What do you like best about the product?

A picture paints a thousand words right!? In this case, my journey mapping efforts have been so well received & with team collaboration it’s a breeze to discuss, adapt & adopt a way forward that works best for everyone - thank you Miro.

What do you dislike about the product?

I only have one, but it’s not new - it takes a time to familiarise with the tools - worth it though!

What problems is the product solving and how is that benefiting you?

Performance pathways - showing the workflows & highlighting key touch points are great.

What do you like best about the product?

When I look at the number of boards I’ve accumulated, I realize how deeply Miro has become part of my process. I use it for everything from early brainstorming, mapping product architectures, capturing workflows, to structuring compliance frameworks. What I find most helpful is how easy it is to take a messy idea and lay it out visually until it becomes clear. The flexibility of the canvas is unmatched—you’re never constrained, whether you’re zooming way out to see an entire system or drilling into the details of a single flow. It’s also extremely helpful for keeping parallel projects organized. Switching between boards feels natural, and the fact that I can jump back into something months later without losing context makes it invaluable.

What do you dislike about the product?

If I had to be critical, it’s that as boards grow very large and detailed (and mine often do), performance can lag a bit—zooming and panning can feel heavy. Also, while integrations exist, I sometimes wish there were more fluid connections with dev tools so diagrams and workflows could stay automatically in sync. Lastly, navigation between many boards could use stronger search and categorization—it’s workable, but with dozens of boards in play, it can get cluttered.

What problems is the product solving and how is that benefiting you?

Miro helps me untangle complexity. Most of my work involves structuring large, interconnected projects where ideas, requirements, and workflows can get overwhelming fast. By using Miro, I can map everything visually in one place, whether it’s a compliance framework, a new AI product flow, or a customer journey. This saves me time, keeps stakeholders aligned, and helps me spot gaps I wouldn’t catch in a text document. The benefit is clarity: Miro gives me a living workspace that evolves with the project instead of static docs that quickly go stale.

What do you like best about the product?

From a technical and architectural standpoint, what I appreciate most about Miro is its unparalleled flexibility and collaborative scalability. It's not just a digital whiteboard; it's a dynamic, shared workspace that adapts to various needs across the enterprise.

Versatility in Documentation: Miro excels at visual documentation. Whether it's mapping out a complex microservices architecture (using custom templates or integrating with tools like draw.io), creating a FinOps maturity model, or running a sprint retrospective, its canvas is infinitely expandable. This is crucial for an architect who needs to communicate complex ideas to both technical and business stakeholders.

Real-time Collaboration: The real-time, multi-user collaboration is seamless. For an architect leading a design session with a distributed team, the ability to see everyone's cursor, comments, and edits as they happen is a game-changer. It eliminates the friction of email chains and version control issues, making design sessions incredibly efficient.

Integration Ecosystem: Miro's integrations with popular enterprise tools like Jira, Confluence, Slack, and AWS are powerful. This allows me to embed architectural diagrams directly into our project management and documentation platforms, ensuring that the visual designs are always linked to the work being done. For FinOps, this is vital for linking cost-optimization strategies to specific development tasks.

What do you dislike about the product?

Without a robust governance model, boards can become orphaned, contain outdated information, or duplicate efforts. This can lead to knowledge silos, which is a significant anti-pattern in a well-architected organization. There is a need for more advanced, native features for lifecycle management and automated archival of boards to maintain a clean and reliable knowledge base.

What problems is the product solving and how is that benefiting you?

As a solutions and enterprise architect with a deep understanding of FinOps and cloud platforms, I see Miro as a powerful tool that addresses several key problems in modern, distributed organizations. The benefits it provides directly align with the core principles of FinOps and effective cloud strategy.

Problems Miro Is Solving
Miro is fundamentally solving the problems of communication friction, knowledge silos, and architectural misalignment in a highly visual and collaborative way.

