Miro
MiroExternal reviews
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Effortless Collaboration and Diagramming with Miro
What do you like best about the product?
I really appreciate how Miro makes it super easy to jump right in and start creating diagrams, which was a significant factor in me continuing to use it after first discovering it at a previous job. The ease of use compared to other tools like Figma and Lucidchart, which have a steeper learning curve, is a standout feature. Miro simplifies the process of diagramming, particularly for communicating PRDs and product requirements to other stakeholders, allowing them to visually see what I am trying to build. I find it incredibly beneficial for visually building out systems and ensuring that all my separate teams can understand the concepts I'm working on. This visual clarity is a key benefit I get from using Miro. Additionally, Miro's capability for easy collaboration and the ability to share links, create diagrams, and involve team members seamlessly enhances its usability. I especially enjoy using the feature to build sequence diagrams and use case diagrams, as that's primarily what I utilize it for. The platform's depth in handling complex diagrams surpasses alternatives like Confluence, which only allows basic diagramming. Furthermore, Miro's ability to create as many dashboards as I need, and the option to share them with others for collaboration, makes it an essential tool in my workflow.
What do you dislike about the product?
Nothing, miro provides me with all the tools i need
What problems is the product solving and how is that benefiting you?
I use Miro to visually communicate requirements with multiple teams, easing collaboration and understanding across stakeholders.
Essential for Remote Collaboration, Though Permissions Can Be Tricky
What do you like best about the product?
As an external consultant, I truly appreciate the flexibility that Miro offers. I find it extremely easy to use and implement, and I rely on it daily to co-create templates with clients, facilitate remote service design workshops, document brainstorming sessions, and even deliver final artefacts. Miro is robust enough to handle detailed, structured work, yet remains intuitive and accessible for participants who are new to design tools. The platform’s ability to bring together visuals, sticky notes, frameworks, and links within a single shared space makes it both easy to use and essential for remote collaboration. The customer support team and community are always warm and helpful, making me feel genuinely welcomed as part of the Miro family. Additionally, I value how seamlessly Miro integrates with third-party tools, which greatly simplifies the handoff process.
What do you dislike about the product?
Managing permissions can sometimes feel cumbersome, particularly when working with clients who are very focused on security and hesitant to allow permissions for Guest Collaboration.
What problems is the product solving and how is that benefiting you?
Miro continues to develop as an outstanding platform for creating accessible co-creation spaces, especially in this era of returning to the office. As a service design consultant, I depend on Miro to run inclusive hybrid workshops that unite stakeholders and customers with a range of experiences, including those who may not always be able to attend in person. Its robust and secure features have earned the trust of managers for official collaboration, making it a powerful tool for ensuring that everyone's voice is heard, particularly for those unable to commute to busy city offices or who require more flexible ways to collaborate. Miro enables me to make my service design practice truly accessible and participatory for the broadest possible audience.
Effortless Remote Collaboration, Needs Better Board Organization
What do you like best about the product?
Extremely easy to use, and a life saves for remote workshops. Very easy to onboard people who have never used it, making it ideal to quickly gather their inputs directly on the board. I also really like the templates available in the Miroverse that negate the 'White paper fear'.
It is also very easy to integrate this with Jira or Azure DevOps, making it useful as a central source of truth for business processes.
It is also very easy to integrate this with Jira or Azure DevOps, making it useful as a central source of truth for business processes.
What do you dislike about the product?
These are minor details, but it would be good to have more control on versioning and a better way to label and organise the boards as sometimes on larger projects this can get messy.
What problems is the product solving and how is that benefiting you?
- Remote workshops with several stakholders
- Single source of truth for Service Blueprints and Process Maps
- Brainstorming with colleagues on complex topics
- Single source of truth for Service Blueprints and Process Maps
- Brainstorming with colleagues on complex topics
Good experience, ease of use and well implemented features.
What do you like best about the product?
It's super easy to use and to share with your team, good for work or any personal projects. Also has lots of ways to brainstorm or plan your ideas, which is very good in the "ideas" phase of the projects.
What do you dislike about the product?
Maybe some table configurations, or "moving" mechanics could be more simple, nothing special.
