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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Alli R.

HubSpot, great for most things!

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I like the tracking aspects of HubSpot, considering that multiple eyes could be on one account/contact...no more miscommunication because someone forgot to click "reply all".
What do you dislike about the product?
I think it has a lot of glitches and outages right now, but I don't know how much that could be helped.
What problems is the product solving and how is that benefiting you?
Mainly contact communication tracking.


    Olderico C.

HubSpot Sales Hub an interesting and productive tool

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is an extremely intuitive and comprehensive sales platform, ideal for both small teams and larger organizations. Its native integration with the CRM allows for simple and effective contact management, significantly reducing time spent on manual tasks. Advanced automations, such as personalized follow-ups and pipeline management, help boost sales productivity. The interface is modern, fast, and easily customizable to suit the specific needs of any sales team. Overall, HubSpot Sales Hub stands out for its ease of use, powerful features, and flexibility across different business environments.
What do you dislike about the product?
Despite the many advantages of HubSpot Sales Hub, there are a few drawbacks to consider. The pricing can be quite high, especially for companies that need advanced features or multiple users. Some of the more sophisticated tools require a learning curve and may feel complex to beginners. Additionally, certain integrations or customizations may be limited without the help of developers or access to higher-tier plans. While customer support is available, response times for more technical issues can sometimes be slow.
What problems is the product solving and how is that benefiting you?
By integrating natively with its CRM, HubSpot Sales Hub consolidates all customer data, making it easy to access, update, and track every interaction. This centralization reduces manual data entry, minimizes errors, and saves time for sales teams.


    Information Technology and Services

HubSpot Sales Hub Experience

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is very easy to use. The interface is very seamless and easy to use. I really like the multi-filter view. It helps a lot when you're trying to narrow down your data. You can choose what data to see and it helps a lot when making reports for the team or for management. It helps saves me time and keeps things organized.
What do you dislike about the product?
Sometimes, it takes a few extra clicks to get to certain settings or tools, just feels a bit slow when you’re in a rush. Also, it would be great if report customization had more drag-and-drop or template options. That way, we can build quick reports faster without needing to adjust filters every time.
What problems is the product solving and how is that benefiting you?
It helps a lot with tracking and monitoring deals or client progress. I can easily check where things left off, so following up with clients on next steps is smoother.


    Oliver S.

Best CRM I've used!

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
It is very versatile and easy to use. I've used multiple CRM's in the past and this is leaps and bounds ahead of them.

It also integrates well with other sales tools.
What do you dislike about the product?
I'd like a little more customisability in the workflow section.
What problems is the product solving and how is that benefiting you?
All Sales teams need a CRM, this is the best one I have used as it doesn't feel like I'm spending more time keeping it clean than I am actually enabling sales processes


    Manufacturing

Easy to use

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use and set up, with the added integration into outlook its easy and convenient (when its working) to see email trails between the team to customers allowing us to pick up on work should someone be off or know where we are with projects
What do you dislike about the product?
the intergrations dont always work, which is frustrating or it logs out constantly.

sometimes Hubspot sales can to be clever - we have 100+ duplicated companies where it adds it from an email thinking its a different company when it isnt - trying to merge/review these is very time consuming.
What problems is the product solving and how is that benefiting you?
everything in one place - ease of tracking emails/calls etc to know where the team are/discussions had etc with customers. easy to pick up when they are off.

Great reporting helps us with our weekly sales update meetings


    Computer Software

Business development associate

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
easy to use .all things are present at one single place.Very much aligned
What do you dislike about the product?
nothing much in specific.everything is good for now
What problems is the product solving and how is that benefiting you?
We track every customers requirements ,call aligment,keeping up with tasks, reminders also use emails and cadences all at one place and very useful.


    Computer Software

Smart, Easy-to-Use, and Getting Better with AI

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
My HubSpot Sales Hub is super intuitive and great at managing pipelines, automating tasks, and keeping everything in one place. Their new AI assistant, Breeze, is a great add; it helps summarize my calls, draft emails, and suggest next steps, which really boosts my productivity by reduces time to find the most relevant information in a lead/deal.

Reporting is clean and easy to use, though some advanced features are only available on higher-tier plans.

Overall, if you're looking for a sales tool that's user-friendly and evolving fast with AI, HubSpot is definitely worth checking out in my opinion.
What do you dislike about the product?
It’s not a full AI co-pilot yet, but it’s a solid start and already saves time. I'm excited to see what they are going to build in the coming days.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve key challenges around lead management, sales outreach, and pipeline visibility. Before using HubSpot, tracking deal progress, follow-ups, and communication across multiple tools was messy and time-consuming. Now, everything’s centralized from emails, calls, tasks, and deal stages, making it much easier to stay organized and responsive.

The automation features save time on repetitive tasks like follow-ups and task creation, while the AI assistant adds even more value by summarizing calls and suggesting next steps. This not only boosts productivity but also helps ensure nothing slips through the cracks.

The built-in analytics and reporting give clear visibility into sales performance, helping make data-driven decisions without needing external tools.

Overall, HubSpot has improved my daily workflow, reduced manual work, and made my sales process more consistent and efficient.


    Nandhini G.

Simple and functional. BreezeAI really does work well!

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
It's simple and functional. I like that BreezeAI really makes a difference with crafting subject lines and content that's sharp and tailored for viewability.
What do you dislike about the product?
sending personalized email to multiple segments at once is a challenge.
What problems is the product solving and how is that benefiting you?
Unify and customize reachout to leads, which helps us create a personalized sales experience that leads to better close rates.


    Legal Services

Best CRM I have used in 10 years in the sales industry

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot Sales hub is easy to use, intuitive, and works the way I need it to work consistently. It also easily integrates with our tech stack.
What do you dislike about the product?
Sometimes it's integration with AirCall isn't great, but overall, I recommend this CRM.
What problems is the product solving and how is that benefiting you?
It keeps our entire sales organization organized and ready to attack.


    Saloni R.

A Comprehensive CRM Solution That Grows With You

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is incredibly user-friendly and quick to implement, even for non-technical users. It offers a wide range of features like email tracking, task automation, and pipeline management—without feeling overwhelming.

We use it daily, and it integrates easily with tools like Gmail and Zoom, making our workflow seamless. The customer support is responsive, and the extensive help docs make it easy to find solutions fast.
What do you dislike about the product?
While HubSpot Sales Hub offers great functionality, some advanced features are only available on higher-tier plans, which can get quite expensive as your team grows.

Customization options, especially for reporting and dashboards, can feel a bit limited compared to other CRMs. Also, while integrations are generally smooth, a few tools require third-party connectors or manual workarounds for full syncing.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped us solve the problem of scattered sales processes and lack of visibility across the team. Before, tracking leads, follow-ups, and deal stages was manual and inconsistent. Now, everything is centralized, automated, and easy to manage.

It’s improved our response times, follow-up consistency, and overall team productivity. The real-time tracking of emails and activities ensures we never miss an opportunity, while the pipeline view gives us clear insight into what’s moving and what needs attention.

Overall, it's helping us close deals faster and build stronger relationships with leads and clients.