We are suggesting Fortinet FortiMail to control, check, and keep all email platforms secure and monitor if malicious code is coming through emails. We are using it for these purposes.

We are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

In the consulting industry, we provide consulting and services to manage security for clients who don't have an IT department with cybersecurity personnel. In these cases, they use our services to maintain security in Azure and other platforms.

The reporting features are especially valuable, including frequent reports for issues, alerts, and phishing alerts. We generate these reports weekly to check how the security is working with Fortinet FortiMail.

From our experience with Fortinet FortiMail, we have found that it's a very strong platform for ensuring company security. It is a very good product.

It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.

I have been using Fortinet FortiMail for about six months as we are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

The deployment was good for us. The friendly deployment process is very important for Fortinet FortiMail.

The support for Fortinet FortiMail is excellent. On a scale from one to ten, I would give it a nine.

Positive

I work with Fortinet FortiMail products but not with FortiGate. We don't use exactly the DLP features with Fortinet FortiMail, but we activate some rules. We are not currently exploring the DLP features.

I rate Fortinet FortiMail a ten out of ten.

Hybrid Cloud

Amazon Web Services (AWS)

I use Fortinet FortiMail as a firewall and an SMTP gateway for email. It works with our existing mail server on-premises to handle email filtering and security functions.

Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.

Fortinet FortiMail should keep pace with features offered by cloud-based services like Google and Microsoft Outlook. Additionally, the transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.

I have used Fortinet FortiMail for more than five years.

I have not contacted FortiMail support specifically, but I mentioned that support for FortiGate was delayed, and it was challenging for me to understand support questions. I did not highlight any specific issues for Fortinet FortiMail.

Neutral

Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate.

Security remains essential, and maintaining on-premises solutions may become challenging as more organizations move to cloud hosting services. Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup. The email security tool is considered essential despite high costs to ensure appropriate protection for data.

On-premises

Fortinet FortiMail is primarily used by financial institutions to protect their mail servers. It offers protection from advanced features of email-based attacks and is placed inline with the mail server to filter inbound and outbound traffic.

The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks. It is especially effective in blocking spam through standards like wrong source IP for email-based attacks. Its high scalability and stability, especially for financial institutions, are noteworthy.

Detailed documentation regarding deployment options and configuration would be beneficial. Providing comprehensive documentation on how to deploy and configure would improve the solution.

I have been involved with Fortinet FortiMail in presales for two years.

It depends on the use case and licensing features. Deploying basic functionality could take about two weeks, while deploying advanced features might take around one month.

The Fortinet solution, including FortiMail, is stable. This stability is consistent across Fortinet products, including FortiGate firewall.

Fortinet FortiMail's scalability is high, especially for financial institutions.

The technical support from Fortinet FortiMail is high. I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.

Neutral

The setup time varies based on the use case and licensing features. Deploying basic features can take about two weeks, while advanced features might require around one month.

Fortinet products, including FortiMail, have templates for sizing. Depending on these templates, questionnaires are prepared for clients to gather information for sizing based on the requirements.

The pricing for Fortinet FortiMail is medium.

For me, Fortinet FortiMail is the best solution I have ever tried. I rate it eight out of ten overall.

On-premises

I use Fortinet FortiMail for email security. As I mentioned before, we had a company bring it in to run as a Proof of Concept (POC) for six months. After that period, we approved and implemented it.

The most valuable feature of Fortinet FortiMail is its ease of use. It is very straightforward and provides good functionality. 

Additionally, its threat detection capabilities have been beneficial. It has been easy to integrate and work with, providing us with the necessary features for email security.

The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier.

I have used FortiMail for approximately four years.

The stability of Fortinet FortiMail is very high, and I would rate it a ten out of ten.

The scalability of Fortinet FortiMail is excellent. I would also rate it a ten out of ten.

I have had communications with Fortinet's technical support, and they offer high-quality support.

Positive

Before using Fortinet FortiMail, I used Cisco for email security. The change was due to my switching companies rather than dissatisfaction with Cisco.

The initial setup of Fortinet FortiMail was easy.

The deployment was done directly through Fortinet, and there was no third-party involvement.

I have observed a return on investment from FortiMail. It offers cost savings compared to Cisco, which was very expensive.

The pricing of Fortinet FortiMail is cheaper compared to Cisco, which was quite expensive.

I would rate Fortinet FortiMail ten out of ten overall.

Public Cloud

Other

We use FortiMail to filter all emails coming to our mail server. It blocks malicious emails automatically. We also have FortiAnalyzer to collect logs and monitor traffic with Fortinet analyzers. We are in the process of buying FortiWeb to secure our website against attacks like SQL injection.

FortiMail filters all emails coming to our mail server, blocking any that are malicious automatically.

FortiMail effectively filters all emails coming to our mail server, blocking malicious ones automatically. Everything is easy to configure and manage all appliances in one interface. This streamlined interface applies to FortiMail, FortiAnalyzer, and other Fortinet products, making it user-friendly and efficient for our organization. 

Our Fortinet infrastructure allows us to maintain consistent protection across all devices.

