love being able to see all the statistics as well. A must-have tool if you want to manage your customers and prospects!
What do you dislike about the product?
Sometimes my call outcomes do not stay selected. This affects our tracking of types of calls. It seems that with a little patience, they will stay selected. As an SDR, I am trying to get in a lot of calls each day, so I like to be able to move on quickly to the next lead, but I am often having to click several times or wait to make sure the call outcome stays selected.
What problems is the product solving and how is that benefiting you?
I have not used other CRM tools before, so I don't really have anything to compare to. I know that HubSpot has been incredibly easy to learn, given that I've never used a CRM. I love being able to go back in the history and see all the communications my team has had with a prospect. This allows me to get caught up quickly before I call someone. I love all the different tracking features which helps me stay informed and up to date with the leads.
Simple, Fast, Effective
What do you like best about the product?
It's easy to use and intuitive. It doesn't give you so much options and functionality that you feel like your shopping in Wal-Mart with 9000 options and don't know where to begin.
I enjoy the display as well. It's easy to read and follow.
It gives you what you need and guides you quickly. It's effective for task setting, syncs nicely with calendars etc.
I enjoy the display as well. It's easy to read and follow.
It gives you what you need and guides you quickly. It's effective for task setting, syncs nicely with calendars etc.
What do you dislike about the product?
There are some functional klunkiness to a couple of pieces - Sequencing I find quite difficult to use and the toggling betwneen deals/companies/contacts gets a little messy.
Most important - the notes section of eahc contact/deal is very small and the formatting in it is complicated. Good notes need nice aesthetics with bold/underline/font zie easily available. Hard to do that in the note section
Most important - the notes section of eahc contact/deal is very small and the formatting in it is complicated. Good notes need nice aesthetics with bold/underline/font zie easily available. Hard to do that in the note section
What problems is the product solving and how is that benefiting you?
Deal nurturing is excellent
Forecasting is good, but would nice to have a probability seciton
Forecasting is good, but would nice to have a probability seciton
Template save so much time!
What do you like best about the product?
Working in an education environment we try to reach as many potential students as we can. I would love to be able to write out individual emails however, that's just not feasible all the time. The templates save me a world of time and headache by allowing me to send out information easily and sufficiently.
What do you dislike about the product?
The new CRM can be finicky. We've had situations of leads showing up under other lead's contact information. Phone calls being recorded on someone else's page.
What problems is the product solving and how is that benefiting you?
Contacting students in a timely manner.
Very easy to use and navigate.
What do you like best about the product?
I really like the recommendations given to better the message being delivered. I don't always use them, but it gives you great tips.
What do you dislike about the product?
When using a template to send to new leads we don't always have the name. This being the case the name is "unknown" in the account. The template will then generate the name as unknown in the email, and in the heat of the day, I don't always catch that.
What problems is the product solving and how is that benefiting you?
Efficiency in getting a message out to a bunch of contacts. I have been able to streamline my email and outbound call efforts by utilizing templates, tasks, etc.
showing 3,791 - 3,800