Versatile and User-Friendly Tool for UX and Creative Collaboration
What do you like best about the product?
Really easy to use and versatile. You can use it for meetings to capture ideas, creating web page mock ups and everything else in between.
What do you dislike about the product?
Nothing really. More options and features for the writing part would be great, but Miro focuses more design I suppose.
What problems is the product solving and how is that benefiting you?
It makes designing a cohesive customer journey really easy. From reporting research data, mapping the customer journey to wireframing and prototyping. Beyond UX benefits, it's also a great tool for collaborations, we use it regularly for capturing ideas, pain points and possible solutions.
Effortless Collaboration with Intuitive Design
What do you like best about the product?
I love how Miro makes it easy to visualize process maps not only for myself and my teams but also for external clients. It serves as an excellent tool for presenting information visually, which is crucial for explaining builds and projects effectively. The standout feature for me is its intuitive ease of use; I felt like an expert after spending just ten minutes with it. Its robust real-time collaboration capabilities are fantastic, allowing seamless workshopping and sharing of projects. I can confidently share projects with those unfamiliar with Miro, knowing they can add notes and edits effortlessly. The straightforward setup using available templates is another aspect I appreciate. These features collectively contribute to making Miro a reliable and efficient tool for my documentation and project visibility needs.
What do you dislike about the product?
There are times when I feel Miro is not intuitive, especially when it randomly snaps into the wrong objects. This issue, while not a major problem, can be frustrating during use.
What problems is the product solving and how is that benefiting you?
I use Miro for process mapping, documentation, and project visibility. It helps visualize process maps for teams and clients, makes collaboration effortless, and boosts productivity with its ease of use and real-time workshopping features.
Essential for Remote Team Collaboration
What do you like best about the product?
I appreciate Miro's functionality as a communication tool, which allows me to effectively convey ideas, workflows, and use it as a whiteboard in my role as a product manager. Its ease of use is particularly beneficial given the remote nature of my company, as it enables me to quickly pull it up and share my ideas with colleagues. I also value the capability to swiftly draw concepts, which helps align understanding with others in real-time. A standout feature that I enjoy is the 'sticky notes' along with the functionality to link them to each other. This feature significantly reduces the time required to create or edit workflows, making my processes more efficient. Furthermore, Miro's straightforward setup process facilitated a seamless integration into my workflow, contributing positively to my team's productivity.
What do you dislike about the product?
I wish Miro could provide dynamic information from external sources. Additionally, integrating with Figma is a feature I feel is lacking, as it would streamline my workflow by allowing me to quickly pull in existing designs.
What problems is the product solving and how is that benefiting you?
I use Miro for communicating ideas and workflows effectively, especially as a remote product manager, allowing quick drawing and alignment with the team. It reduces time to create or edit workflows, leveraging features like sticky notes and linking, enhancing team collaboration.
This is a good tool, especially as far as vectors go, however the exclusivity of this is frustrating
What do you like best about the product?
Its lightness is nice since Adobe normally makes my computer freeze, so this is nice. Its interface does not have useless stuff that I do not need to mess around with therefore I am able to create icons that will be intact.
What do you dislike about the product?
As of 2025 I still cannot open this on a pc or windows which is very silly. I was showing some files to a developer and I ended up exporting png's like a caveman because they could not open the original. I would also love to edit on my iPad while I am lounging on the couch but I can not do that either because they do not have an app.
What problems is the product solving and how is that benefiting you?
The only thing I use it for are high fidelity screens while my laundry spins in the background. It produces a smaller file size than illustrator which is bloated. It just works for ui things and the art boards export clean most of the time.
Simple and Effective for Production Management
What do you like best about the product?
I greatly appreciate Miro for its ease of use, which greatly simplifies change management and production planning. The simple and visual interface allows me to navigate easily and makes its use pleasant and intuitive. The ability to share files with my collaborators is a major asset, as it facilitates communication and collaboration by allowing my partners to add comments directly. This is a considerable time saver, as I no longer need to travel to get feedback on production progress, which greatly optimizes our workflow.
What do you dislike about the product?
Mouse movements are sometimes complicated in Miro. Additionally, the choice of overlays can be problematic, as well as occasional slowdowns that can affect the user experience.
What problems is the product solving and how is that benefiting you?
Miro facilitates change management with a simple visual system and allows file sharing for effective collaboration, which significantly reduces the time spent moving around for production updates.
Export limitations have required workarounds while collaboration and agile planning have improved significantly
What is our primary use case?
Miro Business - Enterprise is widely used for its basic user-friendly interface, allowing users to get started with little or no learning curve. The drag and drop functionality enables users to retrieve items from templates easily. It facilitates real-time collaboration over multiple teams to create, comment, and edit boards simultaneously. Within the organization, it is used for visual project management, Kanban, Gantt, and agile ceremonies such as retrospectives, sprint planning, and road mapping. Additionally, it is useful for brainstorming and collaborative brainstorming sessions such as mind mapping or design thinking. It is also beneficial for workshop facilitation for both in-person and remote teams.