The main area for improvement is the pricing. The configuration is good and easy to use, however, the renewal cost is higher than that of other vendors.

We have used FortiMail and Fortinet products for six years, with FortiAnalyzer used for about three years.

FortiMail is very stable. On a scale from one to ten, I would rate its stability at a ten out of ten.

FortiMail is highly scalable. I would rate its scalability ten out of ten.

The technical support from Fortinet is very satisfactory. They are responsive and helpful. I would rate their support at ten out of ten.

Positive

We have not switched to any other vendor because replacing these appliances would require significant infrastructure development, which is costly.

The initial setup was straightforward and mostly handled by our third-party professional services provider.

We used third-party professional services for deployment of Fortinet products.

We have not had any return on investment from FortiMail as we primarily use it to maintain continuity and security of our main products.

Pricing can be expensive. The cost can range from fifty thousand to one hundred thousand dollars, depending on the appliance being licensed.

I would recommend FortiMail for its ease of use and a single interface for all products. However, the renewal cost is higher than that of other vendors. 

Overall, I rate the solution nine out of ten.

On-premises

Our main use case for FortiMail is to protect emails. It acts as a security appliance focusing on emails and securing the inbox. It checks the content of the mail itself and the links that accompany the emails most of the time.

We use FortiMail as our email security for our organization.

The price gives a good review of emails. The anti-spam functionality is good and works well.

FortiMail has some latency issues and sometimes takes time to receive emails. Text emails without URLs also take time to forward. Accessing links in received emails can take time.

I have used FortiMail for one year.

It is a stable product. That said, there is some latency.

Customer support has some delays and is not as expected. It needs improvement.

Neutral

I used Cisco secure email before, which was more expensive, complicated, and harder to deploy compared to FortiMail. Fortinet is easier to deploy, troubleshoot, check the logs, and is cheaper.

There is a good return on investment between eight to nine out of ten. Deployment time is fast.

The pricing and licensing are advantageous. The price is between eight and nine.

I evaluated Cisco for email security.

Out of ten, nine points might be a very high score for this solution, however, eight is more reasonable. I'd rate the solution, therefore, eight out of ten.

The primary use case is to securely receive email from external sources, such as Microsoft Exchange on the cloud, and relay it to internal Exchange servers. Additionally, it involves sending emails from the Exchange server to external networks.

Fortinet FortiMail enhances the email security posture of organizations by securely transmitting emails between external and internal servers.

The most effective features in intercepting malicious emails include controls like DKIM and SPF. Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others. 

Additionally, the PSIRT database and threat intelligence database contribute to the effectiveness, and the number of false positives is lower than with other products.

There are multiple areas for improvement, such as user visibility, which is less compared to Cisco's secure appliances. Header inspection and containerization, like on-prem premises sandboxing, need enhancement. Improving spam ranking to match international standards is essential. 

Moreover, Fortinet's position in the Gartner Magic Quadrant needs to improve, as Barracuda and other appliances are currently ahead.

I have been using Fortinet FortiMail for approximately three months.

Fortinet FortiMail is reliable and does not halt, provided that enough resources are available. The integration with Fortinet Analyzer and SIEM has been smooth, and everything is working fine.

The scalability of Fortinet FortiMail is satisfactory. Specifically, the product runs well in extreme environments, and I have not experienced any hardware failure issues.

Training support from Fortinet in our region could be more available, as partner training and support are crucial for effectively understanding and recommending solutions to customers.

Neutral

Previously, I worked with Barracuda and Cisco's IronPort Email Appliance for email security.

Barracuda is less expensive compared to FortiMail. FortiMail is mid-range, and Cisco is priced higher.

There are multiple areas for improvement, like enhancing the product's user visibility and spam ranking. On-premises sandboxing should reduce false positives and strengthen its position compared to other products in the Gartner Magic Quadrant.

I'd rate the solution seven out of ten.

I don't use the solution directly in my company. I am not configuring the devices and only know a little bit of the use cases of the tool.

The most valuable features of the solution that strengthen email security revolve around the fact that it offers great cost-effective email filtering options in a multitenant environment.

The tool does what it is supposed to do, so there is nothing I want in the tool. The product's price is an area with shortcomings, making it an area where improvements are required.

I have been using Fortinet FortiMail for ten years.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution an eight to nine out of ten.

Whether there are any plans to increase the number of users depends on the requirements of my customers. If there are additional customers wanting to use the product, then there will be a need to scale up. I integrate the tool for my customers.

The solution's technical support was not always good, so it has some scope for improvement. I rate the technical support a seven out of ten.

Neutral

In other network environments, my company uses Cisco, Extreme, and Huawei. In the security segment, my company focuses on Fortinet.

I was not directly involved in the product's deployment phase. I only know the tool's features and can use it. My team did not face difficulties or complain about the tool's setup phase. I believe it worked fine.

The solution is deployed on an on-premises model.

The solution's initial deployment tool took around half a year since we had to migrate from another tool.

The solution's deployment involved six to eight people, out of which there were two engineers, one system engineer, one network engineer, and one customer manager to handle the migration process, while the rest were the operating staff members.

