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FortiMail Secure Email Gateway - Enterprise ATP (PAYG)

Fortinet Inc. | 7.6.3

Linux/Unix, Other 7.6.3 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

2 AWS reviews

External reviews

23 reviews
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External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    FernandoNavarrete

Experience growing with reliable email security and flexible deployment options

  • July 11, 2025
  • Review from a verified AWS customer

What is our primary use case?

We are suggesting Fortinet FortiMail to control, check, and keep all email platforms secure and monitor if malicious code is coming through emails. We are using it for these purposes.

We are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

How has it helped my organization?

In the consulting industry, we provide consulting and services to manage security for clients who don't have an IT department with cybersecurity personnel. In these cases, they use our services to maintain security in Azure and other platforms.

What is most valuable?

The reporting features are especially valuable, including frequent reports for issues, alerts, and phishing alerts. We generate these reports weekly to check how the security is working with Fortinet FortiMail.

From our experience with Fortinet FortiMail, we have found that it's a very strong platform for ensuring company security. It is a very good product.

What needs improvement?

It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.

For how long have I used the solution?

I have been using Fortinet FortiMail for about six months as we are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

What was my experience with deployment of the solution?

The deployment was good for us. The friendly deployment process is very important for Fortinet FortiMail.

How are customer service and support?

The support for Fortinet FortiMail is excellent. On a scale from one to ten, I would give it a nine.

How would you rate customer service and support?

Positive

What other advice do I have?

I work with Fortinet FortiMail products but not with FortiGate. We don't use exactly the DLP features with Fortinet FortiMail, but we activate some rules. We are not currently exploring the DLP features.

I rate Fortinet FortiMail a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Mohammed Hattari

Enables seamless email security and good threat detection with straightforward integration

  • December 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Fortinet FortiMail for email security. As I mentioned before, we had a company bring it in to run as a Proof of Concept (POC) for six months. After that period, we approved and implemented it.

What is most valuable?

The most valuable feature of Fortinet FortiMail is its ease of use. It is very straightforward and provides good functionality. 

Additionally, its threat detection capabilities have been beneficial. It has been easy to integrate and work with, providing us with the necessary features for email security.

What needs improvement?

The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier.

For how long have I used the solution?

I have used FortiMail for approximately four years.

What do I think about the stability of the solution?

The stability of Fortinet FortiMail is very high, and I would rate it a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiMail is excellent. I would also rate it a ten out of ten.

How are customer service and support?

I have had communications with Fortinet's technical support, and they offer high-quality support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Fortinet FortiMail, I used Cisco for email security. The change was due to my switching companies rather than dissatisfaction with Cisco.

How was the initial setup?

The initial setup of Fortinet FortiMail was easy.

What about the implementation team?

The deployment was done directly through Fortinet, and there was no third-party involvement.

What was our ROI?

I have observed a return on investment from FortiMail. It offers cost savings compared to Cisco, which was very expensive.

What's my experience with pricing, setup cost, and licensing?

The pricing of Fortinet FortiMail is cheaper compared to Cisco, which was quite expensive.

What other advice do I have?

I would rate Fortinet FortiMail ten out of ten overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Edison Ting

The wireless functionality works well with Huawei devices

  • April 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to protect the network, Internet, and external checks. It is user-friendly and easy to use. The desktops are nice to understand.

What is most valuable?

The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices. 

What needs improvement?

The solution's pricing could be improved.

For how long have I used the solution?

I have been using Fortinet FortiMail as an end user for three to four years. We are using V2000F of the solution.

What do I think about the stability of the solution?

The solution is quite stable. There aren't many additional advantages.

What do I think about the scalability of the solution?

The solution is easy to scale. 100 users are using this solution.

How are customer service and support?

The service is very good and timely. They always address the tickets on time, and they are reliable.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

One advantage of FortiMail against Symantec is its ability to effectively block spam, viruses, malware, and malicious traffic. It provides comprehensive security coverage across all these areas.

