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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Steve T.

Great for our business, all in one place.

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
It allows our team to coordinate activities quickly, and efficiently. HubSpot keeps our customer data clean as a one-source-of-truth to help manage our activities and gain greater insight into our prospective customers. The system is relatively easy to onboard and adapt to our changing needs. We also use the marketing subscription for sending EDM's to our contacts list and manage form submissions which has increased customer responses and new leads.

Overall we are very happy with HubSpot and how it helps our business. I was surprised how much it suited our niche industry straight out of the box.
What do you dislike about the product?
It feels like most things are pay-to-play and need a higher subscription to get the full potential. In this way our subscription will likely increase in cost each year as things become more complex. Not necessarily a downside, it is just a factor that we need to keep an eye on as we grow.
What problems is the product solving and how is that benefiting you?
It solves our lead management by creating an easy-to-use ecosystem where all data and customer notes are in place. That benefits us as the sales team of three need to be able to collaborate on the fly, being able to keep each other up to date with customer information.


    CheTaN S.

USER FRIENDLY INTERFACE AND EASY TO USE

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is super easy to use. The layout is simple and everything is easy to find. Even if you’re not good with tech stuff, you can still manage your sales, keep track of deals, and set up automation without any hassle. It keeps all my customer info in one place and helps me see how my sales are going. I also like that it connects easily with my email and other tools I already use. It really saves me time and makes my work a lot easier. I’d definitely recommend it!
What do you dislike about the product?
Sometimes, the contact and deal information doesn’t sync automatically, which can cause mistakes. Setting up advanced features or workflows takes some time to figure out.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps businesses keep all their customer information in one place, so nothing gets lost. It makes it easy to track sales, follow up with leads, and manage deals without doing everything manually.


    Marketing and Advertising

Great for Growing Teams, But Can Get Pricey

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is how simple it is to use day to day. The layout feels intuitive, so I don’t waste time trying to figure things out. I really like the way the pipeline is set up because it makes it easy to see where every deal stands and what needs attention. The automation features, like sequences and reminders, save me a ton of time on follow-ups, and I like knowing that nothing slips through the cracks. On top of that, it connects nicely with the rest of HubSpot, so all my contacts and interactions stay organized in one place.
What do you dislike about the product?
What I don’t like about HubSpot Sales Hub is that a lot of the features you’d expect to use aren’t actually available unless you upgrade your package. It gets a bit confusing trying to figure out what’s included and what isn’t, and sometimes I only realize a tool I thought I could use is locked behind a higher plan. As you use the platform more, you definitely start running into limits, like on reporting or automation, unless you pay more. The cost can add up quickly, especially if your team is growing, and that part can feel a little frustrating.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me centralize all my sales info and makes it much easier to follow what my team is working on. Instead of chasing updates across different tools, everything is right there in one place contacts, deals, activities, and notes. I can quickly see the pipeline, track progress, and understand where each rep is with their prospects. It saves me time, keeps things more organized, and makes it easier to manage the team and keep everyone on the same page.


    Lorenzo D.

Using Hubspot

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot allows you to be organized and follow up on your pipeline with potential leads.
What do you dislike about the product?
Customers are removed from your name even if deals are in place.
What problems is the product solving and how is that benefiting you?
Being organized with potential leads and organizing pipelines.


    Education Management

Great features and seamless data storage

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is great with keeping things organized and easy to see records of customer. Dashboards for repors and KPI also easy to pull and view.
What do you dislike about the product?
Can be a bit slow at times when pulling up records
What problems is the product solving and how is that benefiting you?
Lead and sales and deals all in one system instead of navigating through multiple


    Jeanette B.

New HubSpot User

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I love that we are able to utilize HubSpot across all of our teams to build a better picture of where we stand from a leadership position.
What do you dislike about the product?
We have an interesting model that sometimes makes integration between different contacts within a household difficult.
What problems is the product solving and how is that benefiting you?
All of our reporting can be held in one place so that we don't have to bounce between different platforms and worry about data transfer and integrity.


    Education Management

HubSpot review

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Ability to easily send sequences to B2B contacts and organize lead information.
What do you dislike about the product?
The UX of the left hand menu is sometimes not intuitive on where things live. Since we have multiple users in a company, want the ability to sort notes, tasks and meetings by person
What problems is the product solving and how is that benefiting you?
Managing sales contacts


    Mayank J.

Best feature to track to Sales & BDs activities and Get better results across the team

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I liked the most about the tracking sales1-1 emails, sequences outreach and reporting nice feature to get integrate with Gsuite workspace, Apollo, Seamless.ai and many more tools to make process easy.

Overall Sales Hub stands for best productivity, easy to use and powerful features.
What do you dislike about the product?
Great feature along with many benefits, I and my team always worried about high pricing.
What problems is the product solving and how is that benefiting you?
Sales hub solving across the team:
SDRs are doing outreach in day to day basis and superb helpful to real-time track each of emails, do follow up accordingly using sequences and call logs.
Marketers are able to manage report as well as SDRs activity and performance, also running campaigns for upcoming events, webinar and etc.

Sales hub made us focused to stay updated with features, deals faster and adjusting quickly to get better performance and results.


    Kelly M.

Mostly good. Duplicates are a frustration

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
All communication with customer logged in one place
What do you dislike about the product?
Can almost be too much info! Hard to tell what is most important
What problems is the product solving and how is that benefiting you?
Collecting communications and analyzing information to prepare for meetings


    Vasti V.

Really like it!

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I like being able to track my deals and being able to see which deals need action.
What do you dislike about the product?
Having to create a lot of properties and being able to keep clean data.
What problems is the product solving and how is that benefiting you?
I like the prospecting aspect. I would love to do all of my prospecting and calling straight from Hubspot