Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Powerful CRM with Essential Integrations, but Email Hurdles Persist
What do you like best about the product?
I appreciate HubSpot's seamless integration capabilities, allowing for easy connections with other systems. The meeting scheduler is fantastic, on par with paid products like Calendly. Email sequences and templates streamline my workflow significantly. Additionally, the platform's complex object mapping is invaluable for managing intricate sales operations.
What do you dislike about the product?
I find HubSpot's handling of emails to be quite problematic. The platform struggles to recognize new emails automatically, which means I often have to create workarounds or external automations to get new leads' emails to show up in HubSpot. This is a major hurdle because it complicates what should be a straightforward process. Furthermore, HubSpot's email integration with Gmail is clunky, requiring the use of an extension rather than seamless integration with Gmail's client. Another limitation is HubSpot's inability to process historical email imports easily, which would be incredibly useful when integrating existing email accounts. Email, being a primary communication channel with customers, makes these limitations particularly frustrating.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub connects everything easily, simplifying complex pipelines and relationships essential for my operations, making integration quick. However, issues with email recognition require manual work and outside automation, affecting seamless communication and tracking.
Hubspot hub
What do you like best about the product?
well-structure APIs, it is making inetegration smooth
What do you dislike about the product?
Limitation in object relationship, in object Handling
What problems is the product solving and how is that benefiting you?
Easy to use lead management
Simple, Intuitive, and Essential for Lead Management
What do you like best about the product?
I find HubSpot Sales Hub incredibly intuitive and easy to use, which streamlines my lead generation and management processes. Its ability to automate tasks and send reminders without much manual intervention greatly enhances efficiency. The platform also provides comprehensive tracking of lead progress and team performance, allowing me to monitor activities through intuitive dashboards. This ensures I can maintain and track leads and sales effectively.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does not have a built-in feature for generating leads directly within the platform. This means I have to rely on external sources like LinkedIn to import leads, which adds an extra step to the process. Also, a free subscription, even if just for the first year, would make the platform more attractive, especially if it could facilitate easy lead importation without needing external tools.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to generate and manage leads, track their progress, set reminders for follow-ups, and ensure effective customer outreach. It automates these tasks, reducing manual intervention and enhancing productivity and sales efficiency.
Makes My Day-to-Day work So Much Easier
What do you like best about the product?
Automation, Email tracking notifications, reminders, layout,
What do you dislike about the product?
Not that great User interface and not as smooth
What problems is the product solving and how is that benefiting you?
It helps me stay organized with my prospects and ensures I never miss a follow-up. Instead of keeping notes and reminders separately, everything is in one place.
HubSpot Sales Hub; All-in-one solution for transforming sales processes
What do you like best about the product?
HubSpot Sales Hub is easy to use and works excellently with the HubSpot ecosystem. We also use HubSpot Marketing and CRM solutions for our organization. It helps sales users streamline and prioritize their sales outreach based on the prospect's interest and propensity, thereby helping them focus on deals that'd likely close. It's dashboard and reporting are also great - glad to have them in the tool itself and not having to rely on external analytics platforms to measure performance.
What do you dislike about the product?
Although Sales Hub comes packed with a lot of features, I feel that it lacks the ability to customize the platform. I have used Salesforce and Adobe platforms in the past, and they were more customizable than Sales Hub (at least in my opinion and experience). Also, it would have been great if the lower tiers could have had some more features.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped automate a lot of manual sales tasks (for which we'd have to maintain complicated spreadsheets, forms, etc.). It offers a centralized platform for all our sales users and their activities. Real-time data and analytics are a great plus, too. Overall, its built-in workflow and automation capabilities have helped us improve sales users' productivity, which directly impacts our topline.
Hubspot Sales Review
What do you like best about the product?
Easy to use, simple set-up, great variety of tools for tracking (lists, tasks, etc)
What do you dislike about the product?
Aircall integration, it is super buggy and opens many tabs which slows the whole computer down
What problems is the product solving and how is that benefiting you?
Used to have the problem where id track everything in different places now I can just do everything out of hubspot
User friendly all-in-one platform
What do you like best about the product?
user friendly interface. very intuitive not much training is needed to be successful on this platform if you've never used it before. Good educational tools if needed.
What do you dislike about the product?
I dislike the is the "freemium" business model. The attractive entry-level "Starter" plans or the free CRM can be misleading for growing businesses. As a company's needs expand, like my small business (I no longer own) , they require more advanced features, the jump to the "Professional" and "Enterprise" tiers comes with a substantial price increase. Its already expensive and this is a major problem.
What problems is the product solving and how is that benefiting you?
tracking prospecting calls and follow ups
Good for SMB, difficult for complex systems
What do you like best about the product?
I like that everything is in one place. This makes it so much easier for our sales reps to use the platform, which makes it a lot better for adoption. It is able to make a lot of dynamic choices depending on what we need it to do. It was nice to set up and easy to maintain.
What do you dislike about the product?
The system is sometimes a bit hard to use and does not work well with integrations. For example, you cannot use the lead scoring feature if you log calls in a different system to score those calls. It just doesn't work. If you use a lot of systems, look somewhere else.
What problems is the product solving and how is that benefiting you?
Primarily we use it to help us understand channel performance and for routing and operations purposes. We use the email tracking to track intent and engagement.
Hubspot: Best tool for data management
What do you like best about the product?
When it comes to lead management and filtering out your funnel in sales or workplace, hubspot makes its more convenient for you. The things which might take more than a day, hubspot makes it to get done in few hours or minutes. This not only saves your time, but also makes you free from unnecessary pressure and time limits.
What do you dislike about the product?
Click to call facility can be more advanced with hubspot generated numbers. These numbers should get changed one the current one gets spammed.
What problems is the product solving and how is that benefiting you?
I am using it to navigate through my interested, prospect, hot and warm leads and to churn the data efficiently. This saves my time and makes the things get done in very less time.
User friendly for whole team
What do you like best about the product?
I really like that everything for our customers and leads is in 1 place!
I can open a company, see all the contacts, activity for account, and get a high level view. Then I can drill into each contact to see specific activity for each person. Our service team also uses the Inbox feature to collect incoming emails and answer questions.
I can open a company, see all the contacts, activity for account, and get a high level view. Then I can drill into each contact to see specific activity for each person. Our service team also uses the Inbox feature to collect incoming emails and answer questions.
What do you dislike about the product?
We haven't found the quote feature to be as robust as we were hoping for creating quotes/invoices for our sales team.
What problems is the product solving and how is that benefiting you?
As our sales and marketing teams work closely together, we have everythign in 1 place to see all outgoing emails, sequences, etc. We can also see who attended webinars and are searching for more information.
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