How was the initial setup?

The solution is easy to deploy and takes two to four hours for migration. We have about three experts for deployment and maintenance.

What was our ROI?

FortiMail reduces your overall security-related costs. It saved 60% time and 70% cost

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiMail steadily increases every year. There is a possible ten percent increase. It's concerning because Fortinet is well-known, and even large companies like IBM use it. However, the yearly price hikes aren't favorable for consumers. 

What other advice do I have?

The data loss prevention feature in Fortinet FortiMail is not as comprehensive as it should be to cover all data movements and types. It may require additional purchases or integration with solutions like Symantec to monitor and protect the entire range of data effectively.

Fortinet FortiMail is a reputable brand known for providing robust support. They consistently strive to offer effective solutions tailored to your IT infrastructure.

Overall, I rate the solution a ten out of ten.


    Letarik Terefe

Prevents, detects, and responds to email-based threats

  • November 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiMail to protect our corporate maintenance. It is a very good solution.

What is most valuable?

It is one of the most efficient solutions in our environment. We have more than nine hundred users. All of these users are protected by Fortinet FortiMail.          

What needs improvement?

It would be helpful if Fortinet FortiMail could monitor from a smartphone. 

For how long have I used the solution?

I have been using Fortinet FortiMail since 2019.

What do I think about the stability of the solution?

There is no downtime and I believe it is stable.

What do I think about the scalability of the solution?

It is scalable. We are planning to upgrade it in the coming stages. 

How are customer service and support?

Every six months, without any charge, they conduct a thorough examination for us. This includes checking if the configuration aligns with our requirements. They provide recommendations for corrections, particularly in cases where potential vulnerabilities or backdoors are identified. Their proactive approach contributes to the security of our environment. The assistance they provide every six months is prompt, cooperative, and delivered in a friendly manner.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft ISA for our security needs, but we encountered challenges with the packages provided by Microsoft, prompting us to explore alternative solutions. After conducting assessments and evaluations, Fortinet FortiGate emerged as the most efficient and effective option from a security perspective. Its ease of deployment, straightforward monitoring tools, and user-friendly interface distinguish it, providing a seamless experience in contrast to other solutions like Check Point, which were deemed complex and challenging by clients in their reviews. Fortinet's simplicity, ease of understanding, and the ability to generate reports effortlessly, including automatic report configurations without reliance on emails, led us to select Fortinet as the preferred solution for our security requirements.

How was the initial setup?

It is pretty simple and straightforward. It doesn't take a long time. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I would rate it 10 out of 10. 


    Ahmed-Dawood

A very powerful solution that can be used to protect emails from spam attacks

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiMail is a very powerful product we use to protect our emails from spam attacks and malicious emails.

What is most valuable?

The most valuable feature of Fortinet FortiMail is its fully detailed dashboard. Fortinet FortiMail is fully integrated with other Fortinet products, including the firewall, the analyzer, and the manager.

What needs improvement?

Fortinet FortiMail's pricing could be improved.

For how long have I used the solution?

I have been using Fortinet FortiMail for three years.

What do I think about the stability of the solution?

Fortinet FortiMail is a very stable solution.

I rate Fortinet FortiMail ten out of ten for stability.

What do I think about the scalability of the solution?

Around 130 to 180 users are using Fortinet FortiMail in our organization.

I rate Fortinet FortiMail ten out of ten for scalability.

How are customer service and support?

Fortinet FortiMail's technical support team is very supportive.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We did Fortinet FortiMail's implementation and installation within one hour.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiMail is a little bit expensive. I rate Fortinet FortiMail a four out of ten for pricing.

What other advice do I have?

I am using the latest version of Fortinet FortiMail.

Fortinet FortiMail needs no maintenance other than upgrades.

I would recommend Fortinet FortiMail to other users.

Overall, I rate Fortinet FortiMail ten out of ten.

Which deployment model are you using for this solution?

On-premises


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