Breaking Down Communication Barriers: In a distributed work environment, the traditional methods of communication—email, text-based documents, and siloed diagramming tools—lead to significant misunderstandings and delays. Miro provides a shared, synchronous visual space where everyone, regardless of their role or location, can literally "see" the same thing at the same time. This is invaluable for cross-functional teams (e.g., engineering, finance, product) that are the foundation of a FinOps culture.


Eliminating Knowledge Silos: Often, critical architectural decisions, brainstorms, and strategic plans are locked away in individual laptops, hard drives, or disconnected documents. Miro centralizes these visual artifacts on an accessible, infinite canvas. This makes it a single, shared source of truth for design, which is essential for maintaining architectural consistency and preventing the loss of institutional knowledge.

Facilitating Complex Problem Solving: Complex challenges, like designing a new microservices architecture or mapping a FinOps maturity model, require more than just text. They need visual thinking, pattern recognition, and the ability to connect disparate ideas. Miro's platform, with its robust shape libraries, templates, and integration with tools like AWS, enables architects to tackle these problems in a structured yet creative way.


Enabling Efficient Cloud Adoption and FinOps Practices: A major problem in FinOps is getting engineering and product teams to care about cost. Miro's ability to integrate with cloud-specific tools and templates (e.g., AWS architecture shape packs and cost calculators) directly embeds cost visibility into the design process. This helps bridge the gap between technical design and financial accountability.

What do you like best about the product?

Ease of use and ability to use quickly across devices, outputting presentations - I use it every day!

What do you dislike about the product?

Custom templates would be great, also having an easier way to layer content

What problems is the product solving and how is that benefiting you?

Collaborative design storytelling, both with internal teams and with client and exterior consultant teams

What do you like best about the product?

I like the easy to use free form aspect and the auto create tables and chart template.

What do you dislike about the product?

The AI feature has not been very useful for me so far. I don't like the formatting it produces and it takes time to create exactly what you need, faster and better to use templates.

What problems is the product solving and how is that benefiting you?

Miro helps me organise and connect my ideas visually which makes it faster for me to create and complete my work as my brainstorming process is much more efficient this way. It's also one place to keep all of my projects and tasks.

What do you like best about the product?

I love how intuitive and seamless this tool is! It makes it incredibly easy to get ideas down on a page, add links, images, and all sorts of media without any hassle. Sharing is just as simple - you can quickly send it to others so they can jump in and contribute. It’s perfect for brainstorming and collaboration.

What do you dislike about the product?

Sometimes it is a bit laggy with large files and boards with lots on content. This can slow a team down.

What problems is the product solving and how is that benefiting you?

Collaboration - helps me work more efficiently and towards a better outcome if we can get all the voices heard!

What do you like best about the product?

Very small learning curve. Very easy to onboard beginners.

What do you dislike about the product?

Not much, actually. Just to be surfing on today's trend, I am looking forward to having a MCP server.

What problems is the product solving and how is that benefiting you?

Communication and collaboration on any kind of topic, but also brainstorming with myself.

What do you like best about the product?

I find Miro to be extremely helpful through its user friendly design, visually appealing notes, ease of integration with Zapier (my AI personal planner), and the easy way I could quickly implemente it into my organization, I use miro every day to plan my work day. I would reccomend this to anyone trying to get organized quickly.

What do you dislike about the product?

The only downside I have found is that everytime I sign back in, the software automatically makes me rename the document. I consider this a small price to pay for such a great tool!

What problems is the product solving and how is that benefiting you?

Miro helps me to organize all my tasks across different apps where my assignments are given.

What do you like best about the product?

How it allows you to represent your ideas in a very well presented and creative way while embedding support tools for your work efficiency as well

What do you dislike about the product?

I could not find two way arrows for diagrams, but that could be me ;) but I did try hard - Its that good

What problems is the product solving and how is that benefiting you?

Creating product boards, and workflows, architecture maps and basically most of my visual charting needs

What do you like best about the product?

Allows me to visualize complex rules to solve problems more easily.

What do you dislike about the product?

Nothing, I really like using Miro as it is.

What problems is the product solving and how is that benefiting you?

Need to build complex rules and logic.