One of my teams at the Flash organization was constantly missing deadlines and not following correct retrospective strategies. They were not adhering to proper agile values or following scrum correctly, which caused them to miss retrospective parts. I coached them and introduced Miro Business - Enterprise, which has been used for three to four years. I arranged collaborative brainstorming sessions and facilitated a workshop so they could document workflows and process mapping. I also guided them on the easy integration with tools such as Jira, Confluence, and Slack, which the organization uses. Currently, there are no problems, the team is collaborative, and retrospectives have been greatly beneficial.
What is most valuable?
Miro Business - Enterprise offers an infinite whiteboard canvas and customizable templates, which are favorite features. The AI-powered collaboration tools include Sidekick, flows, and model context protocol. Real-time editing, sticky notes, voting, timers, and lightweight in-board image to video editing are available. Advanced integrations are supported with Adobe, Jira, Slack, Google Drive, and Confluence.
The infinite whiteboard and customizable templates have been helpful because whenever a whiteboard is needed, it provides an infinite canvas with customized templates. When looking for a dedicated board for a project or upcoming sprint, it provides a shared space where the team can brainstorm and collaborate easily. Miro Business - Enterprise has been a game changer for the organization in terms of collaboration between teams and has provided a strong return on investment. It is a collaboration tool that helps manage dependencies and cross-functional team conflicts, which has improved conflicts between teams. Data shows that effective conflict management has improved by 68 percent. Overall, it has been excellent for planning and ideation using boards and templates.
What needs improvement?
There are no major problems with Miro Business - Enterprise. However, the export quality is generally strong, but advanced export formats, print control, and layout options could be improved for user benefit. Export quality is the primary area for improvement, as everything else is satisfactory.
For how long have I used the solution?
Miro Business - Enterprise has been used in the current organization for three to four years.
What do I think about the stability of the solution?
Miro Business - Enterprise has not provided any downtime so far.
What do I think about the scalability of the solution?
Miro Business - Enterprise is definitely a scalable product that can handle growth if the organization expands into an enterprise in the future with no issues.
How are customer service and support?
Customer support was reached out to last week regarding new features being introduced. The customer support was quite responsive. Whenever they have been contacted previously, they were prompt and on point, warranting a solid 10 rating for customer service.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Miro Business - Enterprise, other alternatives were evaluated including Mural, Lucidspark, FigJam, Microsoft Whiteboard, Stormboard, and Conceptboard. Miro Business - Enterprise was chosen because it felt the most cost-efficient and efficient software available.
How was the initial setup?
Deploying Miro Business - Enterprise is quite easy with no complications, and it is a self-explanatory tool. Nothing special is required, and it is not hard to install or deploy in the system. The deployment is quite straightforward, and no major management is required behind the deployment process. There were no challenges faced with the configuration process.
What was our ROI?
The cost is very reasonable, and Miro Business - Enterprise has definitely generated substantial return on investment. The investment is worth it because time has been saved, team collaboration has improved, and visualization of boards has improved. Efficiency increased by 77 percent, and time saved by 68 percent. Additionally, conflict management has improved, resulting in strong return on investment.
What's my experience with pricing, setup cost, and licensing?
The procurement process for Miro Business - Enterprise was quite easy. The cost compared to other tools is not high and is very affordable. Each plan offered by Miro, whether enterprise, business, or starter plans, is very reasonable and does not require substantial investment.
Which other solutions did I evaluate?
Anyone looking for a dedicated product for facilitation, diagramming, design, or a security platform that integrates with tools an organization uses should definitely consider Miro Business - Enterprise as it is one of the best alternatives in the market.
What other advice do I have?
Conflict management was improved because before using Miro Business - Enterprise, there was no proper process tool for retrospective meetings, tracking boards, creating mind maps, or templates. The situation was difficult for the organization. After using Miro Business - Enterprise, significant time has been saved, and conflict management has decreased substantially because everything is clear to everyone. There are no longer instances where team members return asking for clarification. Everything is documented and written clearly, helping the organization. It has also aided in proper product management, OKR setting, customer journey mapping, workshops, and research purposes. The review rating for this product is 4 out of 5.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Effortless Flowchart Creation with Live Sharing
What do you like best about the product?
I appreciate Miro for its straightforward and easy-to-use interface, which makes it efficient for creating and sharing large financial model flowcharts for my company. I like the web interactivity feature that allows live sharing with multiple people, enhancing collaboration in a team setting. I found the initial setup of Miro to be very easy, which reflects positively on the user experience. Additionally, Miro's capabilities surpassed my previous mind-mapping software for my use case, indicating that Miro is particularly effective for mapping and sharing complex models such as financial ones. Overall, Miro's ease of use, collaborative features, and effective performance in specific tasks make it a superior choice for me.
What do you dislike about the product?