Compared to its competitors, Fortinet's products are available at a higher price range. The free or open source in the market can't compete with Fortinet in terms of functionalities. If one is bad and ten is a good price, I rate the tool's price as a six out of ten.

Though I wasn't directly involved in the selection of the tool in my company, I remember my company chose the tool since it did not want to divert itself with too many vendors. As Fortinet's firewall was already being used in my company, and since our service partner highly recommended Fortinet FortiMail to us, we chose it.

The product helps users handle security challenges as it offers prefiltering options and does relatively good incident reporting. The product also helps diagnose the tool's interface.

The tool's anti-spam feature was easy to use. The tool automatically checks the spam part, which is a fast process.

The tool's user interface and customizability features are fine.

My company maintains the tool for the customers. There are one to two engineers and a handful of operating people who take care of daily businesses and operational tasks.

When we go to our company's customers, we always like to offer a full stack of security tools for an environment and it is an area where we prefer Fortient.

The tool integrates with other Fortinet products in a very good manner. With open-source tools, Fortinet FortiMail's integration is good enough.

I don't know how much AI is involved in the tool.

For people with Fortinet's universe, it is a good product that they can choose, and it offers good integration features. It is also a solid feature set. If someone is on a tight budget, I won't recommend the tool to such people.

I rate the tool a nine out of ten.

Fortinet FortiMail is a mail security gateway that you can deploy on cloud to secure your email on Office 365 or Gmail. You can use Fortinet FortiMail on an on-premises model also. Fortinet FortiMail is used to filter malicious or spam emails sent into a user's network.

The most valuable feature of the solution stems from the fact that it has multiple profile sessions, like anti-spam sessions, content filters, and anti-virus. It has integration with sandbox also. You can ensure data leakage prevention through the content filter, and you can control file formats in both inbound and outgoing emails from the organization. An anti-spam technique and zero-day technique are characteristics of the tool, along with the ability to filter emails based on IP addresses or the domain of the sender.

As a customer, I need a stable update in the product that stays for a long time instead of having to deal with frequent updates.

I have experience with Fortinet FortiMail.

It is a stable solution.

In terms of scalability and availability, Fortinet FortiMail supports high availability for multiple appliances or devices. The to has the ability to configure cache rules.

My company has deployed the product multiple times on the cloud and on an on-premises model. Our company has also taken care of the deployment whenever the server or gateway were moved. In general, my company has dealt with a wide range of customers using the tool.

The technical support for the solution is very good. The tool offers multiple levels of support, and most of the tickets can be resolved by the product's L1 support team. It is rare to use L2 or L3 support.

In 2016, I worked with Cisco Secure Email, formerly known as Cloud Email Security. I think FortiMail is better in all areas compared to other tools. I still work with Cisco but focus more on FortiMail.

The product's initial setup phase was very easy.

After the initial configuration of virtual machines or appliances, you create a connector to Exchange or the email server and create a security profile according to customer needs, then create a policy to control all incoming or outgoing emails of your customer's organization.

The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails.

With the DLP format, you can control the format or hash the emails that go outside your organization. In FortiMail, you can locate a shared directory, you can make a hash for every file on it and send them outside your organization, and can encrypt it if you want on identity-based encryption.

Fortinet FortiMail can be integrated with all email security products, like Exchange and Domino. The product is also integrated with AVI systems covered under Office 365 on cloud. The tool can be used if you want to inspect the emails internally in your organization to control malicious traffic.

I don't remember the tool's framework, but for FortiMail, updates and upgrades are meant to add new features and ensure more stability.

In terms of the value provided by the product, I feel that Fortinet FortiMail provides a good value to customers as it offers good security for emails, especially if you configure it the right way and integrate it with sandbox.

I rate the solution a nine out of ten.

We use the solution to protect the network, Internet, and external checks. It is user-friendly and easy to use. The desktops are nice to understand.

The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices. 

The solution's pricing could be improved.

I have been using Fortinet FortiMail as an end user for three to four years. We are using V2000F of the solution.

The solution is quite stable. There aren't many additional advantages.

The solution is easy to scale. 100 users are using this solution.

The service is very good and timely. They always address the tickets on time, and they are reliable.

Positive

One advantage of FortiMail against Symantec is its ability to effectively block spam, viruses, malware, and malicious traffic. It provides comprehensive security coverage across all these areas.

The solution is easy to deploy and takes two to four hours for migration. We have about three experts for deployment and maintenance.

FortiMail reduces your overall security-related costs. It saved 60% time and 70% cost

The price of Fortinet FortiMail steadily increases every year. There is a possible ten percent increase. It's concerning because Fortinet is well-known, and even large companies like IBM use it. However, the yearly price hikes aren't favorable for consumers. 

The data loss prevention feature in Fortinet FortiMail is not as comprehensive as it should be to cover all data movements and types. It may require additional purchases or integration with solutions like Symantec to monitor and protect the entire range of data effectively.

Fortinet FortiMail is a reputable brand known for providing robust support. They consistently strive to offer effective solutions tailored to your IT infrastructure.

Overall, I rate the solution a ten out of ten.