What problems is the product solving and how is that benefiting you?
I am a game designer, which means I need to communicate well with the rest of the team so the idea can easily reach reality and take form the right way, so Miro helps me do that communication without problems: I can do game systems diagrams, app flowcharts, AI behavior, planning, art reference moodboards and much more.
Great Templates and Usability, Minor Issues with Component Selection
What do you like best about the product?
It begins as a blank canvas, but offers some excellent templates to help you get started. These templates are user-friendly and frequently based on well-known product methodologies.
What do you dislike about the product?
At times, it can be difficult to get the click focus exactly where you need it in order to move the components you want. This can make the process a bit frustrating.
What problems is the product solving and how is that benefiting you?
This platform offers a collaborative environment and serves as an excellent place to gather and organize all project-related materials, regardless of the format. Other tools can either feel a bit one-modal or difficult to quickly get a high level picture of a project.
Flexible Tool for Mind Maps and Brainstorming
What do you like best about the product?
This tool offers great flexibility, making it easy to create mind maps and flow charts. It's also very useful for brainstorming sessions.
What do you dislike about the product?
I appreciate having more diagrams available to use. There really isn’t anything else I dislike.
What problems is the product solving and how is that benefiting you?
Prototyping, creating diagrams, mapping processes, and writing technical descriptions are all important aspects of this tool.
Miro Makes Lesson Planning Visual, Flexible, and Effortlessly Organized
What do you like best about the product?
Miro helps me organize my lessons efficiently. I have a separate board for each class and subject, so I always know exactly where to continue the next lesson. It’s also great that I can give absent students access to the board — they can easily catch up with what they missed. I love how visual and flexible it is; it keeps my lessons structured and interactive at the same time.
What do you dislike about the product?
The platform lacks built-in geometry tools such as a protractor or set square, which I would find very helpful during my physics lessons. Every now and then, I encounter a minor glitch that requires me to reopen the board. Despite these issues, I think it’s a great platform overall.
What problems is the product solving and how is that benefiting you?
Miro addresses the challenges of maintaining lesson continuity and ensuring students have access to materials. Previously, it was difficult to resume lessons exactly where I had left off or to help students who were absent catch up. With Miro, everything is visual and centralized in one place, allowing me to continue exercises, revisit previous work, or share the board so students can participate in the lesson remotely. This has made my teaching more organized and accessible.
Miro Makes Remote Collaboration Visual and Intuitive, Minor Locked Item Frustration
What do you like best about the product?
IMHO Miro is the single best tool for collaborating remotely with others. By making everyone's thought processes visual, it's like having a darkroom for our minds (instead of developing photos, we give others people a glimbs into our thougts).
And it's intuitive + easy to sort, categorize and synthezise.
Being able to literally see other people's ideas allows me to establish a unified 'language' with my team and clients, so we all know exactly where we are and where we want to go.
And it's intuitive + easy to sort, categorize and synthezise.
Being able to literally see other people's ideas allows me to establish a unified 'language' with my team and clients, so we all know exactly where we are and where we want to go.
What do you dislike about the product?
One thing: Please allow locked items to be clicked by requiring three clicks instead of two (as seen in Concept board). It's a bit annoying when I try to select something else, but the locked item in the background gets selected or refocused instead.
What problems is the product solving and how is that benefiting you?
How to get people in different times zones on the same page!
Great Flow drawing tool
What do you like best about the product?
The different workflow templates and shapes.
What do you dislike about the product?
The user searching in sharing Options while sharing a board or section.
What problems is the product solving and how is that benefiting you?
Miro solves the problem of work design understanding, data flow representation among multiple systems.
Collaboration Made Easy, But Watch Out for Mouse Mode
What do you like best about the product?
The collaborative approach. How easy it is for everyone to work within the same document, and means we can reduce the amount of documents we usually work from, such as word, powerpoints and excel.
What do you dislike about the product?
How easy it is to forget you are in mouse cursor mode vs the hand mode for scrolling, which means I usually move items in the board thinking im moving through it but instead im moving elements
What problems is the product solving and how is that benefiting you?
It reduces the amount of documents we have to work from. It allows us to have a better holistic view of all the work going on for a project.
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