I found a specific bug when using Miro on my MacBook Pro (2019) with Chrome and version Sequoia 15.6.1. After creating a line with an arrow at the end, the cursor does not allow me to click to re-select the line. This is minutia, but it indicates that there may be room for improvement in their production system.
What problems is the product solving and how is that benefiting you?
I use Miro to easily create and share large flow charts, enhancing collaboration through web interactivity. It's straightforward and better suited for mapping financial models compared to my previous mind-mapping software.
Perfect for Collaborative School Projects
What do you like best about the product?
I really appreciate Miro's extensive template system because it offers a wide variety of templates that help me stay organized and ensure that I don't get lost in the system. This feature is particularly useful for my school projects as it provides structure and supports project management efficiently. Additionally, I love that Miro allows me to add a plethora of pictures and GIFs, which significantly enhances the visual appeal of my work. The ability to incorporate these visual elements helps in creating a great overview, making my projects more engaging and easier to understand. Moreover, I find the initial setup of Miro to be very user-friendly. Starting with a blank page and having numerous template options at my disposal, accompanied by a helpful tutorial, makes it extremely easy to dive into Miro and start working on projects without any hassle.
What do you dislike about the product?
Some functions in Miro are hard to find and tough to look up, which can be frustrating when trying to utilize its full potential. Additionally, I believe that the AI features in Miro could use improvement.
What problems is the product solving and how is that benefiting you?
I find Miro creates a great overview, allowing team collaboration by sharing and viewing each other's work easily.
AI-Driven Efficiency with a Smooth Setup
What do you like best about the product?
I really appreciate the AI feature in Miro which translates ideas into screens swiftly and efficiently. This feature stands out to me because it reduces the need for an entire UI team to create designs, offering significant convenience and efficiency in my workflow. It's particularly valuable when prototyping before moving onto Figma, making the initial phase of design much smoother and collaborative. Additionally, the initial setup of Miro was incredibly smooth, which contributed positively to my user experience. Overall, these aspects make Miro an invaluable tool in my design process.
What do you dislike about the product?
I dislike that Miro charges for its AI feature, which I find adds an unnecessary cost to utilizing its full potential.
What problems is the product solving and how is that benefiting you?
I use Miro's AI feature for quick and efficient prototyping, transforming ideas into screens without needing a full UI team.
This tool makes information sharing remarkably smooth and intuitive. Its interface allows anyone to start using it without confusion, which helps teams focus on the content rather than the mechanics of collaboration. Features are thoughtfully designed to reduce friction, support collective understanding, and improve the overall quality and speed of group work. Overall, it provides a reliable and user-friendly environment for effective communication and teamwork.
What do you like best about the product?
I especially appreciate how Miro allows me to paste materials and visualize information clearly. I first used it in the TCL program at Tama Art University, and it immediately changed how I work. This feature helps every team member understand information from the same perspective, making projects move forward more efficiently. It creates a shared view among people with different backgrounds, which makes discussions smoother and more productive. The setup was simple, so onboarding was quick and painless. It also works well for organizing my own thoughts using images, stamps, and illustrations. Miro has greatly improved information sharing, document review, and team discussions. In workshops, using digital sticky notes eliminates paper costs. And when creating reports, I can export text with AI and download it as CSV, which saves a significant amount of time. Overall, I rate Miro extremely highly for its clarity, efficiency, and practicality.
What do you dislike about the product?
While I appreciate Miro overall, I have encountered several issues that I hope will be improved. For users who are not yet comfortable with the tool, sticky notes or frames sometimes disappear unexpectedly, and it is not always clear how to undo changes. The sharing and access management system can also be confusing. Even after adjusting settings, some users could not log in, which caused significant difficulties during collaborative sessions. In addition, formatting text on sticky notes was not intuitive at first, and in some cases it was not possible at all. I would like this to be smoother and more reliable. The AI features also feel underdeveloped. It would be extremely helpful if users could simply request “Create a workshop outline” or “Set up a workspace” and have AI generate it. Another limitation is that the timer is not available in the free plan. On smartphones, users cannot input text easily, which led to complaints during workshops. The mobile UI/UX is noticeably weaker than the desktop experience. In Japan especially, many students do not have personal computers and rely primarily on smartphones, so improving mobile functionality is essential.
What problems is the product solving and how is that benefiting you?
I use Miro to streamline project communication, share materials, and facilitate discussions by visualizing different perspectives so the entire team can align more easily. In workshops that use sticky notes, it helps reduce paper waste and lowers costs. When preparing reports, the AI-assisted text extraction and CSV download features save a significant amount of time. Miro is also helpful for organizing my own thoughts using illustrations, stamps, and images. As a project manager, I often need to gather and consolidate feedback from many participants. Miro allows me to collect a large number of opinions at once and organize them digitally, which is far more efficient than working with paper. Participants may need brief guidance at first, but once they get used to it, the tool becomes intuitive. I believe not only adults but also Japanese high school students should use Miro more, as it encourages clearer communication and collaborative thinking.
